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Customer Service Insurance Assistant Jobs (NOW HIRING)

Customer Service | Full-Time

Customer Care Agent

Midway, GA · On-site

$14.25 - $19/hr

Customer Care Agent MCI is one of the fastest-growing tech-enabled business services companies in ... Life Insurance: Access life insurance options to safeguard your loved ones. * Supplemental ...

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Customer Service Insurance Assistant information

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How much do customer service insurance assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer service insurance assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Insurance Assistant vs Insurance Claims Processor?

AspectCustomer Service Insurance AssistantInsurance Claims Processor
CredentialsHigh school diploma; certifications varyHigh school diploma; certifications often required
Work EnvironmentOffice settings, customer interactionsOffice, claims departments, data entry
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Primary FocusCustomer support, policy infoProcessing claims, verifying coverage

Customer Service Insurance Assistants primarily handle customer inquiries and support policyholders, while Insurance Claims Processors focus on evaluating and processing insurance claims. Both roles require strong communication skills and familiarity with insurance policies, but their daily tasks and focus areas differ significantly.

What cities are hiring for Customer Service Insurance Assistant jobs?

Cities with the most Customer Service Insurance Assistant job openings:

What are the most commonly searched types of Customer Service Insurance jobs?

The most popular types of Customer Service Insurance jobs are:

What states have the most Customer Service Insurance Assistant jobs?

States with the most job openings for Customer Service Insurance Assistant jobs include:

What are popular job titles related to Customer Service Insurance Assistant jobs?

For Customer Service Insurance Assistant jobs, the most frequently searched job titles are:

Licensed Insurance Customer Service (copy1)

Moravia, NY • On-site

Bailey Place Insurance
Insurance Services • 11 - 50 employees
Learn more about Bailey Place Insuranceexternal

$45K - $65K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Join Bailey Place Insurance, a well-established insurance agency deeply rooted in Cortland, New York. As a customer-centric agency, we prioritize providing top-notch service to our clients, ensuring they receive tailored insurance solutions to meet their needs. We are currently seeking a Licensed Insurance Customer Service Representative to join our team and contribute to our mission of exceeding client expectations.

In this role, you will be the first point of contact for our valued clients, providing them with exceptional service, addressing inquiries, and assisting with policy management. At Bailey Place Insurance, you will have the opportunity to work directly with clients, offering personalized insurance advice, and fostering lasting relationships to ensure their satisfaction.

If you are passionate about customer service, dedicated to helping clients navigate the complexities of insurance, and eager to contribute to a positive team environment, Bailey Place Insurance is the place for you. Apply now to be a part of a team that values integrity, excellence, and commitment to client care.

Responsibilities

Client Support: Assist clients with insurance questions, policy changes, and claim inquiries.

Policy Review: Conduct regular policy reviews to ensure clients have adequate coverage for their needs.

Claims Assistance: Guide clients through the claims process, providing support and ensuring timely resolutions.

Documentation: Maintain accurate records of client interactions, policies, and claims.

Customer Satisfaction: Ensure clients are satisfied with their policies and address any concerns promptly and professionally.

Continual Improvement: Stay current on insurance products and regulations to provide clients with accurate information and advice.

Requirements

Licensing: Active NY Property Casualty License is required.

Customer Service Experience: Prior experience in the insurance industry is required.

Communication Skills: Strong verbal and written communication abilities to interact effectively with clients and team members.

Detail-Oriented: Ability to accurately process information and maintain precise documentation.

Team Player: Collaborate effectively with colleagues to meet team goals and deliver exceptional service.

Professionalism: Present a polished and professional image in all client interactions and communications.

Benefits
Paid Time Off (PTO)###Health Insurance###Disability Insurance###Life Insurance###Retirement Plan###Mon-Fri Schedule###Vine Health & Fitness Membership###Quarterly Bonus Opportunity###Paid Vacation###Paid Holidays###Hands on Training###Evenings Off###Work from Home###Flexible Schedule###