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Customer Service Insurance Assistant Jobs in Connecticut

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Customer Service Insurance Assistant information

What is the difference between Customer Service Insurance Assistant vs Insurance Claims Processor?

AspectCustomer Service Insurance AssistantInsurance Claims Processor
CredentialsHigh school diploma; certifications varyHigh school diploma; certifications often required
Work EnvironmentOffice settings, customer interactionsOffice, claims departments, data entry
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Primary FocusCustomer support, policy infoProcessing claims, verifying coverage

Customer Service Insurance Assistants primarily handle customer inquiries and support policyholders, while Insurance Claims Processors focus on evaluating and processing insurance claims. Both roles require strong communication skills and familiarity with insurance policies, but their daily tasks and focus areas differ significantly.

What are the most commonly searched types of Customer Service Insurance jobs in Connecticut?

The most popular types of Customer Service Insurance jobs in Connecticut are:

What cities in Connecticut are hiring for Customer Service Insurance Assistant jobs?

Cities in Connecticut with the most Customer Service Insurance Assistant job openings:

Insurance Customer Service Representative

Naugatuck, CT โ€ข On-site

$18 - $22/hr

Full-time

Posted 5 days ago


Job description

Benefits/Perks
  • Competitive Pay
  • Professional Development
  • Job Stability in a growing industry 
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products. 
Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Assist clients with new quotes, updating policies, payments, and other services
  • Schedule appointments and maintain calendar
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
Qualifications
  • Knowledge of insurance products
  • High school diploma/GED required, Bachelor’s degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Familiarity with Microsoft Office and other software applications