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Customer Service Insurance Assistant Jobs (NOW HIRING)

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Houston, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Duncanville, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Haltom City, TX · On-site

$15 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Pasadena, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Dallas, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

San Antonio, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Carrollton, TX · On-site

$15 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Balch Springs, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Dallas, TX · On-site

$15 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

San Antonio, TX · On-site

$14 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

La Familia Insurance

CSR

Fort Worth, TX · On-site

$15 - $18/hr

Sell and service insurance policies based on customer needs and requests, following all company policies and guidelines * Identify opportunities to upsell or cross-sell based on customer needs

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Showing results 21-40

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Customer Service Insurance Assistant information

See salary details

$11

$20

$28

How much do customer service insurance assistant jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for customer service insurance assistant in the United States is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.84 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Insurance Assistant vs Insurance Claims Processor?

AspectCustomer Service Insurance AssistantInsurance Claims Processor
CredentialsHigh school diploma; certifications varyHigh school diploma; certifications often required
Work EnvironmentOffice settings, customer interactionsOffice, claims departments, data entry
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Primary FocusCustomer support, policy infoProcessing claims, verifying coverage

Customer Service Insurance Assistants primarily handle customer inquiries and support policyholders, while Insurance Claims Processors focus on evaluating and processing insurance claims. Both roles require strong communication skills and familiarity with insurance policies, but their daily tasks and focus areas differ significantly.

What cities are hiring for Customer Service Insurance Assistant jobs?

Cities with the most Customer Service Insurance Assistant job openings:

What are the most commonly searched types of Customer Service Insurance jobs?

The most popular types of Customer Service Insurance jobs are:

What states have the most Customer Service Insurance Assistant jobs?

States with the most job openings for Customer Service Insurance Assistant jobs include:

What are popular job titles related to Customer Service Insurance Assistant jobs?

For Customer Service Insurance Assistant jobs, the most frequently searched job titles are:

Customer Service

Estero, FL • On-site

Allstate Insurance Agency - Ted Todd
See more jobs at Allstate Insurance Agency - Ted Toddexternal

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Key responsibilities

  • Handle 30+ inbound service calls per day, providing guidance, answering questions, and resolving concerns.

  • Review coverage options, identify potential gaps or exposures, and assist clients in making informed decisions.

  • Complete data entry and documentation accurately across multiple platforms while collaborating with internal teams.

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

About Us

At Ted Todd Insurance, we believe exceptional service begins with people who genuinely care. Our Customer Service team is the heart of our agency supporting clients, solving problems, and ensuring every person who contacts us feels heard, protected, and valued.
We are an ethical, compliance-focused, team-centered organization were doing what’s right for the customer always comes first. If you thrive in a positive environment where teamwork, professionalism, and client relationships matter, you will enjoy being part of our culture.
About the Role
As a Customer Service Insurance Advisor, you are the voice of TTI for existing clients. You’ll provide guidance, answer questions, resolve concerns, make policy updates, and identify coverage gaps always with integrity and clarity.
Your mission is to create a WOW experience at every interaction by being knowledgeable, patient, solution-focused, and genuinely committed to helping people understand their insurance.
This is not a sales role with quotas. It is a client relationship role focused on service excellence, accuracy, and consultative support.
What You’ll Do
  • Handle 30+ inbound service calls per day with professionalism and empathy.
  • Provide clients with a warm, educational, and exceptional experience every time.
  • Communicate through phone, email, text, and chat with equal clarity and professionalism.
  • Listen carefully to understand each client’s needs and concerns.
  • Set clear expectations and ensure timely follow-up on all service tasks.
  • Review coverage and help identify potential gaps or exposures so clients can make informed decisions.
  • Complete data entry and documentation across multiple platforms accurately and promptly.
  • Work collaboratively with Sales, Retention, and other internal teams to solve problems and support clients.
  • Uphold all compliance, documentation, and communication standards.
This Role Is a Great Fit If You…
  • Are a strong communicator who can explain information simply and clearly.
  • Enjoy helping people and solving problems.
  • Take pride in providing exceptional service not just “answering questions.”
  • Thrive in a structured, supportive, in-office environment with a team mindset.
  • Stay calm under pressure and handle multiple inquiries with professionalism.
  • Have strong attention to detail and accuracy in documentation.
  • Believe that doing what is right for the customer is non-negotiable.

Qualities of a Successful Customer Service Advisor
  • Communicates confidently across phone, email, text, and chat.
  • Creates a WOW experience through friendliness, clear explanations, and reliability.
  • Works collaboratively with teammates to meet client needs.
  • Handles data entry with ease and accuracy.
  • Brings a positive, unifying work ethic that supports a culture of teamwork.
  • Is motivated by helping clients feel protected and supported.
Qualifications
  • Customer service or administrative experience preferred (insurance experience is a plus).
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems while assisting customers.
  • High attention to detail and accuracy.
  • 18+ and legally eligible to work in the U.S.
  • High school diploma or equivalent.
  • This is an in-office role.
If you enjoy helping people and want to be part of a trustworthy, mission-driven team, we’d love to meet you.