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Customer Service Inbound Call Center Jobs in Oklahoma

ACT

Customer Service Representative - Norman, OK

Norman, OK · On-site

$14.25 - $19.50/hr

Advanced Call Center Technologies - Call Center Representative - Agent Reports To: Operations ... In this role, you will receive inbound calls from consumers seeking help with billing inquiries ...

BancFirst

Call Center Agent - PT

Oklahoma City, OK · On-site

$14 - $18.25/hr

Interacts with customers by phone as a Customer Service Representative Enhances customer ... Call center hours are 7 a.m. to 10 p.m. Monday through Friday, Saturday 8 a.m. to 10 p.m., Sunday ...

Jasco Products

CALL CENTER TECH SPECIALIST

Oklahoma City, OK · On-site

$76K - $77K/yr

Call Center Tech Specialist Oklahoma City, OK Overview Position Type: Full Time Category ... Customer Service Description Jasco is looking for Consumer Care Specialists that want to go above ...

BancFirst

Call Center Agent - PT

Weatherford, OK · On-site

$12.75 - $17/hr

Interacts with customers by phone as a Customer Service Representative Enhances customer ... Call center hours are 7 a.m. to 10 p.m. Monday through Friday, Saturday 8 a.m. to 10 p.m., Sunday ...

rcb

Customer Experience Specialist I (Call Center)

Claremore, OK

$13 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You possess strong customer service skills to assist customers with ease and communicate with ... Due to the fast-paced environment of the call center, individuals must maintain a pleasant ...

RCB Bank

Call Center Customer Experience Specialist I

Claremore, OK · On-site

$13 - $16.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative RCB Bank has been a responsible employer since 1936, standing firm ... Due to the fast-paced environment of the call center, individuals must maintain a pleasant ...

Cellular Sales

Call Center Representative

Edmond, OK · On-site

$12 - $15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Cellular Sales Call Center Representative Customer Service | Business Development Job Overview The Contact Center Representative will provide ongoing support to our sales force by conducting research ...

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All JobsCustomer Service Inbound Call Center JobsCustomer Service Inbound Call Center Jobs in Oklahoma

Customer Service Inbound Call Center information

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How much do customer service inbound call center jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service inbound call center in Oklahoma is $15.30, according to ZipRecruiter salary data. Most workers in this role earn between $13.32 and $16.88 per hour, depending on experience, location, and employer.

What is a customer service inbound call center representative?

Customer Service Inbound Call Center jobs involve handling incoming calls from customers who need assistance, information, or support regarding a company's products or services. Employees in these roles answer questions, resolve issues, process orders, and provide guidance to ensure customer satisfaction. They use communication and problem-solving skills to address concerns efficiently and professionally. These positions typically require strong listening abilities, patience, and familiarity with company protocols or software.

What skills and qualifications are needed to thrive as a customer service inbound call center representative?

To thrive as a Customer Service Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency are commonly required. Patience, active listening, and the ability to remain calm under pressure help representatives excel in resolving customer concerns. These skills are crucial for delivering efficient, positive customer experiences and maintaining high satisfaction rates in a fast-paced call center environment.

What are common challenges faced by customer service inbound call center representatives, and how can they be managed?

Customer Service Inbound Call Center representatives often encounter high call volumes, handling frustrated or upset customers, and maintaining service quality under pressure. Effective time management, active listening, and empathy are crucial skills for managing these challenges. Many companies provide ongoing training and support from supervisors to help representatives improve their communication techniques and stress management. Building a strong support network within the team and utilizing company resources, such as knowledge bases, can also make daily tasks more manageable.

What is the difference between Customer Service Inbound Call Center vs Customer Support Specialist?

AspectCustomer Service Inbound Call CenterCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications optional
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, more independent, varied tasks
Employer & IndustryCall centers, customer service departmentsTech companies, retail, service industries
Common Search IntentCustomer service, inbound calls, call center jobsTechnical support, product assistance, customer care

Customer Service Inbound Call Center roles focus on handling incoming calls in a call center environment, emphasizing call management and customer satisfaction. Customer Support Specialists often provide technical or product support, working in more varied settings. Both roles require strong communication skills but differ in scope and work environment.

What does inbound customer service do?

Inbound customer service involves handling incoming calls from customers seeking assistance, information, or support related to products or services. Representatives address inquiries, resolve issues, and provide solutions, often using customer relationship management (CRM) tools and maintaining a professional communication style. This role requires active listening, problem-solving skills, and knowledge of company policies.

What cities in Oklahoma are hiring for Customer Service Inbound Call Center jobs?

Cities in Oklahoma with the most Customer Service Inbound Call Center job openings:

Customer Service Inbound Call Center jobs near you
Infographic showing various Customer Service Inbound Call Center job openings in Oklahoma as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,820 per year, or $15.3 per hour.

Call Center Representative

Limitless East Marketing

Oklahoma City, OK • On-site

$47K - $51K/yr

Full-time

Posted 11 days ago

Job description

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary

We are seeking a professional and customer-focused Call Center Representative to provide exceptional service and support customer satisfaction. This role is ideal for individuals who enjoy helping others, solving problems, and building positive customer relationships in a fast-paced, team-oriented environment.

Responsibilities

  • Respond to customer inquiries regarding products and services.
  • Provide accurate information and professional assistance.
  • Resolve customer concerns in a timely and courteous manner.
  • Maintain accurate records of customer interactions.
  • Identify customer needs and recommend appropriate solutions.
  • Follow company customer service standards and procedures.
  • Support customer satisfaction and retention initiatives.
  • Collaborate with team members to achieve service goals.
  • Maintain professionalism during all customer interactions.
  • Participate in ongoing training and professional development.

Benefits

  • Paid training
  • Career advancement opportunities
  • Professional development programs
  • Supportive and collaborative work environment
  • Performance-based growth opportunities
  • Employee recognition programs
  • Ongoing mentorship and coaching
Qualifications
  • High school diploma or equivalent required.
  • Strong verbal communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Positive attitude and professional demeanor.
  • Strong organizational and multitasking skills.
  • Ability to work effectively in a team-oriented environment.
  • Reliable, adaptable, and detail-oriented.
  • Previous experience in customer service, retail, hospitality, or a customer-facing role is a plus but not required.
Additional Information
  • Competitive Salary: $47,000 - $51,000 annually.
  • Opportunities for professional growth and career advancement.
  • Comprehensive training and ongoing development.
  • Supportive, collaborative, and inclusive work environment.
  • Performance recognition and advancement opportunities.
  • Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
  • Full-Time Position.

Apply