Customer Service Google Jobs in Raleigh, NC (NOW HIRING)

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Raleigh, NC, USA; Durham, NC, USA.

• Bachelor's degree or equivalent practical experience.
• 2 years of experience working in C++, Python, Go, or a similar language.
• 2 years of experience with network architectures, protocols (e.g., TCP/IP, BGP), and technologies.
• 2 years of experience with network design, implementation, and troubleshooting.

• Master’s degree or PhD in Engineering, Computer Science, or a related technical field.
• 3 years of experience working in a complex, matrixed organization involving cross-functional, or cross-business projects.
• 1 year of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with Java or Go, with the ability to resolve customer-related issues.
• Experience building distributed systems and backend services and familiarity with gRPC and Protocol Buffers.

Google Cloud's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google Cloud's needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. You will anticipate our customer needs and be empowered to act like an owner, take action and innovate. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

In this role, you will be at the forefront of this expansion, directly impacting Google Cloud Platform's (GCP's) business growth as customers increasingly leverage our platform to train their AI models, often relying on Cloud. You will delve deep into the intricacies of Google's internal networks, gaining invaluable expertise. Bring your enthusiasm for connecting Google to the world and contribute to an evolving landscape. We are actively working on infusing AI into our product to revolutionize networking and provide a seamless experience for our customers. You will be an integral part of a team developing scalable, distributed software systems that configure and control our world-spanning networks.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $147000 - $210000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google .

• Design, develop, and improve systems that connect customer networks to Google Cloud.
• Collaborate with different teams across Google to create and launch new products and features.
• Produce completed work of consistently high quality, demonstrating hallmarks of fleshed-out Google engineering artifacts (e.g., code that is well-factored, testable, resilient to failure, modifiable) and generally leaving artifacts like code and documentation better than they were found.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.