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Customer Service Freight information

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$9

$18

$26

How much do customer service freight jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service freight in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Freight vs Customer Service Logistics?

AspectCustomer Service FreightCustomer Service Logistics
CredentialsHigh school diploma; certifications like freight handling or shippingHigh school diploma; certifications in logistics or supply chain
Work EnvironmentWarehouses, freight terminals, shipping centersOffices, distribution centers, supply chain hubs
Employer & IndustryFreight carriers, shipping companies, freight brokersLogistics providers, supply chain companies, freight forwarders
Common Search/ComparisonCustomer Service Freight vs Customer Service Logistics

Customer Service Freight focuses on handling customer inquiries related to freight shipments, tracking, and delivery issues within freight companies. Customer Service Logistics covers broader supply chain support, including coordinating shipments, inventory, and delivery schedules. While both roles require strong communication skills and industry knowledge, Customer Service Freight is more specialized in freight movement, whereas Customer Service Logistics involves comprehensive supply chain management.

What is a customer service freight forwarding job description?

A customer service freight forwarding job involves coordinating the shipment of goods for clients, communicating with carriers, tracking shipments, and resolving issues related to delays or damages. The role requires strong communication skills, knowledge of shipping regulations, and proficiency with logistics software. It often involves working in a fast-paced environment to ensure timely delivery and customer satisfaction.

What is customer service freight?

Customer Service Freight involves handling customer inquiries, tracking shipments, resolving delivery issues, and providing support related to freight transportation. Employees in this role often use communication skills and freight management software to ensure customer satisfaction and efficient logistics operations.

What cities are hiring for Customer Service Freight jobs?

Cities with the most Customer Service Freight job openings:

What states have the most Customer Service Freight jobs?

States with the most job openings for Customer Service Freight jobs include:

What are popular job titles related to Customer Service Freight jobs?

For Customer Service Freight jobs, the most frequently searched job titles are:

Customer Service Freight jobs near you

Customer Service Representative (Full-Time)

Jackson, MI • On-site

Dayton Freight
Transportation and Warehousing • 5 - 10K employees
Learn more about Dayton Freightexternal

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Dayton Freight rating

8.9

Company rating: 8.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

6th of 366 rated logistics

Job description

Overview

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities
  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling
Qualifications
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
  • Paid holidays (8); paid vacation and personal days

CSR, Customer Service, family, culture, LTL, transportation, customer oriented

Physical DemandsThis position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.   * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Employment Type: FULL_TIME

What Dayton Freight employees say

Pay

Benefits

Hours and flexibility

Workplace

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