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Customer Service Freight Jobs (NOW HIRING)

Zamzows Inc

Customer Service Associate, FREIGHT

Meridian, ID · On-site

$13.50 - $18.75/hr

As a Freight & Customer Service Clerk, you play a vital role in creating a clean, organized, and welcoming retail environment while providing friendly, knowledgeable customer service. From stocking ...

US Xpress

MANAGER, CUSTOMER ACCOUNT

Chattanooga, TN · On-site

... service, freight solicitation, revenuegrowth and relationship development. The Customer Account ... Manager isresponsible for making booking decisions and has the sole discretion to acceptor decline ...

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Customer Service Freight information

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How much do customer service freight jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service freight in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Freight vs Customer Service Logistics?

AspectCustomer Service FreightCustomer Service Logistics
CredentialsHigh school diploma; certifications like freight handling or shippingHigh school diploma; certifications in logistics or supply chain
Work EnvironmentWarehouses, freight terminals, shipping centersOffices, distribution centers, supply chain hubs
Employer & IndustryFreight carriers, shipping companies, freight brokersLogistics providers, supply chain companies, freight forwarders
Common Search/ComparisonCustomer Service Freight vs Customer Service Logistics

Customer Service Freight focuses on handling customer inquiries related to freight shipments, tracking, and delivery issues within freight companies. Customer Service Logistics covers broader supply chain support, including coordinating shipments, inventory, and delivery schedules. While both roles require strong communication skills and industry knowledge, Customer Service Freight is more specialized in freight movement, whereas Customer Service Logistics involves comprehensive supply chain management.

What is a customer service freight forwarding job description?

A customer service freight forwarding job involves coordinating the shipment of goods for clients, communicating with carriers, tracking shipments, and resolving issues related to delays or damages. The role requires strong communication skills, knowledge of shipping regulations, and proficiency with logistics software. It often involves working in a fast-paced environment to ensure timely delivery and customer satisfaction.

What is customer service freight?

Customer Service Freight involves handling customer inquiries, tracking shipments, resolving delivery issues, and providing support related to freight transportation. Employees in this role often use communication skills and freight management software to ensure customer satisfaction and efficient logistics operations.

What cities are hiring for Customer Service Freight jobs?

Cities with the most Customer Service Freight job openings:

What states have the most Customer Service Freight jobs?

States with the most job openings for Customer Service Freight jobs include:

What are popular job titles related to Customer Service Freight jobs?

For Customer Service Freight jobs, the most frequently searched job titles are:

Customer Service Freight jobs near you

Customer Service Representative, Freight Services

Glendale Heights, IL

Delmar International Inc.
See more jobs at Delmar International Inc.external

$16 - $21.75/hr

Full-time

Medical, Dental, Vision

Re-posted 15 days ago

Job description

Mandate: 

Reporting to the department Manager, the Customer Service Representative will process & review international cargo and manage booking transactions for a portfolio of clients. The candidate will also communicate with clients over the phone, in writing, and via person to maintain satisfaction and meet the company target(s) while providing administrative support to the freight services team. Lastly, the candidate will conduct customer review calls as per company requests. 

 
Requirements: 

  • Minimum of 3 years of operations experience in the Freight Forwarding environment 
  • College Diploma in Supply Chain Management, International Transportation & Customs, or related field is considered an asset 
  • Experience inCargoWiseOne systemor related systems is considered an asset 

What You Offer: 

  • Proficiency in establishing rapport and developing solid relationships with key customer contacts 
  • Ability to probe the right questions, listen carefully and understand customer's needs 
  • Ability to work efficiently in a team environment, as well as independently 
  • Excellent communication skills 
  • Extremely detail oriented and highly organized 

What We Offer: 

  • Equal opportunity employer 
  • Competitive salary 
  • Comprehensive benefits package, including health, dental, and vision insurance, and a fitness reimbursement program 
  • Education Reimbursement program 
  • Opportunities for professional development and career growth 
  • A collaborative and supportive work environment 

Apply