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Cargo Freight Customer Service Jobs (NOW HIRING)

Cargo Agent

Fairbanks, AK ยท On-site

$21/hr

... cargo handling goals ... Meet and greet customers, private and business', delivering freight for our services in a courteous ...

... service. If you enjoy solving problems, analyzing risk, communicating recommendations, and working ... Evaluate high-risk commodities, customer situations and freight scenarios to determine appropriate ...

Customer Service Associate, FREIGHT

Meridian, ID ยท On-site

$14 - $19.50/hr

Freight & Customer Service Clerk At Zamzows, we believe in going beyond expectations -- for our customers, our community, and the environment. As a Freight & Customer Service Clerk, you play a vital ...

Warehouse Agent - Air Cargo (DFW)

Dallas, TX ยท On-site

$16.25 - $20.50/hr

Check freight for proper piece count, weight, dimensions and documents as appropriate when ... Services. Our customers are the world's major International and Domestic Airlines. Air General is ...

Customer Service

Miami, FL ยท On-site

$19.23 - $21.64/hr

A Cargo Airline Customer Service Representative provides customer support and coordinates the movement of air freight shipments. The representative serves as a key point of contact between customers ...

Cargo Risk Coordinator

Cincinnati, OH ยท On-site

$18 - $22/hr

... service. If you enjoy solving problems, analyzing risk, communicating recommendations, and working ... Evaluate high-risk commodities, customer situations and freight scenarios to determine appropriate ...

Customer Service Agents (CSA) are cross trained to work between the lobby and the warehouse floor ... Act as a liaison for specialized cargo by forwarding charter requests and oversized freight quotes ...

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Cargo Freight Customer Service information

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$26

How much do cargo freight customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for cargo freight customer service in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What are popular job titles related to Cargo Freight Customer Service jobs?

For Cargo Freight Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Cargo Freight Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,818 per year, or $18.7 per hour.

Cargo Agent

Fairbanks, AK โ€ข On-site

Everts Air Cargo
Aviationย โ€ขย 501 - 1,000 employees

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Job Summary:

Responsible for providing physical and documented freight and cargo handling services within Everts Air's operations, for the purpose of completing Company business goals as a direct Air Carrier Airline.

Compensation: Starting at $21/Hour
Schedule: M-F 6:00AM-3:00PM

Tu-Sa 6:00AM-2:30PM
Employment Type: Regular Full-Time
FLSA Status: Non-Exempt

Essential Functions:

  1. Will be working with other staff members as a team member contributing to the overall success of Company's freight and cargo handling goals.
  2. Meet and greet customers, private and business', delivering freight for our services in a courteous professional manner, assisting with the acceptance processes and documentations of deliveries. Will entail paper and or electronic documentations, confirmations of accepting liabilities with the receipt of such freight etc. (freight & cargo includes USPS Mails).
  3. Ensure all accepted freight is marked, labeled, and placed into facility inventory staging areas correctly.
  4. Perform inventory audits and corrections or improvements to such inventory descriptions as warranted or necessary.
  5. Able to pull freight & cargo from inventories to match flight manifesting needs accurately, timely, and efficiently for various Company flights.
  6. Able to correctly load or assist in loading cargo onto various company aircraft, with competency applied to tie down and restraint of loaded cargo.
  7. Will meet arriving flights supporting aircraft turning, returning, cargo handling and documentations to accomplish Company's cargo & freight service goals (this includes cargo handling and aircraft specific tasks).
  8. Be able to read and understand information from Company Manuals, Information sharing formats, training events, verbal instructions, written and verbal directions/instructions.
  9. Be able to operate various tools and equipment; able to perform user responsibilities associated with each of those tools and equipment; office equipment, warehouse equipment (pallet jacks, forklifts, vehicles, trucks etc.) (perform required equipment checks of various natures as scheduled and trained)(perform computer use and data entry tasks).
  10. Conduct self, and operating equipment correctly and safely around all areas of air operations. Including complying with all Security and Safety requirements and Ground Security Coordinator responsibilities when applicable.
  11. Communicate with other employees and departments as appropriate and required, to facilitate Company's missions, safety, and cargo business goals. (loadmasters, cargo agents, maintenance, management, and flight crew).
  12. Maintain a clean warehouse, ramp areas and aircraft. Sweep/mop floors dispose of refuge, empty trash/FOD cans and other housekeeping tasks as assigned.
  13. Handle freight, cargo, and US Mails in Company's operations to and from other facilities and businesses as required.
  14. Accompany aircraft flights to final destination to assist in loading and unloading.
  15. Provide support for company's operational requirements such as aircraft pre-heating, cleaning, marshaling, towing, spotting, placing wing covers or engine covers, door operations, ground power operations, and other support tasks on and for aircraft.
  16. Responsible for maintaining a clean and organized ramp, freight storage, FOD pickup, sweeping and snow removal and other support tasks for a managed ramp area of operations.

Qualifications:

  1. Valid Driver's License is required.
  2. Must be able to pass an Airport Background Criminal History Check.
  3. Must be able to work effectively in a drug-free workplace and comply with company drug and alcohol policies.
  4. Must be available to work rotating shifts, weekends, holidays, and on-call schedules.
  5. A "quality-first" mindset with the ability to adapt and be self-motivated.

Benefits Packet Includes:

  • Group Medical/Vision/Dental/Life Insurance Coverage
  • 401k Retirement Match Savings Plan
  • Paid Holidays
  • Floating Holiday
  • Paid Time Off
  • Jury Duty Pay
  • Employee Discounts
  • Employee Assistance Program

Equal Employment Opportunity:

Everts Air is a drug- and alcohol-free workplace committed to equal employment opportunities, fair and transparent pay practices, and an inclusive environment for all employees and applicants. Due to the nature of our operations, some roles may require background checks and compliance with federal aviation security standards.