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Cargo Freight Customer Service Jobs (NOW HIRING)

Zamzows Inc

Customer Service Associate, FREIGHT

Meridian, ID · On-site

$13.50 - $18.75/hr

As a Freight & Customer Service Clerk, you play a vital role in creating a clean, organized, and welcoming retail environment while providing friendly, knowledgeable customer service. From stocking ...

US AVIATION SERVICES

Cargo Supervisor

Houston, TX · On-site

$48K - $51K/yr

Serve as the primary customer service contact for cargo clients, brokers, and freight forwarders at the IAH hub. * Maintain accurate cargo tracking and status updates via United's cargo management ...

US AVIATION SERVICES

Cargo Supervisor

Houston, TX · On-site

$48K - $51K/yr

Serve as the primary customer service contact for cargo clients, brokers, and freight forwarders at the IAH hub. * Maintain accurate cargo tracking and status updates via United's cargo management ...

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Cargo Freight Customer Service information

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How much do cargo freight customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for cargo freight customer service in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

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For Cargo Freight Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Cargo Freight Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,818 per year, or $18.7 per hour.

Export / Import Experienced Office Agents

Chicago, IL • On-site

Faro Cargo Handling Solutions
See more jobs at Faro Cargo Handling Solutionsexternal

$19.10 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Job description

We are looking for Full Time Cargo Office Agents to join our team! $19.10-$21.00 with Industry Applicable Experience! Direct hire!

IMPORT SHIFTS: 7AM-3:30PM

EXPORT SHIFTS: 6:00 AM-2:30 PM AND 2:00 PM-10:30PM

PENDING ATTENDENCE AND PERFORMANCE

MON through Sunday 24-HOUR Operation

Export Agent Duties and Responsibilities:

  • Maintain inventory of products; restock as needed
  • Work with and accept cargo freight shipments from truck drivers.
  • Inspect cargo for damages; report as needed
  • Maintain a clean and orderly office environment
  • Follow all safety protocol and warehouse procedures
  • Manifesting cargo shipments for domestic and international flights.

Warehouse Associate Skills and Qualifications:

  • Must be organized.
  • Must be customer service minded.
  • Must be computer literate.
  • Must be able to read, write and speak English.
  • Must be able to lift and carry 30-50lbs and on occasion 70lbs with some assistance.
  • High school diploma preferred
  • Valid Driver’s License highly preferred but not required.
  • Work experience in a warehouse setting preferred.
  • Good working knowledge of warehouse data systems
  • Solid communication skills and inventory skills
  • Prior knowledge of dangerous goods shipments preferred but not required
  • Must be able to pass a background check with U.S. Customs and Immigration.

Company Description

Founded in 2010 by a well respected, industry tenured management team on a basic concept of being a customer-driven, problem-solving organization, FARO Cargo Handling Solutions prides itself with its quality of services, its professionalism, its organizational transparency and its superior information technology systems.

At FARO Cargo Handling Solutions, “We Can Handle It”.

FARO Cargo Handling Solution’s Leadership Team is a highly experienced team of industry professionals with a cargo handling
company business model based on industry best practices and common sense. With their guidance and leadership, they have created a
foundation for a company designed to change the paradigm on how companies in this industry operate.
Job Responsibilities

*Prepare airline and customs documentation
*Comply with company’s Standard Operating Procedures (SOP) and policies
*Ensure paperwork is prepared timely and accurately
*Make sure paperwork related to the Cargo is correct before release
*Assure proper compliance with local and international laws and regulations
*Follow Dangerous Goods Requirements and Regulations
*Comply with other general office duties as assigned