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Customer Service Financial Jobs (NOW HIRING)

Wells Fargo

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role ... Support customers and ways to improve inquiries or issues from customers with empathy regarding ...

Sunflower Bank, N.A.

Customer Care Center CSR

Salina, KS · On-site

$15.25 - $20.75/hr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Excellent Customer Service skills * Excellent phone etiquette * Computer proficiency with the ...

Sunflower Bank, N.A.

Customer Care Center CSR

Plano, TX · On-site

$15 - $20.25/hr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Excellent Customer Service skills * Excellent phone etiquette * Computer proficiency with the ...

Sunflower Bank, N.A.

Customer Care Center CSR

Salina, KS

$15.25 - $20.75/hr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Excellent Customer Service skills * Excellent phone etiquette * Computer proficiency with the ...

Sunflower Bank NA

Customer Care Center CSR

Plano, TX

$15 - $20.25/hr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Excellent Customer Service skills * Excellent phone etiquette * Computer proficiency with the ...

Sunflower Bank NA

Customer Care Center CSR

Salina, KS · On-site

$15.25 - $20.75/hr

As a full-service financial institution, we offer a full range of relationship-focused services to ... Excellent Customer Service skills * Excellent phone etiquette * Computer proficiency with the ...

Wells Fargo

Customer Service Representative

Minneapolis, MN

$16.75 - $22.75/hr

Find out why we're the #1 financial services company to grow YOUR career. Apply today. In this role ... Support customers and ways to improve inquiries or issues from customers with empathy regarding ...

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Customer Service Financial information

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$10

$21

$31

How much do customer service financial jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for customer service financial in the United States is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.00 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Financial vs Customer Service Representative?

AspectCustomer Service FinancialCustomer Service Representative
Required CredentialsFinancial certifications (e.g., FINRA, CFP), relevant financial licensesHigh school diploma or equivalent, customer service training
Work EnvironmentBank branches, financial institutions, call centersRetail stores, call centers, corporate offices
Employer & IndustryFinancial services, banking, investment firmsRetail, telecommunications, service industries
Common Search & ComparisonFinancial customer support, banking customer serviceCustomer support, client service roles

Customer Service Financial roles focus on assisting clients with banking, investments, and financial products, often requiring financial licenses. Customer Service Representatives handle general customer inquiries across various industries, with less emphasis on financial credentials. Both roles involve communication skills but differ in industry-specific knowledge and certifications.

What are some common challenges faced by Customer Service Financial representatives and how can they be managed?

Customer Service Financial representatives often encounter challenges such as handling complex financial inquiries, managing customer frustration, and staying updated with regulatory changes. To manage these, it’s important to maintain clear communication, practice active listening, and utilize available knowledge bases or support tools. Many teams provide ongoing training and foster collaboration among colleagues, which helps representatives resolve issues efficiently and maintain compliance.

What are the key skills and qualifications needed to thrive as a Customer Service Financial representative, and why are they important?

To thrive as a Customer Service Financial representative, you need a solid understanding of financial products, problem-solving abilities, and typically a background in finance or business. Familiarity with customer relationship management (CRM) software, banking systems, and relevant compliance certifications is often required. Excellent communication, patience, and conflict resolution skills help build trust and effectively address client concerns. These competencies ensure accurate service delivery, regulatory compliance, and high customer satisfaction in a regulated financial environment.

What are Customer Service Financial professionals?

Customer Service Financial professionals are individuals who assist clients with financial products and services, such as banking, loans, credit cards, and investment accounts. They handle inquiries, resolve issues, and provide guidance related to financial transactions and account management. Their goal is to ensure customer satisfaction while adhering to financial regulations and company policies. These professionals often work in banks, credit unions, or financial service call centers, and require strong communication and problem-solving skills.
More about Customer Service Financial jobs
What cities are hiring for Customer Service Financial jobs? Cities with the most Customer Service Financial job openings:
What states have the most Customer Service Financial jobs? States with the most job openings for Customer Service Financial jobs include:
What job categories do people searching Customer Service Financial jobs look for? The top searched job categories for Customer Service Financial jobs are:
Customer Service Financial jobs near you
Infographic showing various Customer Service Financial job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 16% Part Time, and 16% Contract. Highlights an 79% In-person, 5% Hybrid, and 16% Remote job distribution, with an average salary of $45,369 per year, or $21.8 per hour.
Finance Manager, Amazon Customer Service

Finance Manager, Amazon Customer Service

Amazon

Seattle, WA • On-site

Full-time

Posted 29 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,820 frontline employees who took The Breakroom Quiz

7th of 39 rated national retailers

Job description

Everything we do at Amazon is focused on being "Earth's Most Customer-Centric Company". At the core of this customer centricity is the Worldwide Customer Service organization. Our Finance leaders work cross functionally, help others understand financial decisions and are trusted business advisors.

They employ every facet of data and communication to ensure our partners and our leaders have the most up to date and reliable information to help them make the best possible decision. Come teach us a few things, and we'll teach you a few things as we navigate the most customer-centric company on Earth.
The Amazon Customer Service Finance team is looking for a Finance Manager to join our growing business and partner with the Product & Technology teams building the next generation AI tools to serve our Customers and improve Customer Experience.

This is a high-visibility role where you will partner directly with senior and executive leaders across CS to shape financial strategy in a fast-moving, ambiguous environment. You will work at the intersection of finance strategy and AI-driven innovation - building mechanisms from scratch, not inheriting someone else's playbook. The successful candidate will be a self-starting builder who thrives in ambiguity, brings strong business partnership instincts, and can navigate organizational complexity while driving results with limited precedent.

You will partner with finance and business leaders across several teams to provide strategic guidance, tactical direction, and decision support.
Key job responsibilities
- Build and own financial modeling for multi-million dollar investment decisions, partnering with the business on inputs and design, including designing and managing mechanisms to enable performance monitoring.
- Partner directly with senior business leaders to deliver financial insights that drive strategic decisions across CS.
- Lead business reviews, presenting financial summaries and insights to CS Leadership.
- Navigate ambiguity across organizational changes, shifting priorities, and evolving business charters - driving clarity where none exists.
- Champion and leverage AI/automation tools to drive productivity gains and build scalable finance processes.
- Proactively design mechanisms to enable performance monitoring.
- Synthesize large volumes of data and present findings to senior management, leading with conclusions and recommendations
- Lead cross-functional workstreams across Product, Tech, Science, and Finance - driving requirements agreement, gaining buy-in from partner teams, and designing and executing plans to drive adoption of changes
- Provide mentorship to junior team members and participate in team-wide educational efforts.
A day in the life
- Participate in and drive WBRs
- Drive roadmap discussions with business partners, influencing roadmaps through data-driven insights and financial judgment
- Run MFRs, drive cost and CX improvement discussions and tradeoffs
- Partner with cross-functional stakeholders to evaluate AI-driven initiatives and quantify their impact on customer experience and cost-to-serve
- Build and iterate on finance mechanisms in a high-growth, process-light environment

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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