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Customer Service Experience Manager Jobs in Ridgeland, MS

Customer Service Rep

Canton, MS

$13.50 - $18.50/hr

Provide feedback to management on customer trends and suggestions for improvement Qualifications ... Previous customer service experience is a plus, but not required - we provide comprehensive ...

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Provide feedback to management on customer trends and suggestions for improvement Qualifications ... Previous customer service experience is a plus, but not required - we provide comprehensive ...

Customer Service Rep

Canton, MS

$13.50 - $18.50/hr

Provide feedback to management on customer trends and suggestions for improvement Qualifications ... Previous customer service experience is a plus, but not required - we provide comprehensive ...

Customer Service Representative Supervisor Classification: Non-Exempt Reports to: Bank Manager or ... Management experience. AAP/EEO Statement Citizens National Bank is an equal employment opportunity ...

Customer Service Representative

Terry, MS · On-site

$12.75 - $17.50/hr

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

New

Customer Service Specialist

Ridgeland, MS · On-site

$14.75 - $19.50/hr

The Customer Service Specialist reports to the Customer Service Manager in the MWG-Administrators ... EXPERIENCE AND EDUCATION REQUIREMENTS: * High School Diploma or GED required; Associates or ...

Customer Service Specialist

Ridgeland, MS · On-site

$14.50 - $19.25/hr

The Customer Service Specialist reports to the Customer Service Manager in the MWG-Administrators ... EXPERIENCE AND EDUCATION REQUIREMENTS: * High School Diploma or GED required; Associates or ...

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

Customer Service Representative

Pearl, MS · On-site

$13.75 - $18.75/hr

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

Customer Service Representative

Flowood, MS · On-site

$13.50 - $18.25/hr

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

Customer Service Specialist

Ridgeland, MS · On-site

$14.75 - $19.50/hr

The Customer Service Specialist reports to the Customer Service Manager in the MWG-Administrators ... EXPERIENCE AND EDUCATION REQUIREMENTS:High School Diploma or GED required; Associates or bachelor ...

Customer Service Representative

Brandon, MS · On-site

$12.25 - $16.75/hr

Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun!

Customer Service Representative

Byram, MS · On-site

$13.75 - $18.75/hr

Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as ...

Customer Service Representative

Richland, MS · On-site

$13.75 - $18.75/hr

Cash Handling, Sales, or Customer Service experience Location: On-Site The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as ...

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Showing results 1-20

Customer Service Experience Manager information

See Ridgeland, MS salary details

$20.4K

$48.3K

$84.2K

How much do customer service experience manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer service experience manager in Ridgeland, MS is $48,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $58,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Experience Manager, and why are they important?

To thrive as a Customer Service Experience Manager, you need expertise in customer relations, problem-solving, and team leadership, often backed by a degree in business or communications. Familiarity with CRM platforms, customer feedback systems, and performance analytics tools is typically required. Exceptional interpersonal skills, emotional intelligence, and the ability to motivate and coach staff help you stand out in this role. These capabilities are crucial for driving customer satisfaction, resolving escalated issues, and enhancing the overall customer journey.

How do you become a customer service experience manager?

To become a customer service experience manager, candidates typically need a bachelor's degree in business, management, or a related field, along with several years of experience in customer service or team leadership. Developing strong communication, problem-solving skills, and familiarity with customer relationship management (CRM) tools are essential, and some roles may require leadership or certification in customer experience management. Progression often involves gaining experience in customer service roles and demonstrating the ability to improve customer satisfaction and team performance.

What skills do you need to be a customer service experience manager?

A customer service experience manager needs strong communication, leadership, and problem-solving skills to oversee customer interactions and improve service quality. They should also have experience with customer relationship management (CRM) tools and data analysis to monitor performance and implement improvements.

What does a Customer Service Experience Manager do?

A Customer Service Experience Manager is responsible for overseeing and improving the overall customer experience within an organization. They manage customer service teams, analyze customer feedback, and develop strategies to enhance satisfaction and loyalty. Their role often involves training staff, resolving escalated issues, and collaborating with other departments to ensure that customers receive high-quality service at every touchpoint. By monitoring key performance metrics, they help drive continuous improvement in customer interactions.

How does a Customer Service Experience Manager typically collaborate with other departments to improve customer satisfaction?

Customer Service Experience Managers often work closely with teams such as sales, product development, and marketing to identify customer pain points and implement solutions. They regularly participate in cross-functional meetings to relay customer feedback and advocate for service improvements. By fostering open communication between departments, they ensure that customer insights drive positive changes across the organization, ultimately enhancing the overall customer experience.
What are popular job titles related to Customer Service Experience Manager jobs in Ridgeland, MS? For Customer Service Experience Manager jobs in Ridgeland, MS, the most frequently searched job titles are:
What cities near Ridgeland, MS are hiring for Customer Service Experience Manager jobs? Cities near Ridgeland, MS with the most Customer Service Experience Manager job openings:

$13.50 - $18.50/hr

Full-time

Re-posted 20 days ago


Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,927 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies


Job description

Job Description

We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer satisfaction through friendly, efficient, and professional service.

  • Greet customers warmly and address their needs with enthusiasm and empathy
  • Process customer orders accurately and efficiently using our computer system
  • Handle monetary transactions and make correct change when necessary
  • Respond to customer inquiries and resolve issues in a timely, professional manner
  • Maintain a clean and organized work area
  • Collaborate with team members to ensure smooth operations during busy periods
  • Stay up-to-date with product knowledge and company policies
  • Assist with inventory management and restocking as needed
  • Provide feedback to management on customer trends and suggestions for improvement
Qualifications
  • Excellent verbal and written communication skills
  • Strong customer service orientation with a friendly and enthusiastic demeanor
  • Basic math skills and ability to handle cash transactions accurately
  • Proficiency in data entry and order processing using computer systems
  • Ability to multitask and stay organized in a fast-paced environment
  • Problem-solving skills to address customer concerns effectively
  • Patience and ability to maintain composure under pressure
  • Detail-oriented approach to ensure order accuracy
  • Flexibility to work various shifts, including evenings and weekends
  • Physical ability to stand for extended periods and perform light lifting
  • Previous customer service experience is a plus, but not required - we provide comprehensive training!
Additional Information

All your information will be kept confidential according to EEO guidelines.


What Domino's employees say

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Get the full story on Breakroom


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About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US