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Customer Service Engineer Jobs in Oregon (NOW HIRING)

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use ...

Description The Field Service Engineer is responsible for installing, maintaining, troubleshooting, repairing, and optimizing Evatec equipment at customer locations throughout North America. This ...

... Engineer I is responsible for providing customer service solutions related to installation and ... Provides support and responds to customers related to critical service. * Determines cause(s ...

... Engineer I is responsible for providing customer service solutions related to installation and ... Provides support and responds to customers related to critical service. Determines cause(s ...

New

You will serve as a technical expert in the field, delivering exceptional customer service while ... Collaborate with engineering, technical support, and customer teams to resolve complex issues and ...

Customer Engineer III

Portland, OR · On-site

$37 - $51.20/hr

The equipment that we create and service is essential to advancing AI and accelerating the ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ...

Customer Engineer III

Portland, OR · On-site

$37 - $51.20/hr

The equipment that we create and service is essential to advancing AI and accelerating the ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ...

Customer Engineer III

Portland, OR · On-site

$37 - $51.20/hr

The equipment that we create and service is essential to advancing AI and accelerating the ... As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct ...

Showing results 21-40

Customer Service Engineer information

See Oregon salary details

$41.2K

$83.1K

$114.7K

How much do customer service engineer jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer service engineer in Oregon is $83,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

How much do customer service engineers make?

Customer Service Engineers typically earn a median annual salary ranging from $60,000 to $85,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and years of experience, especially in technical or complex service environments.

What are popular job titles related to Customer Service Engineer jobs in Oregon?

For Customer Service Engineer jobs in Oregon, the most frequently searched job titles are:

Infographic showing various Customer Service Engineer job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $83,070 per year, or $39.9 per hour.

Field Service Engineer II (C2)

Amat

Hillsboro, OR • On-site

$31 - $42.40/hr

Full-time

Re-posted 24 days ago


Job description

Who We Are


Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology.


What We Offer


Salary:

$31.00 - $42.40

Location:

Hillsboro,OR

You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible-while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

As a Field Service Engineer [Customer Engineer] at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

What You'll Do

As a Field Service Engineer [Customer Engineer], you'll serve as Applied's direct liaison with our customers and quickly solve high-value problems on their behalf. By collaborating closely with our customers onsite to install, maintain, and upgrade Applied Materials equipment, and with our internal teams to improve business processes, you'll make a significant impact on ensuring peak performance and deliver exceptional service, while becoming an integral part of Applied Materials' diverse and dynamic field team.

To learn more about life as a Field Service Engineer, visit the Field Service Engineer page.

Role Responsibilities:

  • Collaborate with Senior Field Service Engineers [Customer Engineers] in installing, maintaining, and upgrading customer equipment

  • Use digital analytics for troubleshooting

  • Apply basic diagnostic techniques to assess equipment and address technical issues, with guidance from Senior Field Service Engineers [Customer Engineers]

  • Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided)

  • Coordinate and communicate directly with customers

  • Fulfill additional duties, as assigned

Minimum Qualifications:

  • Completion of an Associate degree, military technical training, field service experience, or trade certification

  • 1-2 years of work experience in customer/field service support, or a related technical field

  • Ability to read and interpret electrical and mechanical schematics

  • Experience diagnosing and resolving basic technical challenges

  • Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics

  • Familiarity with hand tools and their appropriate usage, including digital multimeters

  • Effective written and verbal communication skills

  • Basic knowledge of Microsoft Excel, Word, and PowerPoint

  • Possession of a valid driver's license and the ability to obtain a passport, if travel is required

  • Able to meet all on-site requirements, including safety, environmental guidelines, and COVID-19 protocols

Preferred Qualifications:

  • 2-4 years of work experience in customer/field service support, or a related technical field

Physical Requirements:

This position often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs., the ability to distinguish between colors and working with electricity, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and power tools.

Additionally, because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Required Education:Minimum of an Associate's Degree

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.