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Customer Service Engineer Jobs in Colorado (NOW HIRING)

Agilent

Manager, Equipment Service Engineer

Frederick, CO · On-site

$127K - $199K/yr

Agilent enables customers to gain the answers and insights they seek ---- so they can do what they ... Agilent's Field and Equipment Service Engineers help scientists make discoveries that improve ...

TRUMPF

Field Service Engineer

Denver, CO

$27.94 - $44.24/hr

Field Service Engineer Duties & Responsibilities ... Work closely with customers and machines to ensure equipment operates within expected tolerance.

RingCentral, Inc.

Service Engineer - ACE

Denver, CO · On-site

$250/day

At RingCentral , we believe the best customer experiences happen when humans and AI work together ... We're currently looking for a Service Engineer who will act as the vital link between our customers ...

RINGCENTRAL

Service Engineer - ACE

Denver, CO

$250/day

At RingCentral , we believe the best customer experiences happen when humans and AI work together ... We're currently looking for a Service Engineer who will act as the vital link between our customers ...

Lancesoft

Service Engineer

Colorado Springs, CO · On-site

$41.61/hr

Experience supporting servers or data center hardware in a field, enterprise, or customer-facing ... field service, or data center roles Associate or bachelor's degree in IT or related field (or ...

Formfactor

Principal Field Service Engineer

Boulder, CO

$72K - $94K/yr

The company serves customers through its network of facilities in Asia, Europe, and North America ... We are seeking a Principal Field Service Engineer with a strong background in customer service and ...

Orion Talent

Field Service Engineer I

Denver, CO · On-site

$27/hr

Description The Field Service Engineer I installs, maintains, troubleshoots, repairs, calibrates ... Build strong customer relationships with hospital and laboratory personnel * Utilize diagnostic ...

SOMOS IWT INC

Field Service Engineer

Colorado Springs, CO · On-site

$65K - $75K/yr

Manage customer accounts and service scheduling * Assist with creating technical documentation ... Associate or bachelor's degree in an engineering or technology discipline preferred or equivalent ...

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Showing results 21-40

All JobsCustomer Service Engineer JobsCustomer Service Engineer Jobs in Colorado

Customer Service Engineer information

See Colorado salary details

$41K

$82.6K

$114.1K

How much do customer service engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer service engineer in Colorado is $82,616.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,600.00 and $94,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Engineer vs Field Service Technician?

AspectCustomer Service EngineerField Service Technician
CredentialsTechnical certifications, relevant degreesTechnical certifications, relevant degrees
Work EnvironmentCustomer sites, offices, remote supportOn-site at customer locations, service centers
Employer & IndustryTech companies, manufacturing, healthcareManufacturing, telecom, industrial sectors
Primary FocusCustomer support, troubleshooting, technical assistanceInstalling, repairing, maintaining equipment

Customer Service Engineers and Field Service Technicians both require technical skills and certifications, often work on-site at customer locations, and serve similar industries. The main difference is that Customer Service Engineers focus more on technical support and troubleshooting, while Field Service Technicians primarily handle installation and repairs.

What is a customer service engineer?

Customer Service Engineers are professionals who provide technical support and assistance to customers using a company's products or services. They diagnose and resolve technical issues, perform maintenance, and may also install new equipment or software. Their goal is to ensure customer satisfaction by addressing concerns efficiently and maintaining the performance of products. Customer Service Engineers often work in industries such as technology, manufacturing, or telecommunications, acting as a bridge between customers and the company’s technical teams.

What are the key skills and qualifications needed to thrive as a customer service engineer, and why are they important?

To thrive as a Customer Service Engineer, you need strong technical troubleshooting abilities, a background in engineering or IT, and relevant technical certifications such as CompTIA A+ or vendor-specific credentials. Familiarity with ticketing systems, remote diagnostic tools, and customer relationship management (CRM) software is commonly required. Excellent communication, patience, and problem-solving skills help build rapport with clients and resolve issues efficiently. These skills are crucial for ensuring customer satisfaction, minimizing downtime, and maintaining positive client relationships.

How does a customer service engineer typically collaborate with technical and non-technical teams to resolve client issues?

Customer Service Engineers often act as a bridge between customers, technical teams, and non-technical stakeholders. They gather detailed information from clients about technical problems, translate this feedback into actionable tasks for engineering or IT teams, and communicate solutions back to customers in clear, accessible terms. This role requires strong interpersonal and problem-solving skills, as well as the ability to manage expectations and ensure timely issue resolution. Regular collaboration meetings and the use of ticketing systems are common practices to streamline communication and track progress.
What are popular job titles related to Customer Service Engineer jobs in Colorado? For Customer Service Engineer jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Service Engineer jobs in Colorado look for? The top searched job categories for Customer Service Engineer jobs in Colorado are:
Customer Service Engineer jobs near you
Infographic showing various Customer Service Engineer job openings in Colorado as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $82,616 per year, or $39.7 per hour.

Manager, Equipment Service Engineer

Agilent

Frederick, CO

$127K - $199K/yr

Full-time

Re-posted 26 days ago

Agilent Technologies rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

88th of 536 rated manufacturers

Job description

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Agilent's Field and Equipment Service Engineers help scientists make discoveries that improve quality of life. We deliver insight, technical support, and reliable service that keep labs running smoothly and efficiently.

Agilent is seeking a Manager, Equipment Service Engineers to support our Boulder and Frederick, Colorado NASD labs. This on-site leadership role supports Agilent's Active Pharmaceutical Ingredient manufacturing labs and focuses on installation, maintenance, repair, qualification, and reliability of Agilent and multi-vendor laboratory systems.

In this role, you will lead and support service engineering activities across two Colorado Agilent ATD lab locations, helping resolve complex instrument challenges without the extensive travel and variability of external client sites.

Responsibilities Include:

  • Lead a team of 4+ existing Equipment Service Engineers

  • Coordinate Equipment Service Engineer support requests with Quality Control, Analytical Development, and Analytical Services Lab owners

  • Prioritization of tasks relating to team's backlog

  • Perform FSE team resource planning (Routine Lab Support, Lab Capital Projects, New Technology Introduction, etc.)

  • Liaison with Information Technology and Site Infrastructure management groups for coordination of instrument integration and installation.

  • Develop training plans for existing teams and coordinate technical training with Corporate Agilent organization

  • Manage replacement parts consumption

  • Provide regulatory and client audit support by defending maintenance, qualification, and use of lab instruments

  • Support existing team with escalation of technical troubleshooting support.

  • Oversee documentation of service activities and repairs in computerized maintenance management software

Equipment Service Engineer technology responsibilities include:

  • HPLC systems, including 1260/1290, LCMS, QTOF, and BioInerts

  • GC and GCMS

  • ICPMS

  • Flame AA

  • UV-Vis spectrophotometers

  • OligoPro II Capillary Electrophoresis

Qualifications

Required:

  • Bachelor's degree in chemistry, analytical chemistry biochemistry, biotechnology or similar

  • 5+ years experience as an Agilent Field Service Engineer or similar position

  • Experience with the Agilent solutions is required

  • Experience with troubleshooting and problem solving

  • Experience with equipment parts sourcing

Desired:

  • Leadership experience as a supervisor/manager is preferred

  • Agilent provided instrument training

Additional Details

This job has a full time weekly schedule. Applications for this job will be accepted until at least July 30, 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $127,680.00 - $199,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_posting@agilent.com or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: OccasionalShift: DayDuration: No End DateJob Function: Manufacturing

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