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Customer Service Department Supervisor Jobs (NOW HIRING)

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Customer Service Department Manager Pay from $85,000 to $100,000 per year Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Fast, friendly, and customer-focused - that's what makes Uline's customer ...

Department Supervisor

Macomb, MI · On-site

$19 - $21.25/hr

Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.

Department Supervisor

Milwaukee, WI · On-site

$20.25 - $22.50/hr

Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.

Department Supervisor

Festus, MO · On-site

$17.50 - $19.50/hr

Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.

Department Supervisor

Medina, OH · On-site

$18.25 - $20.50/hr

Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.

Department Supervisor

Kerrville, TX · On-site

$17.75 - $20/hr

Department Supervisor | Home Depot Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the ...

Department Supervisor

Tallahassee, FL · On-site

$19.50 - $21.75/hr

Department Supervisor | Home Depot Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the ...

Department Supervisor

Chicago, IL · On-site

$21.25 - $23.75/hr

Department Supervisor | Home Depot Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the ...

Department Supervisor

Ballwin, MO · On-site

$20 - $22.25/hr

Department Supervisor | Home Depot Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the ...

Department Supervisor

Norman, OK · On-site

$18 - $20.25/hr

Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.

Department Supervisor

Crescent City, CA · On-site

$23.75 - $26.50/hr

Department Supervisor | Home Depot Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the ...

Department Supervisor

Mohegan Lake, NY · On-site

$21.50 - $24/hr

Department Supervisor | Home Depot Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the ...

New

Department Supervisor

Statesville, NC · On-site

$19.25 - $21.75/hr

Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.

Department Supervisor

Montgomery, AL · On-site

$17.25 - $19.25/hr

Department Supervisor | Home Depot Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the ...

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Customer Service Department Supervisor information

See salary details

$24.5K

$58K

$101K

How much do customer service department supervisor jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer service department supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a customer service department supervisor?

A customer service department supervisor oversees a team of customer service representatives, ensuring they provide quality support to customers. They handle scheduling, training, performance evaluations, and resolve escalated issues, often using customer management software. Strong communication, leadership skills, and knowledge of company policies are essential for this role.

What is the highest position in customer service?

The highest position in customer service is typically the Customer Service Director or Vice President of Customer Service, responsible for overseeing the entire customer service strategy and team. These roles often require extensive experience, leadership skills, and a deep understanding of customer relations and organizational goals.

What cities are hiring for Customer Service Department Supervisor jobs?

Cities with the most Customer Service Department Supervisor job openings:

What states have the most Customer Service Department Supervisor jobs?

States with the most job openings for Customer Service Department Supervisor jobs include:

What are popular job titles related to Customer Service Department Supervisor jobs?

For Customer Service Department Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Department Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Department Manager

Gurnee, IL

ULINE
Paper Product Wholesalers • 5 - 10K employees

$85K - $100K/yr

Full-time

Medical, Retirement, PTO

Re-posted yesterday


Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 114 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 13,251 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 84%

    84% say they get enough training

    say they get enough training

Featured by Uline, based on 114 Breakroom Quiz responses from their frontline employees


Job description

Customer Service Department Manager

Pay from $85,000 to $100,000 per year

Kenosha Branch

12355 Uline Way, Kenosha, WI 53144

Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a Customer Service Department Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Train Team Leads to build a high-performing, positive team environment to provide top-notch customer service.

  • Manage the daily activities of various Customer Service departments.

  • Evaluate team procedures and identify areas for improvement.

  • Review performance reports and suggest ways to increase efficiency.

  • Resolve escalated customer issues promptly.

Minimum Requirements

  • Bachelor's degree.

  • 3+ years of customer service management experience.

  • Demonstrated ability to effectively coach and develop a high-performing team.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • Cafe featuring affordable daily meal options from local restaurants.

  • On-site fitness center and beautifully maintained walking paths.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNMANC)

#ZR-ILCS

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!


Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.


What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

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