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Customer Service Coordinator Jobs in Rye, NY (NOW HIRING)

CFS

Customer Service Coordinator

White Plains, NY · On-site

$18.75 - $24.25/hr

Customer Service Coordinator White Plains, NY | $42,000-$48,000 Excellent opportunity for a sharp, customer-focused professional looking to build a career in IT support, operations, or service ...

CFS

Customer Service Coordinator

White Plains, NY

$18.75 - $24.25/hr

Customer Service Coordinator White Plains, NY | $42,000-$48,000 Excellent opportunity for a sharp, customer-focused professional looking to build a career in IT support, operations, or service ...

TJX Companies

customer service coordinator

Bronx, NY · On-site

$18 - $18.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Tjx

customer service coordinator

Bronx, NY · On-site

$18 - $18.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

TJX Companies

customer service coordinator

Bronx, NY · On-site

$18 - $18.50/hr

Role models outstanding customer service. * Creates a positive internal and external customer ... Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all ...

Lancesoft

Customer Service Coordinator

Manhattan, NY · On-site

$21.23/hr

... customer-facing role. * This position will provide coverage and support at multiple sites in NYC * Duties include reception, mailroom, print production, hospitality, and other office services.

IRENES NYC

Be Seen First

Client Service Coordinator (Customer Service / Administrative)

Brooklyn, NY · On-site

$18 - $23/hr

Job Summary We are seeking a reliable and detail-oriented Client Service Coordinator with experience in customer service, administrative support, or client relations. In this role, you will ...

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Customer Service Coordinator information

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How much do customer service coordinator jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for customer service coordinator in Rye, NY is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.94 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.
More about Customer Service Coordinator jobs
What are the most commonly searched types of Customer Service jobs in Rye, NY? The most popular types of Customer Service jobs in Rye, NY are:
What job categories do people searching Customer Service Coordinator jobs in Rye, NY look for? The top searched job categories for Customer Service Coordinator jobs in Rye, NY are:
What cities near Rye, NY are hiring for Customer Service Coordinator jobs? Cities near Rye, NY with the most Customer Service Coordinator job openings:
Customer Service Coordinator jobs near you

Customer Service Coordinator

CFS

White Plains, NY • On-site

$18.75 - $24.25/hr

Full-time

Posted 19 days ago

Job description

Customer Service Coordinator

White Plains, NY | $42,000–$48,000

Excellent opportunity for a sharp, customer-focused professional looking to build a career in IT support, operations, or service coordination. This role is ideal for someone with strong customer service, call center, administrative, or helpdesk experience who enjoys helping people and solving problems.

What You'll Do

  • Serve as the first point of contact for employee IT support requests via phone, email, and ticketing systems.
  • Create, track, and coordinate support tickets to ensure timely resolution.
  • Communicate updates to users and provide outstanding customer service throughout the support process.
  • Partner with technical teams to prioritize and escalate issues as needed.
  • Maintain accurate documentation and assist with reporting and process improvements.

What We're Looking For

  • 1–2+ years of customer service, call center, administrative support, or helpdesk experience.
  • Excellent communication, organization, and multitasking skills.
  • Strong attention to detail and a positive, professional attitude.
  • Comfortable using Microsoft Office/Microsoft 365.
  • Experience with ticketing systems (ServiceNow, Jira, Track-It!, etc.) is a plus but not required.

Why Apply?

  • Great entry point into IT and technology support.
  • Opportunity to gain exposure to helpdesk operations and ticket management.
  • Collaborative team environment with room for growth.

This position is perfect for a motivated, tech-savvy candidate with exceptional customer service skills who wants to launch or grow a career in IT support.

Apply