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Customer Service Contractor Jobs in Washington (NOW HIRING)

Mosaic

Customer Service Specialist

Chantilly, VA · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Each of our Design Centers houses state-of-the-art showrooms, dedicated contractor sales counters, and on-site, fully stocked warehouses. We are seeking a detail-oriented Customer Service Specialist ...

Mosaic Home Interiors

Customer Service Specialist

Chantilly, VA · On-site

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Each of our Design Centers houses state-of-the-art showrooms, dedicated contractor sales counters, and on-site, fully stocked warehouses. We are seeking a detail-oriented Customer Service Specialist ...

Mosaic Home Interiors

Customer Service Specialist

Chantilly, VA · On-site

$17.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Each of our Design Centers houses state-of-the-art showrooms, dedicated contractor sales counters, and on-site, fully stocked warehouses. We are seeking a detail-oriented Customer Service Specialist ...

Sherwin-Williams

Customer Service Specialist

Manassas Park, VA · On-site

$16.75 - $22.25/hr

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

Sherwin-Williams

Customer Service Specialist

Rockville, MD · On-site

$17.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

Sherwin-Williams

Customer Service Specialist

Gaithersburg, MD · On-site

$19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

Sherwin-Williams

Customer Service Specialist

Manassas, VA · On-site

$17 - $22.50/hr

  • Medical

  • Retirement

Customer Service Specialists work closely with wholesale and retail customers to determine their ... vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and ...

Sherwin-Williams

Customer Service Specialist

Vienna, VA · On-site

$17 - $22.50/hr

  • Medical

  • Retirement

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

Sherwin-Williams

Customer Service Specialist

Vienna, VA · On-site

$18.30/hr

  • Medical

  • Retirement

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

Sherwin-Williams

Customer Service Specialist

Manassas, VA · On-site

$18.30/hr

  • Medical

  • Retirement

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

Liveops

Remote Customer Service Representative

Laurel, MD · Remote

$20/hr

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

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All JobsCustomer Service Contractor JobsCustomer Service Contractor Jobs in Washington

Customer Service Contractor information

See Washington salary details

$11

$21

$30

How much do customer service contractor jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service contractor in Washington is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $23.70 per hour, depending on experience, location, and employer.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are popular job titles related to Customer Service Contractor jobs in Washington?

For Customer Service Contractor jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Customer Service Contractor jobs in Washington look for?

The top searched job categories for Customer Service Contractor jobs in Washington are:

Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $44,282 per year, or $21.3 per hour.

Customer Service Representative

Semiserve

Ashburn, VA

$20 - $23/hr

Contractor

Re-posted 19 days ago

Job description


Customer Service Representative

Location: Ashburn, VA
Pay: $20.00–$23.00/hour
Schedule: Full-Time
Duration: 8-Month Contract-to-Hire

Position Summary

PTS Advance is hiring a Customer Service Representative to join a growing team in Ashburn, VA. This role supports customers and Regional Sales Managers by processing orders, managing customer accounts, preparing quotes, and resolving customer inquiries. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment where delivering exceptional customer service is a top priority.

Responsibilities
  • Enter, review, and process customer orders accurately and efficiently.
  • Respond to customer inquiries by phone and email, providing timely and professional support.
  • Prepare customer quotes, manage order updates, and assist with returns (RMAs).
  • Follow up on sales quotes and maintain communication with customers throughout the sales process.
  • Partner with the assigned Regional Sales Manager to manage customer accounts and support sales growth within an assigned territory.
  • Update customer, account, and opportunity information in company databases and CRM systems.
  • Analyze customer needs and recommend appropriate products or solutions.
  • Generate reports and complete administrative tasks as assigned.
  • Support ISO quality standards and continuous improvement initiatives.
  • Assist with training new team members when needed.
  • Contribute to a positive, collaborative, and customer-focused work environment.
Qualifications
  • Associate degree or equivalent work experience required.
  • 1–3 years of customer service, inside sales, or administrative support experience.
  • At least one year of sales experience is preferred.
  • Excellent verbal and written communication skills.
  • Strong customer service and relationship-building abilities.
  • Highly organized with strong attention to detail.
  • Ability to prioritize, multitask, and work effectively in a fast-paced environment.
  • Proficient with Microsoft Office and comfortable learning CRM and business systems.
  • Previous technical or manufacturing customer service experience is a plus.

#INDE

Education:Associates DegreeEmployment Type: CONTRACTOR

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