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Customer Service Contractor Jobs in Alabama (NOW HIRING)

Customer Service Agent

AL · On-site

$12 - $15/hr

This is a position where you will be taking inbound customer calls. What We Offer: • Starting Pay ... Windows 11 Benefits Benefits You are an Independent Contractor so taxes will not be taken out and ...

Customer Service Specialist

Point Clear, AL · On-site

$15.75 - $20.75/hr

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

New

Customer Service Tech

Huntsville, AL · On-site

$16.50 - $22.25/hr

Certifies warranty work is completed within contractor obligations * Develop and maintain good ... Customer Service Tech Location: AL-Huntsville Requisition ID: 2603142

Customer Service Tech

Huntsville, AL · On-site

$17 - $23/hr

Certifies warranty work is completed within contractor obligations * Develop and maintain good ... Prior customer service experience a plus * Experience with minor electrical, plumbing and HVAC ...

Customer Service Tech

Huntsville, AL · On-site

$17 - $23/hr

Certifies warranty work is completed within contractor obligations * Develop and maintain good ... Prior customer service experience a plus * Experience with minor electrical, plumbing and HVAC ...

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

New

Customer Service Specialist

Tuscaloosa, AL · On-site

$15.75 - $21/hr

... contractors, and the general public. Responsibilities * Ensure high levels of customer satisfaction through excellent sales service * Assist customers in person and over the phone by determining ...

Customer Service Specialist

Fairhope, AL

$16 - $21.25/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services ...

New

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Showing results 21-40

Customer Service Contractor information

See Alabama salary details

$8

$17

$24

How much do customer service contractor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service contractor in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What cities in Alabama are hiring for Customer Service Contractor jobs? Cities in Alabama with the most Customer Service Contractor job openings:
Infographic showing various Customer Service Contractor job openings in Alabama as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Customer Service Specialist

TCC Solutions Group

Birmingham, AL • Remote

$16 - $21/hr

Contractor

Re-posted 15 days ago


Job description

About Call Center Representative Position

We're on the lookout for 10-20 Customer Service Specialists to be the primary link between our company and our list of Fortune 500 clients. This position is an opportunity to work from home with the flexibility to create your own schedule and manage your weekly hours. Positions offered are full time, part time and seasonal.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on -all while keeping customer satisfaction at the forefront of their decision-making and communication.

Call Center Representative Responsibilities
  • Manage large amounts of inbound and outbound calls with efficiency and courtesy

  • Follow conversation prompts and scripts when handling different topics

  • Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by going the extra mile when you can

  • Keep accessible, comprehensive records of all conversations in our call center database

  • Attend educational seminars to improve knowledge and performance level

  • Meet or exceed personal/team qualitative and quantitative targets

Call Center Representative Requirements
  • Strong phone and verbal communication skills, plus active listening skills

  • Comfortability with CRM systems and best practices

  • Empathetic customer focus, flexibility to manage many different personality types

  • Ability to multi-task, set priorities, and manage time effectively

  • High school degree
Employment Type: CONTRACTOR