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Customer Service Contractor Jobs in Montgomery, AL

Liveops

Remote Customer Service Agent

Montgomery, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Home Depot

Pro Customer Service/Sales

Prattville, AL · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Montgomery, AL · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

Home Depot

Pro Customer Service/Sales

Montgomery, AL · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The ...

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Customer Service Contractor information

See Montgomery, AL salary details

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How much do customer service contractor jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service contractor in Montgomery, AL is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.67 per hour, depending on experience, location, and employer.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What are the most commonly searched types of Customer Service Contractor jobs in Montgomery, AL?

The most popular types of Customer Service Contractor jobs in Montgomery, AL are:

What are popular job titles related to Customer Service Contractor jobs in Montgomery, AL?

For Customer Service Contractor jobs in Montgomery, AL, the most frequently searched job titles are:

What job categories do people searching Customer Service Contractor jobs in Montgomery, AL look for?

The top searched job categories for Customer Service Contractor jobs in Montgomery, AL are:

Customer Service Contractor jobs near you
Infographic showing various Customer Service Contractor job openings in Montgomery, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,676 per year, or $18.6 per hour.

Remote Customer Service Contractor -Independent

Summit Connections

Prattville, AL • On-site, Remote

$12 - $15/hr

Full-time

Re-posted 14 days ago

Job description


Pleaseread over before applying.
We areonboardingindependentcustomer servicecontractorsto support customer careprograms fornationally recognized brands.
Thisopportunity isbest suited for individuals who canwork independently, followstructured processes, andmeet performance expectations withoutconstantsupervision.
What the WorkInvolves
  • Handling inboundand outbound customer service interactions
  • Resolvingcustomer inquiries professionally and efficiently
  • Accuratelydocumenting call details and outcomes
  • Meetingattendance, quality, and performance benchmarks
Important Details (Upfront & Transparent)
  • This isanindependentcontractor opportunity, notanemployee role.
  • Certificationand registration requirements apply
  • Contractors areresponsible for managing their schedule and performance

Requirements
BasicRequirements
  • High schooldiploma or GED
  • Strongcommunication and typing skills
  • Comfortnavigating multiple systems simultaneously
  • Dedicated homeworkspace with stable wired internet
  • Windows 11 PC (8GB RAM minimum; 16 GB preferred)
  • USB headset andwired internet (Not needed to apply but required prior tostart)

Benefits
Position Highlights:
  • 100% Remote - work from your home office
Compensation
  • Contract paytypically ranges$12-$15 per hour,depending on program
  • Performance-based opportunities available onselect programs

Apply