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Customer Service Contractor Jobs in Alabama (NOW HIRING)

Customer Service

Bay Minette, AL · On-site

$16 - $21.75/hr

Customer Service Jason Young - State Farm Agency, located in Bay Minette, AL is currently looking ... This position is with a State Farm independent contractor agent, not with State Farm Insurance ...

Customer Service

Bay Minette, AL · On-site

$33K - $65K/yr

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly ... This position is with a State Farm independent contractor agent, not with State Farm Insurance ...

Remote Customer Service Agent

Phenix City, AL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Gadsden, AL · Remote

$12.75 - $17/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Mobile, AL · Remote

$15.50 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Tuscaloosa, AL · Remote

$14.50 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Birmingham, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Montgomery, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Bessemer, AL · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Florence, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Dothan, AL · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Customer Service Tech

Hoover, AL · On-site

$15.25 - $20.50/hr

The Company also provides mortgage financing and title services for homebuyers through its mortgage ... Develop and maintain good rapport with contractors and ensure quality work * Deal with the customer ...

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Customer Service Contractor information

See Alabama salary details

$8

$17

$24

How much do customer service contractor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service contractor in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What does a typical workday look like for a customer service contractor?

As a Customer Service Contractor, your daily tasks generally include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and documenting interactions in a company’s CRM system. You’ll often work independently or as part of a remote team, managing your own schedule while meeting performance metrics like response time and customer satisfaction. Collaboration with internal teams, such as technical support or sales, may be required to resolve complex cases. This dynamic environment can be both rewarding and challenging, but it offers valuable experience in communication and problem-solving that can advance your customer service career.

What is a customer service contractor?

A Customer Service Contractor is an independent professional who provides customer support services on a contract basis. Duties typically include handling inquiries, resolving issues, processing orders, and ensuring customer satisfaction. Unlike full-time employees, they work as freelancers or through third-party agencies, often with flexible hours. This role may be remote or on-site, depending on the company’s needs. Contractors are responsible for managing their own taxes and benefits.

What are the key skills and qualifications needed to thrive in the customer service contractor position, and why are they important?

To thrive as a Customer Service Contractor, you need strong communication, problem-solving skills, and prior experience in customer-facing roles, often supported by a high school diploma or equivalent. Familiarity with CRM software, help desk platforms, and common communication tools like email and live chat is typically required. Outstanding contractors demonstrate patience, adaptability, and a customer-focused mindset to handle diverse inquiries and challenges. These abilities ensure contractors can effectively resolve issues, provide positive experiences, and represent the company professionally across various situations.

What cities in Alabama are hiring for Customer Service Contractor jobs? Cities in Alabama with the most Customer Service Contractor job openings:
Infographic showing various Customer Service Contractor job openings in Alabama as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,438 per year, or $17 per hour.

Remote Customer Service Contractor -Independent

Summit Connections

Prattville, AL • On-site, Remote

$12 - $15/hr

Full-time

Posted 19 days ago


Job description


Pleaseread over before applying.
We areonboardingindependentcustomer servicecontractorsto support customer careprograms fornationally recognized brands.
Thisopportunity isbest suited for individuals who canwork independently, followstructured processes, andmeet performance expectations withoutconstantsupervision.
What the WorkInvolves
  • Handling inboundand outbound customer service interactions
  • Resolvingcustomer inquiries professionally and efficiently
  • Accuratelydocumenting call details and outcomes
  • Meetingattendance, quality, and performance benchmarks
Important Details (Upfront & Transparent)
  • This isanindependentcontractor opportunity, notanemployee role.
  • Certificationand registration requirements apply
  • Contractors areresponsible for managing their schedule and performance

Requirements
BasicRequirements
  • High schooldiploma or GED
  • Strongcommunication and typing skills
  • Comfortnavigating multiple systems simultaneously
  • Dedicated homeworkspace with stable wired internet
  • Windows 11 PC (8GB RAM minimum; 16 GB preferred)
  • USB headset andwired internet (Not needed to apply but required prior tostart)

Benefits
Position Highlights:
  • 100% Remote - work from your home office
Compensation
  • Contract paytypically ranges$12-$15 per hour,depending on program
  • Performance-based opportunities available onselect programs