Customer Service Associate Jobs in Ketchikan, AK

Description

PeaceHealth is seeking a CNA - Medical for a Full Time, 0.90 FTE, Night position. The salary range for this job opening at PeaceHealth is $24.01 – $36.01. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

*** HIRING BONUS MAY BE AVAILABLE ***

Job Summary

Assists professional nursing personnel in providing quality, compassionate patient care by performing tasks involving direct and indirect patient care, using skills and knowledge in basic nursing assistant procedures and techniques under direction and supervision of a registered nurse.

Details of the Position

• Assists in providing direct patient care as delegated by the Registered Nurse within the scope of the CNA licensure.
• Perform basic technical skills which may include, CPR; taking and recording vital signs; measuring and recording fluid intake/output; applying dressings; recognizing and reporting signs and symptoms of common diseases or conditions; administering treatments as directed by a physician or nurse.
• Assists patient with personal care which may include bathing; mouth and skin care; grooming and dressing; toileting assistance; eating and hydration.
• Provides patients with help walking, exercising, and moving in and out of bed.
• Maintains unit supplies by stocking patient rooms and supply areas to meet patient care needs.
• Documents relevant patient care data.
• May provide clerical support to the unit, doing order entry, chart processing, answering telephones, etc.
• Performs other duties as assigned.

What You Bring

Experience

• Minimum of 1 year Preferred: experience in an acute care facility
• Required: Demonstrated knowledge of and ability to apply age specific principles of growth and development and life stages to meet each patient’s needs

Credentials

• Required: Certified Nurse Assistant - Alaska
• Required: Upon Hire Basic Life Support
• Required: Fingerprinting - State of Alaska

Skills

• Demonstrates a courteous, caring, and understanding attitude towards patients, families, coworkers, visitors, volunteers, peers, and physicians. (Required)
• Must be well organized, flexible and able to function effectively and independently as assigned. (Required)
• Ability to work in a fast-paced environment. (Required)
• Demonstrates creative problem-solving skills. (Required)
• Excellent communication skills (Required)
• Basic computer, clerical, phone etiquette and customer service skills. (Required)

Working Conditions

Lifting

• Patient handling no greater than 35 lbs. without the use of assistive equipment and/or devices (NIOSH).
• Fine motor skills to be able to grasp and control medical equipment and perform precise procedures.
• Push/Pull: Frequently up to 45 lbs. force (i.e., WOW, medical carts).
• Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS Physicians and AHA) Frequency should be seldom or occasionally.
• Ability to move around area with frequent sitting.
• Bending/ stooping/ squatting/ reaching/ kneeling frequently.
• Lifting (non-patient) up to 20 lbs. occasionally and 5 lbs. frequently.

Environmental Conditions

• Exposure to biohazard, body fluids and airborne particles.
• Must be able to complete tasks in a noisy environment.

Mental/Visual

• Vision and hearing required within normal limits (glasses, contacts, hearing aids permitted).
• Ability to communicate and exchange accurate information.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.