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Customer Service Associate Jobs in Ketchikan, AK

First Student, Inc.

School Bus Driver

Ketchikan, AK · On-site

$25.18 - $31.48/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Previous experience as a teacher, CDL driver, social worker, classroom assistant, hospitality worker, or customer service or retail associate. Take the wheel and drive your career forward with First ...

Potawatomi Federal Solutions

Janitor

Ketchikan, AK · On-site

$18.24/hr

Advancia Government Services Hourly Rate: $18.75 +$5.09 H&W **This position is contingent upon ... Contributes to team efforts; exhibits professionalism with customers, fellow associates and others.

PeaceHealth

CNA - Medical

Ketchikan, AK

$24.01 - $36.01/hr

  • Vision

  • Retirement

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Medical

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Vision

  • Retirement

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Long Term Care

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Long Term Care

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Long Term Care

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Long Term Care

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Medical

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Medical

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Medical

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Medical

Ketchikan, AK

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Long Term Care

Ketchikan, AK · On-site

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Long Term Care

Ketchikan, AK

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Medical

Ketchikan, AK

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

PeaceHealth

CNA - Medical

Ketchikan, AK

$24.01 - $36.01/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic computer, clerical, phone etiquette and customer service skills. (Required) Working ... Perform hands on CPR at least 20 mins using 100-125 lbs. of force (National Assoc. of EMS ...

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Showing results 21-40

All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Ketchikan, AK

Customer Service Associate information

See Ketchikan, AK salary details

$9

$18

$29

How much do customer service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer service associate in Ketchikan, AK is $18.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Ketchikan, AK?

The most popular types of Customer Service jobs in Ketchikan, AK are:

What job categories do people searching Customer Service Associate jobs in Ketchikan, AK look for?

The top searched job categories for Customer Service Associate jobs in Ketchikan, AK are:

What cities near Ketchikan, AK are hiring for Customer Service Associate jobs?

Cities near Ketchikan, AK with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Ketchikan, AK as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,906 per year, or $18.2 per hour.

School Bus Driver

First Student, Inc.

Ketchikan, AK • On-site

$25.18 - $31.48/hr

Part-time

Medical, Dental, Vision, Life, Retirement

Re-posted 27 days ago

First Student rating

6.4

Company rating: 6.4 out of 10

Based on 317 frontline employees who took The Breakroom Quiz

40th of 77 rated education support services

Job description

Now Hiring Part Time School Bus Drivers - Ketchikan, AK
Join us for walk-in-interviews! Every Tuesday 11am- 2pm!
Sign-On Bonus: $1,000 (expires 08/31/2026)
As a Part Time School Bus Driver, you will play a vital role in your community and the lives of students. You will start students' days with morning pickup before school and transport them safely back home in the afternoon. Additional hours for field trips and special event transportation may be available.
No experience is necessary to become a school bus driver! We are here to help you succeed with expert training and guidance to help you become a safe and professional First Student school bus driver.
School Bus Driver benefits:
  • Pay Details: Dependent on experience and qualifications.
  • Hourly Rate: $25.18 - $31.48 per hour.
  • Commercial Learner's Permit (CLP) and Commercial Driver's License (CDL) training provided!
  • Medical, Dental, Vision, & Life insurance or coverage options.
  • 401(k) Retirement Plan with company match.
  • Part-time, flexible schedule: Split shifts (AM/PM routes), weekdays only; No nights, weekends, holidays, or summers required.
  • Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
  • Employee Assistance Program (EAP): Counseling and support services for personal and work-related issues.
  • Community Impact: Be a trusted figure for students and families.
  • Employee Discount Program: Discounts on various products and services.
  • Guaranteed Minimum Hours: Get paid for 4 hours per day at minimum.
  • Child Ride-Along Program: Perfect for working parents.

Your day as a School Bus Driver will include:
  • Safely transport students to and from school and activities.
  • Supervise boarding and unloading at stops; assist students with seatbelts and mobility aids.
  • Maintain order on the bus to prevent distractions.
  • Conduct pre-trip and post-trip inspections (brakes, lights, tires, emergency exits).
  • Report mechanical issues promptly and keep the bus clean and sanitary.
  • Obey all traffic laws and company safety standards.
  • Communicate with parents, school staff, and dispatch about student behavior or delays.
  • Demonstrate leadership and customer service skills.

School Bus Driver Jobs are Perfect For:
  • Retirees looking for supplemental income.
  • Stay-at-home parents seeking daytime work.
  • Veterans transitioning into civilian roles.
  • Anyone seeking a second career or flexible job.
  • People who enjoy working with children.

You might be a good fit as a School Bus Driver if you:
  • Are at least 21 years old.
  • Have a valid driver's license for at least 3 years.
  • Are looking for a part-time schedule and summers off.
  • Enjoy working with students.

Note: This position is subject to DOT drug testing as a safety-sensitive employee. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.
Great School Bus Drivers often bring skills such as:
  • Valid Class B License.
  • History driving with ride share companies or taxi services.
  • Previous experience as a teacher, CDL driver, social worker, classroom assistant, hospitality worker, or customer service or retail associate.

Take the wheel and drive your career forward with First Student! Make an impact in your community while enjoying flexible schedules, great pay, and unmatched support.
*Sign-on bonus conditions apply. See location for details. Bonus offer is effective 06/15/2026 - -8/31/2026
First for a reason:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.
In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia's Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.

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