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Customer Service Associate Jobs in Homer, AK (NOW HIRING)

Care Mgt Associate

Homer, AK · On-site

$18.50 - $35.29/hr

The Care Management Associate position duties include (not all encompassing): -Responsible for ... Required Qualifications * 2 years of experience in either customer service, telemarketing and/or ...

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Cashier

Homer, AK · On-site

$12.25 - $16.75/hr

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and ...

Deli Manager-Seward

Seward, AK · On-site

$16.50 - $22.25/hr

Ensures customer service and product quality, freshness, safety and selection. Key Responsibilities ... Reports associate complaints to the Store Director and assists with resolution. * Maintains ...

Deli Manager-Seward

Seward, AK · On-site

$16.50 - $22.25/hr

Ensures customer service and product quality, freshness, safety and selection. Key Responsibilities ... Reports associate complaints to the Store Director and assists with resolution. * Maintains ...

Deli Manager-Seward

Seward, AK · On-site

$16.50 - $22.25/hr

Ensures customer service and product quality, freshness, safety and selection. Key Responsibilities ... Reports associate complaints to the Store Director and assists with resolution. * Maintains ...

Fresh Cut Produce Clerk

Seward, AK · On-site

$15.25 - $18.25/hr

You'll also assist with inventory management, restocking, and customer service. This role is active ... Willingness to support fellow associates and contribute to a positive store culture. Why you will ...

Starbucks Barista

Homer, AK · On-site

$17.25/hr

... service is what drives customers to our Starbucks. As a Barista, you get to ensure they java nice ... Helping customers and fellow associates gives you energy. * You take pride in the work you do ...

Starbucks Barista

Seward, AK · On-site

$14.25 - $17.50/hr

... service is what drives customers to our Starbucks. As a Barista, you get to ensure they java nice ... Helping customers and fellow associates gives you energy. * You take pride in the work you do ...

Deli Clerk

Seward, AK

$14.25 - $17.50/hr

You are someone who prides themselves on exceptional customer service and their knowledge of deli ... associates gives you energy · Smiling and making others smile is your favorite · You are eager ...

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Customer Service Associate information

See Homer, AK salary details

$9

$17

$28

How much do customer service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service associate in Homer, AK is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $20.00 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.

What are the most commonly searched types of Customer Service jobs in Homer, AK?

The most popular types of Customer Service jobs in Homer, AK are:

What job categories do people searching Customer Service Associate jobs in Homer, AK look for?

The top searched job categories for Customer Service Associate jobs in Homer, AK are:

What cities near Homer, AK are hiring for Customer Service Associate jobs?

Cities near Homer, AK with the most Customer Service Associate job openings:

Infographic showing various Customer Service Associate job openings in Homer, AK as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $37,062 per year, or $17.8 per hour.

Customer Service Representative Seward Essential One

Shoreside Petroleum

Seward, AK • On-site

$16.25 - $22/hr

Full-time

Posted 27 days ago


Key responsibilities

  • Provides courteous and efficient customer service, including working closely with food, stocking shelves, maintaining store appearance, and selling tobacco products while following all laws.

  • Operates cash register and credit card machine, ensuring cash accountability at the end of each shift.

  • Performs general duties such as dispensing propane, ordering and restocking products, cleaning, and maintaining the facility.


Job description

Job Description
POSITION SUMMARY
Responsible for providing excellent professional customer service at all times while ensuring a clean, well-stocked store that will meet or exceed company expectations.
ESSENTIAL JOB FUNCTIONS:
(Responsibilities, Accountabilities, and Competencies; May not include all duties of this job)
A. JOB DUTIES
CUSTOMER SERVICE: Provides courteous and efficient customer service, works closely with food, stocks shelves, maintains interior and exterior store appearance, and sells tobacco products while ensuring all laws regarding such sale are followed.
CASH MANAGEMENT: Operates cash register and credit card machine and is responsible for cash accountability at end of shift.
PERFORMS OTHER RELATED DUTIES AS REQUIRED: Performs a variety of general duties, dispensing of propane, ordering, restocking products, cleaning and maintaining the facility, and other routine functions.
DRESS CODE: Employees will be given a company uniform to wear while on duty. Employees may wear black or blue jeans or khakis. Clothing must be kept in a clean and neat manner. Employees are expected to maintain good personal hygiene and a professional appearance.
B. IDENTIFIED COMPETENCIES
1. Team Player
2. Is flexible and adaptable.
3. Learns a lot quickly and gets it right.
4. Results oriented.
5. Problem-solving and critical and creative thinking.
6. Communicates appropriately
C. CORE VALUES
• Honest
• Respectful
• Responsible
• Dependable
• Positive Attitude
• Cooperative
D. ESSENTIAL JOB QUALIFICATIONS: (Any equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)
Education: High School diploma or GED is required.
Experience: Six months work experience which included previous money handling, credit card and cash register responsibilities is required preferably in a retail and/or gas station environment.
Licensure/Certification: Must possess an Alaska State Food Worker's Card.
Other Qualifications: Must be 19 years old in order to sell tobacco products. Incumbent must provide excellent customer service with respect, courtesy and efficiency and must be able to work cooperatively with others and possess the ability to make decisions according to pre-defined guidelines.
Attendance: Regular attendance is a requirement of this position. This position could require over time.
English Language: Must be able to read, write, and speak English.
Shoreside Petroleum is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin or protected veteran status and will not be discriminated against on the basis of a disability. Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Rescource Department at hr@shoresidepetroleum.com .
Required Job Qualifications
Do you have six months verifiable work experience ? Do you have experience using a cash register and handling money?