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Customer Service Associate Jobs in Utah (NOW HIRING)

Customer Service Associate

Springville, UT · On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • PTO

The Customer Service Associate supports order flow, inventory visibility, documentation accuracy, and cross-functional coordination to deliver a consistent and reliable customer experience. What You ...

New

Customer Service Associate

Sandy, UT · On-site

$13 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides timely, courteous and knowledgeable service to customers * Engages customers, providing ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...

Customer Service Associate

Sandy, UT

$13 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides timely, courteous and knowledgeable service to customers * Engages customers, providing ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new employees which comes as your end bonus. Commitment Seasonal, Full Time September 1st, ...

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new employees which comes as your end bonus. Commitment Seasonal, Full Time September 1st, ...

Customer Service Associate

Sandy, UT · On-site

$13 - $17.10/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provides timely, courteous and knowledgeable service to customers * Engages customers, providing ... Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports ...

New

Position Customer Service Associate Wage $16-18/hour + end season bonus ($2/hr hold back for new employees which comes as your end bonus. Commitment Seasonal, Full Time September 1st, ...

customer service associate

Myton, UT · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

South Ogden, UT · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

West Jordan, UT · On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

West Jordan, UT · On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

South Ogden, UT · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Sandy, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Heber, UT

$20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Why You'll Love this Guest Experience Associate Job!     Deliver First-Class Service in a ... Experience in sales and customer service * Must be 21 years of age or older * Excellent ...

Customer Service Associate I

Rush Valley, UT · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate

Pleasant Grove, UT · On-site

$13 - $18/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Showing results 41-60

Customer Service Associate information

See Utah salary details

$8

$15

$24

How much do customer service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service associate in Utah is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $17.50 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

What are the most commonly searched types of Customer Service jobs in Utah? The most popular types of Customer Service jobs in Utah are:
What are popular job titles related to Customer Service Associate jobs in Utah? For Customer Service Associate jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Customer Service Associate jobs? Cities in Utah with the most Customer Service Associate job openings:
Infographic showing various Customer Service Associate job openings in Utah as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $32,452 per year, or $15.6 per hour.

Customer Service Associate

Innovative Labs

Springville, UT • On-site

$13.50 - $18.50/hr

Full-time

Medical, Dental, Vision, PTO

Posted yesterday

New


Job description

Description

About Innovative Labs 

We are a leading maker of liquid dietary supplements, known for our innovation, strong R&D, and focus on quality. With our in-house team, we create custom liquid products for top wellness, nutraceutical, and food brands. At Innovative Labs, we believe in teamwork and creativity. 


For over 15 years, we've helped brands bring new ideas to life with high-quality liquids, gels, purees, pastes, oils, and emulsions. Our modern facilities and dedicated team work together to make products that matter.


Here, you'll grow, learn, and be part of a team that's always improving and moving forward.


Why You'll Love Working Here

  • Your Work Matters: Support the Brands People Use Every Day  
  • Collaborate & Create: Join a team that values fresh ideas, open communication, and teamwork
  • Grow Your Career: We encourage curiosity, learning, and stepping up to new challenges
  • Supportive Culture: Thrive in a workplace that values your contributions and well-being

About the Job

The Customer Service Associate provides customer-facing operational support for Manufacturing, Operations, and Logistics functions at Innovative Labs. This role serves as a key liaison between customers and internal teams to ensure accurate order management, clear communication, and timely execution. The Customer Service Associate supports order flow, inventory visibility, documentation accuracy, and cross-functional coordination to deliver a consistent and reliable customer experience. 


What You'll Do

  • Provide customer facing support for Operations & Logistics
  • Schedule regular calls with customer operations to review Open Orders, Inventory, Scheduling updates & completed production figures
  • Manage incoming PO's
  • Prepare and send weekly Open Order Report (OOR) to customers
  • Prepare and send regular Open Inventory Reports
  • Track Due Dates of PO's and provide updates Account Managers
  • Send COA's and any other shipment documents to the customer

Perform as the keeper of Art and catalyst for Specs

  • Manage artwork according to Label SOP; ensure updated revisions are appropriately proofed, communicated to Purchasing and updated in Specs
  • Connect new art with obsoletion of old by communicating internally and with customer to plan finishing or disposing and charged
  • Work with the Quality and Documentation Control team to create and manage customer specifications
  • Fill out and submit required Change Forms and Deviations

Clear and persistent internal communication with all functional teams

  • Liaise with Scheduling, Production & Shipping to receive & communicate timely updates
  • Manage any CAPA with Quality and customer and ensure timely completion
  • Contribute to the team by helping achieve overall goals and providing customer service coverage when needed

What Makes You a Great Fit

  • Knowledge of Microsoft Outlook, Word, Excel. Knowledge of ERP systems
  • Good communication skills
  • Attentive to details
  • Ability to work as a team
  • 2-4+ years' experience in Customer Service or Account Management roles
  • Associates degree desired

The Perks of Joining Our Team

  • Comprehensive health, dental, and vision coverage-plus a few weeks of paid parental leave when it matters most
  • Paid time off and holidays to help you unwind and recharge
  • Real opportunities to grow your skills and make an impact as we evolve
  • A collaborative team that's adaptable, supportive, and driven to succeed together

Ready to innovate with us? 

Apply now and let's build the future together!