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Customer Service Assistant Jobs in Trinity, NC (NOW HIRING)

Innospec Inc.

Customer Service Representative

Salisbury, NC · On-site

$14.25 - $19.50/hr

The Customer Service Representative provides responsive end‑to‑end support for customer ... Liaise with the technical team to ensure chemical compatibility and assist with customer technical ...

ZIEHL-ABEGG

Customer Service Technician

Winston Salem, NC · On-site

$16 - $21.50/hr

Maintain 5S standards in the service area. * Assist in responding to customer complaints and support internal teams/external as needed. * Perform other duties as assigned. Job Requirements:

dbi

Customer Service Representative

Winston Salem, NC

$14.75 - $20/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... * Assist with all sales promotions and visual updates. * Other duties as assigned. Physical ...

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Customer Service Assistant information

See Trinity, NC salary details

$10

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How much do customer service assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service assistant in Trinity, NC is $17.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $20.05 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Trinity, NC?

The most popular types of Customer Service jobs in Trinity, NC are:

What job categories do people searching Customer Service Assistant jobs in Trinity, NC look for?

The top searched job categories for Customer Service Assistant jobs in Trinity, NC are:

What cities near Trinity, NC are hiring for Customer Service Assistant jobs?

Cities near Trinity, NC with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Trinity, NC as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $36,535 per year, or $17.6 per hour.

Customer Service Representative

Salem Gymnastics & Swim

Winston Salem, NC • On-site

$20/hr

Part-time

PTO

Re-posted 22 days ago

Job description

At Salem Gymnastics & Swim, our Customer Service Representatives are the first friendly faces our families meet—and a key part of creating the welcoming, safe, and upbeat environment we’re known for. This part-time role supports front desk operations, assists families with exceptional care, and helps keep our programs running smoothly. The position reports to the Customer Service Director.

KEY RESPONSIBILITIES

Customer Service & Lobby Support

  • Greet and check in families with warmth and enthusiasm
  • Answer phones and respond to questions with clarity, positivity, and professionalism
  • Maintain a secure and wellorganized front desk environment
  • Offer tours and share helpful program information with new and prospective families
  • Guide families to their classrooms and activity areas
  • Assist with scheduling makeups, processing payments, completing enrollments, and ensuring families get the support they need
  • Provide support to all staff throughout the shift to ensure smooth and safe operations
    • Facility & Operational Support
  • Keep lobby floors clean, dry, and safe for families and athletes
  • Sweep entrance areas as needed and ensure lobby spaces stay tidy and inviting
  • Maintain bathroom supplies and cleanliness throughout the shift
  • Document any unresolved customer concerns and share daily updates with leadership
  • Complete endofday reports and prepare class rolls as assigned
  • Assist with additional administrative or program tasks to support overall facility operations
    • REQUIREMENTS
  • Friendly, outgoing, and professional personality that aligns with our supportive, familycentered atmosphere
  • Strong customer service and communication skills
  • Comfortable interacting with children, parents, and visitors from all backgrounds
  • Observant, confident, and mindful of safety and security
  • Ability to multitask and adapt in a fastpaced environment
  • Comfortable using computers and eager to learn our systems
  • Receptive to feedback; able to take direction and work independently
  • High school diploma required
  • Previous customer service experience preferred
    • Schedule

    Monday–Thursday evenings and Saturdays (20-25 hours per week)

    Benefits:
  • Paid time off and paid Holidays.
  • Free childcare while working, dependent upon availability
  • Tuition credits toward lessons for your children or grandchildren at Salem

Apply