ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Georgetown, ON

HollyFrontier

Customer Service Specialist

Mississauga, ON · Hybrid

CA$60K - CA$65K/yr

The Customer Service role is progressive in nature where new employees will start learning more ... assist with the recruitment process * This job posting is to fill an existing vacancy within our ...

IMP Group

Supervisor Customer Service

Toronto, ON

Monitor lounge appearance, ramp safety protocols, and facility readiness. * Assist in preparing reports on customer feedback, service performance, and billing metrics. * Support the Base Manager with ...

U-Haul

Customer Service Representative

Hamilton, ON · On-site

CA$17.60 - CA$18.50/hr

I provided excellent customer service by ensuring every installation was completed safely ... Follow company policies, safety regulations, and manufacturer specifications. * Assist with ...

U-Haul

Customer Service Representative

Guelph, ON · On-site

CA$17.60 - CA$18.50/hr

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

FCT

Customer Service Representative

Oakville, ON · Hybrid

As a Customer Service Representative, you will be responsible for inbound and outbound calls. You ... Organize rush requests. * Assist with preparation of document packages and reporting. * Meet and ...

HF Sinclair

Customer Service Specialist

Mississauga, ON · Hybrid

CA$60K - CA$65K/yr

The Customer Service role is progressive in nature where new employees will start learning more ... assist with the recruitment process * This job posting is to fill an existing vacancy within our ...

U-Haul

Customer Service Representative

Toronto, ON

CA$17.60 - CA$18.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Burlington, ON

CA$17.60 - CA$18.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Univar Solutions

Customer Service Specialist

Guelph, ON · Hybrid

CA$60K - CA$75K/yr

Reporting to the Assistant Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders from beginning to end, providing ...

previous pagenext page

Showing results 21-40

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Georgetown, ON

Customer Service Assistant information

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Georgetown, ON? The most popular types of Customer Service jobs in Georgetown, ON are:
What are popular job titles related to Customer Service Assistant jobs in Georgetown, ON? For Customer Service Assistant jobs in Georgetown, ON, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Georgetown, ON look for? The top searched job categories for Customer Service Assistant jobs in Georgetown, ON are:
What cities near Georgetown, ON are hiring for Customer Service Assistant jobs? Cities near Georgetown, ON with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Georgetown, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Customer Service Agent

Beneva

Mississauga, ON • Hybrid

CA$53K - CA$66K/yr

Full-time

Posted 28 days ago

Job description

Official Internal Job Title:

Customer Service Agent

Status:

Temporary (Fixed Term)

Job Description:

SUMMARY

Reporting to the Assistant Director - Client Services, this 6 month temporary position will support clients in the follow-up of current files and actively participates in the smooth running of operations with a view to making contractual amendments as soon as possible.

Vacancy: 1 Temporary

Salary Range:$53,590-$66987 This represents the expected hiring range and may not represent the full pay range for the position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

Responsibilities:

  • Receive customer inquiries (by phone or email), analyze the nature of requests and provide appropriate information

  • Communicate with internal stakeholders (claims analysts, contract administration advisor) to find optimal solutions to the issues raised

  • Analyze and approve/deny requests for extensions of deadlines, reimbursement of expenses or other exceptions in accordance with established standards

  • Follow up on incomplete files with clients and advisors

  • Suggest new work methods to improve the efficiency of operations (productivity, quality and service times) as well as the customer experience

  • Actively participate in the smooth running of operations to meet service deadlines

Qualifications:

  • Diploma/Certificate in administration or other related discipline

  • 2 to 3 years of relevant experience in customer service

  • LOMA 280, LOMA 290 and LOMA 301 or ALMI title (an asset)

  • Bilingualism (English and French) an asset

  • Knowledge of life, universal life and accident and sickness insurance products (an asset)

Skills:

  • Communication skills, high customer focus

  • Strong teamwork and problem-solving skills

  • Versatility, organizational skills, initiative and analytical thinking

  • Speed of execution and ability to manage multiple priorities

#LI-Hybrid

#LI-ENG

Beneva is an equal opportunity employer, so we encourage all Women, persons with disabilities, Indigenous people as well as visible and ethnic minorities to apply.

Purpose : True to its purpose, Beneva places people at the heart of its actions and contributes to the well-being of the community. It accompanies its clients in all stages of their lives, both for their insurance and for their financial services.

Follow us on Instagram !

@beneva.ca

Apply