ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Calgary, AB (NOW HIRING)

Bmo

Client Service Assistant

Calgary, AB · On-site

CA$33K - CA$50K/yr

Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and ... our customers' assets, maintain their privacy, act in their best interests, and ensure an ...

New

U-Haul

Customer Service Representative

Calgary, AB

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Calgary, AB

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

U-Haul

Customer Service Representative

Calgary, AB

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

U-Haul

Customer Service Representative

Calgary, AB

Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services.

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Calgary, AB

Customer Service Assistant information

See Calgary, AB salary details

$9

$17

$27

How much do customer service assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer service assistant in Calgary, AB is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.95 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Calgary, AB?

The most popular types of Customer Service jobs in Calgary, AB are:

What are popular job titles related to Customer Service Assistant jobs in Calgary, AB?

For Customer Service Assistant jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Calgary, AB look for?

The top searched job categories for Customer Service Assistant jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Customer Service Assistant jobs?

Cities near Calgary, AB with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,380 per year, or $18 per hour.

Customer Care and Marketing Service Assistant

Calgary, AB • On-site

Jeff Cooke Insurance Agency
See more jobs at Jeff Cooke Insurance Agencyexternal

Full-time

Medical, Dental, PTO

Re-posted 16 days ago

Job description

Customer Care and Marketing Service Assistant
Reception, administration, client outreach/calling, and handling our In Book Client Outreach Program Administration.  

* In Office Work from both our current and new office location in Mission (2424 4 St SW, Unit 800, Calgary, AB, T2S 2T4).
** This is a full time, permanent, long-term career opportunity. Candidate's work status must be Permanent Resident or Canadian Citizen.
Jeff Cooke Insurance requires a Customer service pro with sales skills and lots of energy to handle reception, administration and client outreach contacts and run our "front of house".
Are you the very best in Customer Service?
Do you make clients feel like a welcomed guest?
Do you have high energy levels and like to make things happen?
Are you looking for an opportunity with a well defined career path?
if so, then we are looking for you!
Benefits and Compensation:
Extended Healthcare, Dental and Prescription Drug Coverage, Paid Underground Parking, Paid Vacation, and Group RRSP.
Base salary $51,000.00 and up to $950.00 per month bonus potential.
Qualifications

  • 2 years or more of exceptional customer service experience
  • Experience as a restaurant server or in retails sales is preferred
  • Ready to study for and obtain the General level 1 Insurance License
  • Be extremely coach-able, a quick learner and love ongoing training
  • Exceptional at multi-tasking 
Current Office: Vista Heights Professional Centre: 1933 18 Ave NE, Suite 201, Calgary, AB, T2E 7T8.
New Location as of August 24: 2424 4 St SW, Unit 800, Calgary, AB, T2S 2T4.