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Full Time Customer Service Representative Teleperformance Jobs in Calgary, AB

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Customer Service Representative

Calgary, AB · On-site

CA$800 - CA$1.5K/wk

Superior Health is hiring for full-time and part-time positions! We educate homeowners and small ... Record customer information within our customer service database * Engage with clients in a ...

Be Seen First

Customer Service Representative

Calgary, AB · On-site

CA$800 - CA$1.5K/wk

Superior Health is hiring for full-time and part-time positions! We educate homeowners and small ... Record customer information within our customer service database * Engage with clients in a ...

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Full Time Customer Service Representative Teleperformance information

What is the difference between Full Time Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectFull Time Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require specific product knowledge
Work EnvironmentCall centers, remote or on-siteCall centers, remote, or in-office settings
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support roles across industries
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product/service information

Both roles involve assisting customers, but Full Time Customer Service Representatives at Teleperformance typically work in call centers with structured training, focusing on order processing and troubleshooting. Customer Support Specialists may work across different companies and often require specific product knowledge, with a broader scope of support tasks.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Calgary, AB? The most popular types of Customer Service Representative Teleperformance jobs in Calgary, AB are:
What are popular job titles related to Full Time Customer Service Representative Teleperformance jobs in Calgary, AB? For Full Time Customer Service Representative Teleperformance jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative Teleperformance jobs in Calgary, AB look for? The top searched job categories for Full Time Customer Service Representative Teleperformance jobs in Calgary, AB are:
Infographic showing various Full Time Customer Service Representative Teleperformance job openings in Calgary, AB as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Customer Service Representative

TAPP Workforce Solutions Inc.

Calgary, AB

$18 - $20/hr

Full-time

Posted 18 days ago


Job description

Customer Service Representative — Flex Shift
Location: Calgary, AB — Quarry Park
Schedule: Full-time, flex shift based on peak demand (Evenings and weekends required as needed)
8AM to 11PM MST and the same for the weekend
It will be 4 x 10s shift or 5 x 8s shift (shift time/schedule will be subject to change on a weekly basis).
Work Model: On-site / Hybrid
Reports to: Manager, Project Strategy & Enablement
About the Role
Our client is seeking a Customer Service Representative (CSR) to support their Gas Meter Exchange program. This role focuses on handling inbound and outbound calls related to reschedules, relights, and after-hours customer communication, ensuring continuity of service and adherence to client SLAs.
Key Responsibilities
  • Answer inbound calls during evening and weekend coverage windows
  • Make outbound calls for:
    • Appointment confirmations and reschedules
    • Relight coordination and follow-up
  • Support relight dispatch by:
    • Following defined escalation and coverage procedures
    • Identifying the appropriate technician or next step
  • Monitor and return voicemail callbacks promptly
  • Accurately document call outcomes and updates in internal systems
  • Provide clear handoffs to the daytime team
Qualifications
  • Availability and flexibility to work shifts between the hours of 08:000AM to 11:00PM (MST)
  • Strong phone presence and customer service skills
  • Ability to remain calm and professional in time-sensitive situations
  • Comfort following structured processes and escalation paths
  • Prior call centre, dispatch, or customer operations experience preferred
  • Utility or emergency-response experience is an asset
What Success Looks Like
  • Calls and relights are handled within SLA targets
  • Minimal missed or delayed callbacks during after-hours coverage
  • Accurate documentation and clean handoffs
  • Reduced escalation volume related to coverage gaps
Compensation
  • Hourly wage: $18–$20/hour, depending on experience
If you enjoy helping people, staying organized, and making a real impact, this could be the perfect fit for you!
  • Want to join the Team? Please apply on this job posting
  • +1 647 5605726
  • Janine.LeRoux@tappwfs.com
About TAPP Workforce Solutions Inc.

At TAPP Workforce Solutions Inc., we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.
We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.
Your success is our priority. Let's find your next opportunity together.