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Customer Service Assistant Jobs in Vermont (NOW HIRING)

Atlas Gunworks

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Customer Service Rep

Essex Junction, VT · On-site

$26 - $30/hr

Customer Service Representative Company: Perfect Zero Location: Essex Junction, Vermont About ... Respond to customer inquiries via phone and email in a professional and timely manner * Assist ...

Outdoor Gear Exchange

Online Customer Service

Burlington, VT · On-site

$17 - $22.50/hr

Manage and assist customers with online gift card inquiries and transactions. * Ensure the secure and efficient issuance and redemption of gift cards. * Address Verification and Fraud Prevention:

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Customer Service Assistant information

See Vermont salary details

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How much do customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service assistant in Vermont is $21.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.28 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Vermont?

The most popular types of Customer Service jobs in Vermont are:

What are popular job titles related to Customer Service Assistant jobs in Vermont?

For Customer Service Assistant jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Vermont look for?

The top searched job categories for Customer Service Assistant jobs in Vermont are:

What cities in Vermont are hiring for Customer Service Assistant jobs?

Cities in Vermont with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,286 per year, or $21.3 per hour.

Assistant Customer Service Manager

Northeast Grocery

Colchester, VT • On-site

$18 - $25.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Pay Range: $18.00- $25.50
SUMMARY
To be the advocate for our guests and consistently meet our guests' expectations by providing a friendly, helpful, easy, and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for supervising the Guest Service area.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.Responsible to greet, make eye contact and 'Thank' each guest that you service.Responsible for delivering a friendly, helpful, easy, and safe shopping experience, that meets our guests' expectations.Responsible for projecting oneself in a professional manner in accordance with our dress code and personal grooming policy. Responsible for working in a safe manner and for maintaining a neat and clean work area at all times in accordance with our policies and procedures. Responsible for the supervision of the Guest Service area. Responsible for the maintenance of all cash controls related to sales, currency, miscellaneous sales, and miscellaneous income.Responsible for the accurate processing and reporting on daily/weekly cash and sales activities.Responsible for scheduling, training and coaching Guest Service teammates in order to ensure that we are delivering an exceptional shopping experience to our guests.Maintain cashier control reports and office security in accordance with all company policies and procedures (LISA - Look InSide Always / BOB - Bottom of Basket) . Count and record all monies from cashiers according to company policies and procedures, record and process bank deposits. Responsible for ensuring that the Guest Service area and related items are properly secured while working and at the end of each shift.Responsible for communicating new policies or promotional programs to our guests. Responsible for performing other related duties as assigned by management and adhering to all company policies and procedures.
MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Strong communication skills. Exceptional customer service skills. Strong organizational skills and ability to multi-task. Strong supervisory skills Must be reliable. Must show a high level of integrity and professionalism. Ability to read and write at the 8th grade level. Basic Math skills
EDUCATION AND EXPERIENCE
High School Diploma or equivalent. 1-3 years related experience
PHYSICAL REQUIREMENTS
EQUIPMENT USED
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

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