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Customer Service Assistant Remote Jobs in Maple Ridge, BC

Wing Assistant

GTM Sales

Vancouver, BC · Remote

Educate prospects who may not have considered remote assistants, virtual assistants, offshore ... services organizations. * Familiarity with CRM and sales engagement tools such as HubSpot ...

Binary Stream

Customer Support Manager

Burnaby, BC · Remote

Reporting to the VP, Technology & Services, the Customer Support Manager leads a global support ... Understanding of networking fundamentals and remote access technologies (e.g., TCP/IP, Remote ...

AO Globe Life

Be Seen First

Remote Client Benefits Advisor

Chilliwack, BC · Remote

CA$100K - CA$250K/yr

Build long-term relationships through exceptional customer service. * Manage appointments using ... What We Offer ✔ Fully remote work environment ✔ Warm leads provided--no prospecting required ...

Intiveo

Customer Success Manager (Remote)

Vancouver, BC · Remote

CA$100K - CA$120K/yr

Post-CSR, either book a demo for Forms, Referral Management, Social Reviews, or VOIP, or secure a testimonial or Google review. * Deliver Intiveo Advocates. Drive advocates for referrals ...

HMG Careers

Remote Sales Specialist

Chilliwack, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Langley, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Langley, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Surrey, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Vancouver, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

North Vancouver, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Abbotsford, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Surrey, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Richmond, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Abbotsford, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Burnaby, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Sales Specialist

Delta, BC · Remote

CA$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsCustomer Service JobsCustomer Service Assistant Remote JobsCustomer Service Assistant Remote Jobs in Maple Ridge, BC

Customer Service Assistant Remote information

What are the key skills and qualifications needed to thrive as a Customer Service Assistant (Remote), and why are they important?

To thrive as a Customer Service Assistant (Remote), you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic office tools is typically required. Patience, empathy, and time management are essential soft skills that help you connect with customers and manage multiple inquiries effectively. These competencies ensure efficient resolution of customer issues, promote satisfaction, and support seamless remote operations.

What is the difference between Customer Service Assistant Remote vs Customer Support Representative?

AspectCustomer Service Assistant RemoteCustomer Support Representative
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentRemote, home-based settingRemote or office-based, depending on company
Industry UsageCustomer service across various industriesCustomer support mainly in tech, retail, or service sectors
Common Search IntentJob opportunities, remote customer service rolesCustomer support jobs, technical support roles

Customer Service Assistant Remote and Customer Support Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, Customer Support Representatives may handle more technical or specialized support, while Customer Service Assistants focus on general customer inquiries. Both roles are vital in customer service industries and frequently searched by job seekers seeking remote opportunities.

What does a remote Customer Service Assistant do?

A remote Customer Service Assistant helps customers by answering questions, resolving issues, and providing information about products or services—all from a location outside of a traditional office, usually from home. They typically communicate with customers via phone, email, live chat, or social media. Their main goal is to ensure customer satisfaction by providing prompt and effective assistance. Remote roles require strong communication skills, self-motivation, and proficiency with digital tools. Companies often provide training and support to help remote assistants succeed in their roles.

How does a remote Customer Service Assistant stay connected and collaborate effectively with the rest of the team?

As a remote Customer Service Assistant, staying connected with your team is essential for both productivity and morale. Most companies utilize a combination of communication tools such as Slack, Microsoft Teams, or Zoom for regular check-ins, team meetings, and instant messaging. You'll likely participate in daily or weekly virtual meetings to discuss updates, share challenges, and coordinate customer support efforts. Strong written and verbal communication skills are important, as is the ability to proactively seek help or clarification when needed. Being comfortable with digital collaboration tools will help you succeed and stay engaged with your team.
What are popular job titles related to Customer Service Assistant Remote jobs in Maple Ridge, BC? For Customer Service Assistant Remote jobs in Maple Ridge, BC, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant Remote jobs in Maple Ridge, BC look for? The top searched job categories for Customer Service Assistant Remote jobs in Maple Ridge, BC are:
What cities near Maple Ridge, BC are hiring for Customer Service Assistant Remote jobs? Cities near Maple Ridge, BC with the most Customer Service Assistant Remote job openings:
Customer Service Assistant Remote jobs near you
Infographic showing various Customer Service Assistant Remote job openings in Maple Ridge, BC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Client Support Representative - REMOTE

Dynacare

Vancouver, BC • Remote

CA$19.35/hr

Full-time

Posted 9 days ago

Job description

Job Title: Client Support Representative (REMOTE)
Are YOU our next Client Support Representative?
The Client Support Representative is responsible for coordinating and expediting the collection of VIP medical reports by liaising with healthcare providers, insurance carriers, and customers. This role ensures that orders are complete, compliant, and processed in a timely manner. It emphasizes proactive follow-up, accurate documentation, high-quality customer support, and ownership of inquiries and issues to meet service level and turnaround time targets.
Experience with Outbound calling is a MUST

Status: Full-time Permanent (37.5 hours per week)
Vacancy Type:Existing
Shift: Monday through Friday 9-5 PST / 10-6 MST / 11-7 CST
Discipline:Insurance Services
Work Style: 100 % Remote
Start Date:As soon as possible
Deadline for Internal Applications-Sunday June 21, 2026, at 5 PM EST
Bilingualism is an asset

Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access to a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

  • Assist healthcare providers to ensure orders are completed accurately and processed promptly.

  • Support healthcare providers and insurance customers with special requirements, including authorizations, physician fees, and report delivery.
  • Maintain high quality customer interactions by asking effective questions, securing provider cooperation, professionally advocating for timely completion.
  • Respond to inbound calls, emails, and priority messages from insurance carriers, healthcare providers, customers, and advisors.
  • Review and validate orders to ensure all required documentation, authorizations, and payment details are complete for timely report production.
  • Conduct follow-up communications to obtain updates, identify delays, and engage with records release personnel to expedite report delivery.
  • Accurately document all customer, facility, and call details, including contact names and outcomes.
  • Adhere to Standard Operating Procedures (SOPs) to ensure compliance with insurance carriers, healthcare providers, and physicians.
  • Additional duties as assigned
What YOU bring to the role:
  • Secondary School Diploma
  • Bilingual (French/English) for QC is mandatory, it is an asset for the rest of Canada
  • Minimum 1 year of customer service experience in a contact centre or industry experience
  • Demonstrates strong urgency, multitasking, and prioritization skills in fast-paced environments
  • Customer-focused problem solver with strong verbal and written communication abilities
  • Highly organized, detail-oriented, and able to deliver accurate, timely results in team settings
  • Results-driven and resourceful, with strong research and information-gathering skills
  • Proficient in MS Office and data entry, with solid phone etiquette and adaptability to new systems
  • Medical terminology - asset

Working Conditions:

  • Remote office environment and sitting for extended periods of time
Pay Range: $19.35
At Dynacare, we may leverage AI powered tools in our recruitment process. AI will never reach out to our candidates directly.
Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a "Top Employer" for many years and there is a reason why. We are a great place to work. At Dynacare, we're proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care - we would like to meet you. We hope you will join us in our journey to become Canada's health and wellness solutions leader.
Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
In accordance with provincial legislation and our AccommodationPolicy a request for accommodation will be accepted as part of the Dynacare hiring process.
Employment Type: Permanent Full-Time (25 hours & over)

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