The Accounts Manager at Optimal Field Services is a key client-facing role focused on maintaining and expanding relationships with our existing customers across Texas's industrial sector. Serving as ...
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The Accounts Manager at Optimal Field Services is a key client-facing role focused on maintaining and expanding relationships with our existing customers across Texas's industrial sector. Serving as ...
Customer Service Manager
Hartford, WI · On-site
The Customer Service Manager oversees the customer service function while managing key client ... Oversee account planning, client engagement, and long-term relationship management. * Resolve ...
Customer Service Manager
Hartford, WI · On-site
The Customer Service Manager oversees the customer service function while managing key client ... Oversee account planning, client engagement, and long-term relationship management. * Resolve ...
CUSTOMER SERVICE MANAGER (ROUTE & ACCOUNT MANAGEMENT
Evans, CO · On-site
$65K - $75K/yr
CUSTOMER SERVICE MANAGER | ROUTE & ACCOUNT MANAGEMENT Salary: $65,000 - $75,000 / year Schedule ... This position serves as the primary point of contact for client accounts, ensuring customer ...
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CUSTOMER SERVICE MANAGER (ROUTE & ACCOUNT MANAGEMENT
Evans, CO · On-site
$65K - $75K/yr
CUSTOMER SERVICE MANAGER | ROUTE & ACCOUNT MANAGEMENT Salary: $65,000 - $75,000 / year Schedule ... This position serves as the primary point of contact for client accounts, ensuring customer ...
Champion our quality standards and support a best-in-class customer experience What You Bring to the Hive * 2+ years of B2B customer service or order management experience * Strong written and verbal ...
Champion our quality standards and support a best-in-class customer experience What You Bring to the Hive * 2+ years of B2B customer service or order management experience * Strong written and verbal ...
DEF Customer Service/AR Specialist
Greenville, SC · On-site
$15 - $19.75/hr
Customer Service & Accounts Receivable Specialist SPATCO Energy Solutions has been an industry ... This position is responsible for managing assigned customer accounts, processing orders, resolving ...
DEF Customer Service/AR Specialist
Greenville, SC · On-site
$15 - $19.75/hr
Customer Service & Accounts Receivable Specialist SPATCO Energy Solutions has been an industry ... This position is responsible for managing assigned customer accounts, processing orders, resolving ...
For accounts without a Program Manager, Customer Service notifies the customer directly. * Escalates all customer issues that may impact customer satisfaction and on time delivery to assigned Program ...
For accounts without a Program Manager, Customer Service notifies the customer directly. * Escalates all customer issues that may impact customer satisfaction and on time delivery to assigned Program ...
Student Accounts Manager
$55K - $75K/yr
We are seeking an Accounts Manager to oversee day-to-day accounts receivable operations, billing processes, and customer account management. This role is responsible for ensuring accurate invoicing ...
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Student Accounts Manager
$55K - $75K/yr
We are seeking an Accounts Manager to oversee day-to-day accounts receivable operations, billing processes, and customer account management. This role is responsible for ensuring accurate invoicing ...
DEF Customer Service/AR Specialist
Greenville, SC · On-site
$16 - $21.25/hr
This position is responsible for managing assigned customer accounts, processing orders, resolving ... Support additional customer service and administrative or accounting functions as needed.
DEF Customer Service/AR Specialist
Greenville, SC · On-site
$16 - $21.25/hr
This position is responsible for managing assigned customer accounts, processing orders, resolving ... Support additional customer service and administrative or accounting functions as needed.
Global Accounts Manager
Northbrook, IL · On-site
Identifies broader trends in customer needs and opportunities across the global footprint of customers and reflects them up to Account management leadership. * Builds high touch relationships, earns ...
Global Accounts Manager
Northbrook, IL · On-site
Identifies broader trends in customer needs and opportunities across the global footprint of customers and reflects them up to Account management leadership. * Builds high touch relationships, earns ...
Account Manager
Seattle, WA · On-site
Snapshot / Role Overview We're looking for a BAS Service Account Manager in the Seattle area to own ... Strong customer service and communication skills. Nice-to-Haves * Prior service sales or account ...
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Account Manager
Seattle, WA · On-site
Snapshot / Role Overview We're looking for a BAS Service Account Manager in the Seattle area to own ... Strong customer service and communication skills. Nice-to-Haves * Prior service sales or account ...
Commercial Account Manager - Landscape Services
Stow, OH · On-site
$90K - $125K/yr
... accounts. This role combines relationship management, account growth, estimating support, field ... Strong relationship-building and customer service skills. * Excellent communication, organization ...
New
Commercial Account Manager - Landscape Services
Stow, OH · On-site
$90K - $125K/yr
... accounts. This role combines relationship management, account growth, estimating support, field ... Strong relationship-building and customer service skills. * Excellent communication, organization ...
New
Strategic Accounts Manager
Westchester, IL · On-site
$77K - $104K/yr
The Manager represents Richie Bros. and maintains contact with accounts at a high executive level ... Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
Strategic Accounts Manager
Westchester, IL · On-site
$77K - $104K/yr
The Manager represents Richie Bros. and maintains contact with accounts at a high executive level ... Responsible for expanding and retaining named accounts while ensuring ongoing customer service.
The Manager represents Richie Bros. and maintains contact with accounts at a high executive level ... Responsible for expanding and retaining named accounts while ensuring ongoing customer service. RB ...
The Manager represents Richie Bros. and maintains contact with accounts at a high executive level ... Responsible for expanding and retaining named accounts while ensuring ongoing customer service. RB ...
The Account Manager has the primary responsibility to provide excellent customer service while handling all orders and any questions, issues or concerns our customers may have. This person will also ...
The Account Manager has the primary responsibility to provide excellent customer service while handling all orders and any questions, issues or concerns our customers may have. This person will also ...
This role is fully remote, allowing you to manage accounts, coordinate services, and provide ... Troubleshoot and resolve customer issues with empathy, offering solutions and alternative options ...
This role is fully remote, allowing you to manage accounts, coordinate services, and provide ... Troubleshoot and resolve customer issues with empathy, offering solutions and alternative options ...
$24/hr
Provides some administrative support for account managers and management. * Writes, types, or edits orders, or enters data accurately into computer, to determine total cost for customer. * Records or ...
$24/hr
Provides some administrative support for account managers and management. * Writes, types, or edits orders, or enters data accurately into computer, to determine total cost for customer. * Records or ...
The Manager represents IAA and maintains contact with accounts at a high executive level, focusing ... Responsible for expanding and retaining named accounts while ensuring ongoing customer service. RB ...
The Manager represents IAA and maintains contact with accounts at a high executive level, focusing ... Responsible for expanding and retaining named accounts while ensuring ongoing customer service. RB ...
National Accounts Manager
Houston, TX · On-site
$92K - $119K/yr
... customer service performance. * Support jobsite level account establishments and shut downs for ... Adept at time management and prioritization , with the ability to coordinate workflows using CRM ...
National Accounts Manager
Houston, TX · On-site
$92K - $119K/yr
... customer service performance. * Support jobsite level account establishments and shut downs for ... Adept at time management and prioritization , with the ability to coordinate workflows using CRM ...
$71K - $92K/yr
... customer service performance. * Support jobsite level account establishments and shut downs for ... Adept at time management and prioritization, with the ability to coordinate workflows using CRM ...
$71K - $92K/yr
... customer service performance. * Support jobsite level account establishments and shut downs for ... Adept at time management and prioritization, with the ability to coordinate workflows using CRM ...
Key Accounts Manager
Glen Mills, PA · On-site
Position SummaryThe Key Accounts Manager is responsible for supporting designated corporate ... Customer Service, Accounting, Operations) to ensure seamless program execution and drive partner ...
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Key Accounts Manager
Glen Mills, PA · On-site
Position SummaryThe Key Accounts Manager is responsible for supporting designated corporate ... Customer Service, Accounting, Operations) to ensure seamless program execution and drive partner ...
Customer Service Accounts Manager information
See salary details
$24.5K - $31.5K
5% of jobs
$31.5K - $38.4K
14% of jobs
$41.1K is the 25th percentile. Wages below this are outliers.
$38.4K - $45.4K
16% of jobs
The median wage is $51.7K / yr.
$45.4K - $52.3K
17% of jobs
$52.3K - $59.3K
12% of jobs
$59.3K - $66.2K
9% of jobs
$67.8K is the 75th percentile. Wages above this are outliers.
$66.2K - $73.2K
11% of jobs
$73.2K - $80.1K
6% of jobs
$80.1K - $87.1K
5% of jobs
$87.1K - $94K
2% of jobs
$94K - $101K
3% of jobs
$24.5K
$58K
$101K
How much do customer service accounts manager jobs pay per year?
As of Sep 13, 2026, the average yearly pay for customer service accounts manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Accounts Manager vs Customer Support Specialist?
| Aspect | Customer Service Accounts Manager | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires experience in account management, customer service, and sometimes a bachelor’s degree | Usually requires customer service training or certifications, with less emphasis on management experience |
| Work Environment | Manages client accounts, coordinates with sales and support teams, often in office settings | Provides direct support to customers via phone, email, or chat, often in call centers or support centers |
| Employer & Industry Usage | Used in industries like SaaS, finance, and B2B services where account retention is key | Common across retail, tech, and service industries for handling customer inquiries and issues |
While both roles focus on customer satisfaction, the Customer Service Accounts Manager oversees client accounts and maintains long-term relationships, whereas the Customer Support Specialist handles day-to-day customer inquiries and technical issues. The manager role involves more strategic planning and account retention, while the specialist role emphasizes direct customer interaction and problem-solving.
What is a customer service accounts manager?
A customer service accounts manager oversees client accounts, ensuring customer satisfaction and resolving issues related to products or services. They often coordinate with sales, support teams, and use customer relationship management (CRM) tools to maintain strong client relationships and meet account goals.
What cities are hiring for Customer Service Accounts Manager jobs?
Cities with the most Customer Service Accounts Manager job openings:
What are popular job titles related to Customer Service Accounts Manager jobs?
For Customer Service Accounts Manager jobs, the most frequently searched job titles are:
Accounts Manager
La Porte, TX
Crest Industries
Full-time
Re-posted 15 days ago
Key responsibilities
Serve as the primary point of contact for assigned client accounts, ensuring consistent communication, trust, and satisfaction.
Proactively manage and grow existing client relationships by understanding their operational needs and aligning Optimal's service offerings.
Attend and represent the company at client functions, industry events, trade shows, and local networking opportunities.
Job description
Come join our team at Optimal!
We know a few things about competing with giants and exceeding expectations.
After years of working in the field, our founders decided to break from tradition and build the company they wanted to work for. They believed in starting a company rooted in trust, its team, and the idea that everyone matters and has a part in getting the job done right.
Quickly building a reputation from the ground up and growing the company along with our list of clients, Optimal is now influencing the industry and the people we serve. We live by the values that make us who we are.
And that is how we deliver the impossible for our clients and team members every day.
Optimal Field Services, a Crest Industries company, is looking to hire an Accounts Manager to work at our La Porte, TX Office. The Accounts Manager at Optimal Field Services is a key client-facing role focused on maintaining and expanding relationships with our existing customers across Texas’s industrial sector. Serving as both a trusted advisor and brand ambassador, this individual plays a vital role in sustaining client satisfaction, generating repeat business, and identifying new sales opportunities—particularly within the context of turnarounds, capital projects, and maintenance services in refineries, petrochemical, and chemical plants. This role involves regular participation in client meetings, industry events, and regional networking engagements to reinforce Optimal’s presence in the market.
Responsibilities
· Serve as the primary point of contact for assigned client accounts, ensuring consistent communication, trust, and satisfaction.
· Proactively manage and grow existing client relationships by understanding their operational needs and aligning Optimal’s service offerings.
· Collaborate with internal operations, estimating, and project teams to ensure client expectations are met throughout the project lifecycle.
· Attend and represent the company at client functions, industry events, trade shows, and local networking opportunities (e.g., golf tournaments, association meetings, and plant-related events).
· Identify upsell or cross-sell opportunities within current accounts and coordinate with the estimating and project teams to deliver proposals.
· Maintain a strong understanding of industry trends, competitor activity, and market dynamics in the industrial services sector.
· Track all client interactions, sales activities, and account updates in CRM or sales tracking systems.
· Work with leadership to develop and execute client retention and satisfaction strategies.
· Support bid preparation by gathering client intelligence and helping shape proposals that reflect client-specific value propositions.
Requirements
· Minimum of 3–5 years of experience in business development, account management, or sales—preferably within the turnaround or industrial services sectors.
· Deep understanding of the industrial contracting landscape, particularly within refineries, petrochemical, and chemical facilities.
· Strong interpersonal and relationship-building skills with the ability to connect across a wide range of stakeholders.
· High level of professionalism and presence when attending events or representing the company publicly.
· Self-starter who thrives in a fast-paced, team-oriented environment.
· Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
· Proficiency in CRM software, Microsoft Office Suite, and sales tracking tools.
Stop relying on contractors who over promise, under deliver, and do not care about your success. Instead, experience the Optimal difference. Build your team with us and know you have experienced craftsmen who have your back and can deliver.
Optimal Field Services is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Optimal Field Services is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request information regarding reasonable accommodation, contact your Human Resource Business Partner.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Part of the CREST INDUSTRIES family of companies.