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Customer Service Accounts Manager Jobs (NOW HIRING)

aan

Customer Accounts Manager

Eastpointe, MI · On-site

$15.50 - $16.25/hr

Customer Accounts Manager The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance. Aaron's Customer Account ...

aan

Customer Accounts Manager

Irondale, AL · On-site

Customer Accounts Manager Aaron's Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for ...

aan

Customer Accounts Manager

Lewiston, ME · On-site

$18 - $19/hr

Customer Accounts Manager The salary range for this role is $18.00 to $19.00 per hour*. This ... Retail/customer service management experience. * High School diploma, GED or equivalent. * High ...

aan

Customer Accounts Manager

Spokane, WA

$20 - $21/hr

Customer Accounts Manager The salary range for this role is $20.00 to $21.00 per hour*. This ... Retail/customer service management experience. * High School diploma, GED or equivalent. * High ...

aan

Customer Accounts Manager

Lewiston, ME · On-site

$18 - $19/hr

Customer Accounts Manager The salary range for this role is $18.00 to $19.00 per hour*. This ... Retail/customer service management experience. * High School diploma, GED or equivalent. * High ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Clarkston, MI · On-site

$16 - $22.85/hr

Ability to manage multiple accounts while meeting productivity and regulatory deadlines ... Delinquency * Mortgage Operations * Customer Service * Loan Servicing * Loss Mitigation

KUKA AG

Customer Service Account Manager

Customer Service Account Manager Company: Swisslog Logistics Inc. Location: Atlanta, US Newport ... Monitor and drive budgeted service revenue targets for assigned accounts, leveraging internal ...

McKesson

Customer Service Account Manager

$75K - $126K/yr

Create long-term, strategic customer relationships with Assigned Accounts focusing on proactive ... Critical Skills * 4+ years of experience in a customer service role/account management. * In-depth ...

Campus Apartments

Accounts Manager

Washington, DC · On-site

Overview Experienced Accounts Manager wanted! The Campus team is filled with passionate and ... Excellent customer service skills * Ability to work in a fast paced environment with accuracy

New

Crest Industries

Accounts Manager

La Porte, TX

The Accounts Manager at Optimal Field Services is a key client-facing role focused on maintaining and expanding relationships with our existing customers across Texas's industrial sector. Serving as ...

RXinsider LTD.

Works with Member Services team to support Account Director(s) and successful implementations of ... Effectively communicates analytical summaries to both internal and external customers. Portfolio of ...

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Customer Service Accounts Manager information

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How much do customer service accounts manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer service accounts manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Accounts Manager vs Customer Support Specialist?

AspectCustomer Service Accounts ManagerCustomer Support Specialist
CredentialsTypically requires experience in account management, customer service, and sometimes a bachelor’s degreeUsually requires customer service training or certifications, with less emphasis on management experience
Work EnvironmentManages client accounts, coordinates with sales and support teams, often in office settingsProvides direct support to customers via phone, email, or chat, often in call centers or support centers
Employer & Industry UsageUsed in industries like SaaS, finance, and B2B services where account retention is keyCommon across retail, tech, and service industries for handling customer inquiries and issues

While both roles focus on customer satisfaction, the Customer Service Accounts Manager oversees client accounts and maintains long-term relationships, whereas the Customer Support Specialist handles day-to-day customer inquiries and technical issues. The manager role involves more strategic planning and account retention, while the specialist role emphasizes direct customer interaction and problem-solving.

What is a customer service accounts manager?

A customer service accounts manager oversees client accounts, ensuring customer satisfaction and resolving issues related to products or services. They often coordinate with sales, support teams, and use customer relationship management (CRM) tools to maintain strong client relationships and meet account goals.

What cities are hiring for Customer Service Accounts Manager jobs?

Cities with the most Customer Service Accounts Manager job openings:

What are popular job titles related to Customer Service Accounts Manager jobs?

For Customer Service Accounts Manager jobs, the most frequently searched job titles are:

Customer Service Accounts Manager jobs near you

Customer Accounts Manager

Eastpointe, MI • On-site

aan
Insurance Services • 1 - 5K employees
Learn more about aanexternal

$15.50 - $16.25/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Customer Accounts Manager

The salary range for this role is $15.50 to $16.25 per hour/annually.* This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Managers drive the success of our stores by leading the customer accounts department with the primary goal of achieving company standards for collections and lease renewals. As a Customer Account Manager, you will strategically influence team performance to help our customers achieve their goals of ownership and assume a wide variety of job functions at the direction of the General Manager.
Skills for Success
Customer Account Managers can connect and relate well to people, demonstrate empathy, listen attentively, and successfully navigate difficult conversations. Strong leadership, multi-tasking, organizational, and negotiation/persuasion skills are essential. Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments
  • Assist General Manager with operational functions which include account recommendations, payment frequency and payment history to monitor accuracy
  • Second up to the General Manager
  • Build authentic customer relationships to support customers in their ownership goals and drive sales
  • Manage the collections process by counseling customers to gain timely lease/merchandise renewals
  • Review and close lease agreements, which includes confirming customer identification, collecting money and obtain customer signatures on lease agreements
  • Contact customers who have not renewed merchandise agreements
  • Maintain customers contact over the phone and through home visits
  • Update customers information and maintain accuracy
  • Manage entire accounts staff to achieve daily, weekly and monthly accounts department goals
  • Clean and certify merchandise in the cleaning station for all merchandise personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any other reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.   
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of college or two years of previous management experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron’s Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Aaron’s Total Rewards 

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: 

  • Paid time off, including vacation days, sick days, and holidays  
  • Medical, dental and vision insurance  
  • 401(k) plan with contribution matching 

*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the posted range, and the range may be modified in the future.  An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

**Benefits vary based on FT and PT employment status.

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