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Customer Service Account Manager Jobs in Rochester, MN

Walgreens

Customer Service Associate

Rochester, MN · On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rochester, MN · On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rochester, MN · On-site

$14.25 - $19.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Rochester, MN · On-site

$11.41 - $12/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

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Showing results 21-40

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Rochester, MN

Customer Service Account Manager information

See Rochester, MN salary details

$26.4K

$48.1K

$76.2K

How much do customer service account manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for customer service account manager in Rochester, MN is $48,111.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $54,900.00 per year, depending on experience, location, and employer.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

How much does a customer service account manager get paid?

The average salary for a customer service account manager typically ranges from $45,000 to $75,000 per year, depending on experience, industry, and location. Salaries can be higher with additional certifications or in larger companies, and some roles may include bonuses or commissions based on performance.

What is the role of a customer service account manager?

A customer service account manager is responsible for maintaining and strengthening relationships with clients, ensuring their needs are met, and resolving issues promptly. They often coordinate between the client and internal teams, utilize CRM tools, and aim to improve customer satisfaction and retention.

What are popular job titles related to Customer Service Account Manager jobs in Rochester, MN?

For Customer Service Account Manager jobs in Rochester, MN, the most frequently searched job titles are:

What job categories do people searching Customer Service Account Manager jobs in Rochester, MN look for?

The top searched job categories for Customer Service Account Manager jobs in Rochester, MN are:

What cities near Rochester, MN are hiring for Customer Service Account Manager jobs?

Cities near Rochester, MN with the most Customer Service Account Manager job openings:

Customer Service Account Manager jobs near you

Account Representative - Electrical Parts Sales

Sonepar

Rochester, MN • On-site

$27.75 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

There's a Place for You at Viking Electric.
A career at Viking Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Viking Electric https://www.vikingelectric.com/about offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout the Midwest and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.
Being "Powered by Difference" means we respect and value diverse perspectives. At Viking Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
Account Representative
Location: Rochester, MN
Job type: Full time
Schedule: Monday-Friday daytime hours
Hourly pay: $27.75/hr - $37.00/hr (pay increases within range based on electrical parts sales experience brought to role)
* Total Compensation for this position includes hourly salary, commissions, annual bonus opportunity, and full benefits package offerings. The exact amount of base salary may vary based on experience and skills brought to the role as well as the geographic location of the role.
What You'll Do
As an Account Representative, you'll be a business partner for the assigned account package by collaborating with Field Account Manager. Account Representatives are to grow volume and profitability of account package by promoting the value of Viking Electric's products and service offerings.
On a typical day, you will:
  • Prepare and proactively follow up on quotes and sales opportunities to secure orders, negotiate job pricing with vendors to close opportunities, and source products in an efficient manner.
  • Proactively solicit new business from assigned accounts, maintain a thorough knowledge of, and actively promote, Viking Electric's services, solutions, and product offerings particularly with digital solutions.
  • Serve as a business partner with the Field Account Manager and/or Key Account Managers to develop and execute growth strategies for assigned accounts.
  • Coordinate with Customer Service Representatives to process customer orders accurately and efficiently, share customer information/preferences for consistent customer service, and delegate when possible.
  • Support the efforts of other sales associates to create a cooperative team approach to customer service.
  • Maximize sales and profitability by understanding the marketplace and competition. Assist with pricing strategy and make price rule modifications as needed.
  • Maintain an electronic file system for all customer-related information and past conversations (quotations, special pricing, purchase orders, product information, etc.) to quickly recall the relevant details needed to close order.

What You Bring
Requirements:
  • High school diploma or GED equivalent
  • Strong communication skills, both written and verbal
  • Proficient with Microsoft Office Suite with the ability to learn new technology.
  • Attention to detail with developed organizational skills.
  • Willingness to learn about our products through on-the-job training
  • Must be authorized to work in the United States without VISA sponsorship now or in the future

Preferred, but not required:
  • Minimum 1 year at the Counter Sales or equivalent experience with electrical products is preferred

What We Offer You
We offer great family-friendly benefits to full-time associates:
  • Healthcare plans
  • Dental & vision
  • Paid time off
  • Paid parental leave
  • 401(k) retirement savings with company match
  • Professional and personal development programs
  • Tuition Reimbursement
  • Opportunity to become a shareholder
  • Employer-paid short- and long-term disability
  • Employer-paid life insurance for spouse and dependents
  • Robust wellness program
  • Gym reimbursement
  • Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."
Check out the Viking Electric company page on LinkedIn and follow us for updates.
Check out our YouTube Careers Playlist to see Viking Electric associates in action.
Learn more at https://www.vikingelectric.com/about.
Viking Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
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