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Customer Service Account Manager Jobs in Park Ridge, IL

Premier Service

Account Manager

West Chicago, IL · On-site

$80K - $150K/yr

Strong customer satisfaction and issue resolution * Consistent service quality and contract compliance Qualifications * 3+ years in account management, sales, or client-facing roles (landscape ...

Premier Service

Account Manager

Chicago, IL · On-site

$80K - $150K/yr

Strong customer satisfaction and issue resolution * Consistent service quality and contract compliance Qualifications * 3+ years in account management, sales, or client-facing roles (landscape ...

Premier Service

Account Manager

Chicago, IL · On-site

$80K - $150K/yr

Strong customer satisfaction and issue resolution * Consistent service quality and contract compliance Qualifications * 3+ years in account management, sales, or client-facing roles (landscape ...

Premier Service

Account Manager

Chicago, IL · On-site

$80K - $150K/yr

Strong customer satisfaction and issue resolution * Consistent service quality and contract compliance Qualifications * 3+ years in account management, sales, or client-facing roles (landscape ...

Spot Inc.

Account Manager

Chicago, IL

$56K/yr

Our Account Managers leverage Spot's services and freight solutions to identify potential new customers, nurture relationships, and build lasting partnerships. Account Managers are responsible for ...

Rent-A-Center

Account Manager

Bolingbrook, IL · On-site

$15.90 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

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All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Park Ridge, IL

Customer Service Account Manager information

See Park Ridge, IL salary details

$25.6K

$46.6K

$73.8K

How much do customer service account manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for customer service account manager in Park Ridge, IL is $46,574.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,400.00 and $53,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What job categories do people searching Customer Service Account Manager jobs in Park Ridge, IL look for? The top searched job categories for Customer Service Account Manager jobs in Park Ridge, IL are:
What cities near Park Ridge, IL are hiring for Customer Service Account Manager jobs? Cities near Park Ridge, IL with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you

Account Manager

Premier Service

West Chicago, IL • On-site

$80K - $150K/yr

Full-time

Medical, Retirement, PTO

Re-posted 11 days ago

Job description


Award-Winning Premier Service is seeking an Account Manager to join our Team!


About Premier Service
Premier Service is a leading provider of high-end landscape construction, maintenance, and snow services across the Chicagoland area. We are known for exceptional craftsmanship, proactive service, and building long-term client relationships.


Position Summary
The Account Manager is responsible for managing and growing a portfolio of residential and commercial accounts. As the primary client liaison, this role ensures service excellence, drives revenue through upselling and retention, and proactively identifies opportunities to enhance client properties. This position requires strong industry knowledge, organization, and relationship management skills.


Compensation & Benefits

  • $80,000-$150,000 total compensation (base + commission)
  • 401k Match
  • Weekly Pay
  • Health Insurance Benefits
  • Paid Vacation Time
  • Paid Sick Time
  • Paid Holidays
  • Career Growth Opportunities


Key Responsibilities

  • Serve as the primary point of contact for client accounts
  • Build long-term relationships and ensure high client satisfaction
  • Drive account growth through upselling and renewals
  • Conduct site visits and proactively recommend enhancements
  • Prepare estimates, proposals, and service plans
  • Coordinate with operations to ensure quality and timely service delivery
  • Maintain accurate records in CRM systems
  • Support accounts receivable and internal team collaboration


Success Metrics

  • High client retention and renewal rates
  • Year-over-year account growth
  • Strong customer satisfaction and issue resolution
  • Consistent service quality and contract compliance


Qualifications

  • 3+ years in account management, sales, or client-facing roles (landscape experience preferred)
  • Knowledge of landscape maintenance, construction, and irrigation
  • Strong communication, organization, and problem-solving skills
  • Proficiency in CRM systems and Microsoft Office
  • Valid driver's license with local travel required


Work Environment

  • Regular site visits and outdoor work in varying conditions
  • Ability to lift up to 40 lbs
  • Occasional evenings/weekends as needed


Premier Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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