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Customer Service Account Manager Jobs in Quebec (NOW HIRING)

Lever Demo 2

Customer Account Manager

Montreal, QC · On-site

... and services on an ongoing basis Provide knowledge transfer to customers on best practices to ... Account Manager: i.e. you can co-develop a product roadmap with your clients and manage day-to-day ...

Vertafore

Account Manager

Montreal, QC · Remote

Serve as the lead point of contact for all customer account management matters * Build and maintain strong, long-lasting client relationships * Help your clients evaluate new products and services ...

DiliTrust

Account Manager

Montreal, QC · Hybrid

Account Manager - Canada Ready to be part of the Legal Tech revolution? As the leading SaaS ... We are pleased to provide daily support to 2,500 customers in 64 countries, with 80% of major ...

Spiria

Account Manager

Montreal, QC · On-site

CA$84/hr

... service offerings, proposals, and the follow-up of commercial activities (including CRM). * ... Experience in account management with the ability to grow client relationships over time. * ...

Asmodee

Account Manager

Vaudreuil-dorion, QC · On-site

What will your role involve Sales and customer service - 85% * Develop new customers for the ... Manage new or renewal agreements for major accounts in collaboration with management. * Review ...

Spiria

Account Manager

Gatineau, QC · On-site

CA$84/hr

... service offerings, proposals, and the follow-up of commercial activities (including CRM). * ... Experience in account management with the ability to grow client relationships over time. * ...

TESTEQUITY HISCO GROUP

The Account Manager develops new business, stimulates sales growth of existing and new accounts ... Monitor key performance indicators to identify gaps in customer profitability or service levels and ...

TESTEQUITY LLC

The Account Manager develops new business, stimulates sales growth of existing and new accounts ... Monitor key performance indicators to identify gaps in customer profitability or service levels and ...

Vertafore

Account Manager

Montreal, QC · On-site

Serve as the lead point of contact for all customer account management matters * Build and maintain strong, long-lasting client relationships * Help your clients evaluate new products and services ...

Aramark

Account Manager

Montreal, QC · On-site

As an Account Manager , you will play a key role in growing and retaining our client base. You will ... customer service. Monitor client satisfaction, address concerns promptly, and recommend ...

New

Wealthy Group of Companies LLC

$65K/yr

Minimum 2-4 years of experience in sales support, customer service, account management, or a ... related field, ideally within medical supplies, healthcare, or a similar industry. * Strong ...

AH Group

Industrial Sales/Account Manager

Montreal, QC · On-site

CA$75K - CA$80K/yr

The Industrial Sales/Account Manager is responsible for managing, growing, and owning AH Group ... Act as the voice of the customer internally, coordinating with operations to ensure service ...

ConAgra Foods, Lamb Weston

Account Manager

Boisbriand, QC · Hybrid

$62K - $91K/yr

Manage trade sending for identified accounts for in-store merchandising, advertising and implement ... A team player, with superior customer-service acumen and a demonstrated ability to network with ...

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Showing results 1-20

All JobsCustomer Service Account JobsCustomer Service Account Manager JobsCustomer Service Account Manager Jobs in Quebec

Customer Service Account Manager information

See Quebec salary details

$22K

$42.7K

$66K

How much do customer service account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service account manager in Quebec is $42,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $49,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Account Manager vs Customer Support Specialist?

AspectCustomer Service Account ManagerCustomer Support Specialist
CredentialsRelevant experience, sometimes certifications in customer relationship managementBasic customer service training, technical knowledge often preferred
Work EnvironmentClient-facing, account management, strategic planningSupport center, technical troubleshooting, direct customer interaction
Employer & IndustryBusinesses with client accounts, B2B and B2C sectorsCustomer service departments across various industries

The Customer Service Account Manager focuses on maintaining client relationships, strategic account growth, and personalized service. In contrast, the Customer Support Specialist handles technical issues, troubleshooting, and resolving customer inquiries. Both roles require strong communication skills, but the Account Manager emphasizes relationship management, while the Support Specialist concentrates on technical support and problem-solving.

What are the key skills and qualifications needed to thrive as a customer service account manager?

To thrive as a Customer Service Account Manager, you need strong communication, problem-solving abilities, and a background in customer relationship management, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software such as Salesforce, ticketing systems, and data analysis tools is typically required. Exceptional interpersonal skills, attention to detail, and effective time management make someone stand out in this position. These skills and qualities are crucial for building client trust, resolving issues efficiently, and driving customer satisfaction and retention.

What does a customer service account manager do?

A Customer Service Account Manager acts as the main point of contact between a company and its customers, ensuring their needs and concerns are addressed efficiently. They manage client accounts, resolve issues, and work to build strong relationships to foster loyalty and satisfaction. Their role often includes coordinating with internal teams to deliver solutions, tracking service performance, and identifying opportunities to upsell or renew services. Strong communication, problem-solving, and organizational skills are essential for success in this position.

How does a customer service account manager typically collaborate with sales and technical teams to resolve client issues?

Customer Service Account Managers often act as a bridge between clients and internal teams such as sales and technical support. When a client raises a concern or request, the account manager communicates the specifics to the appropriate department, ensuring that the client’s needs are clearly understood and addressed promptly. They frequently coordinate meetings, share updates, and follow up on action items to guarantee timely resolution. This cross-functional collaboration not only helps in solving issues efficiently but also strengthens client relationships and provides opportunities for upselling or cross-selling relevant solutions.
What are popular job titles related to Customer Service Account Manager jobs in Quebec? For Customer Service Account Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Customer Service Account Manager jobs in Quebec look for? The top searched job categories for Customer Service Account Manager jobs in Quebec are:
What cities in Quebec are hiring for Customer Service Account Manager jobs? Cities in Quebec with the most Customer Service Account Manager job openings:
Customer Service Account Manager jobs near you
Infographic showing various Customer Service Account Manager job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $42,745 per year, or $20.6 per hour.

Customer Account Manager

Lever Demo 2

Montreal, QC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

WHAT YOU WILL DO

Manage a portfolio of client accounts to foster long-term business relationships

Own the ultimate success of Moovweb's customers, including customer on-boarding, project success, retention, and renewal. You ensure that customers derive maximum value from their investments in Moovweb and fully leverage their subscriptions and services on an ongoing basis

Provide knowledge transfer to customers on best practices to deliver measurable ROI
Monitor customer health to track usage and overall customer satisfaction

Drive customer advocacy and escalations by collaborating with development, product management, and support teams to improve the Moovweb offering for our clients

Identify and develop new opportunities for expansion across the customer's business and collaborate with the sales team to ensure subscription growth and increased solution footprint

Serve as a Thought Leader in mobile web experiences

WHAT WE LOOK FOR

A Strategic Account Manager at Moovweb must have a 3 legged value proposition:

Account Manager: i.e. you can co-develop a product roadmap with your clients and manage day-to-day operations
Account Growth: ability to proactively identify and connect customer problems to new revenue opportunities for Moovweb.
Industry Thought Leader: i.e. you have a POV on where the mobile web is headed next

REQUIREMENTS

Bachelor's degree with several years of customer-facing experience in a high-tech environment

Excellent enterprise customer relationship management skills with the ability to manage a large portfolio of clients

Experience in managing cross-functional projects with a high attention to detail

Fanatical about customer success and tenacious at driving long-term customer value

Highly data-driven with a commitment to process. Excited about driving and tracking a consistent engagement process with all customers in your portfolio
Knowledge of web technologies, SaaS, and e-commerce preferred

More than a passing interest in HTML, CSS, JavaScript, AJAX, HTTP, iOS, and Android

We offer competitive salary, equity, and other benefits including 401(k), full medical/dental/vision package that includes support for families, unlimited vacation policy, a nice office atmosphere: community volunteering, sports groups, Women@Moovweb, fully-stocked kitchen, Yoga, game nights, Movie Nights, and fun team outings in the beautiful Bay Area.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements

Responsibilties

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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