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Customer Service 60K Jobs (NOW HIRING)

APR

Personal Lines Account Manager | CSR

La Crosse, WI · On-site

$60K - $80K/yr

La Crosse, WI Salary: $60k-$80k + Benefits Independent insurance agency is seeking a licensed personal lines account manager or personal lines CSR to service a book of personal insurance accounts.

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Toyota Town

SERVICE DEPARTMENT

Stockton, CA

$16.90 - $45/hr

Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube ... Customer Service Representative ( $16.90 to $22.00 an hour

Lodi Honda

SERVICE DEPARTMENT

Lodi, CA · On-site

$16.90 - $45/hr

Service Advisor ( $60k to $115k a year ) * Service Manager ( $85k to $170k a year ) * Lube ... Customer Service Representative ( $16.90 to $22.00 an hour

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Customer Service 60K information

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$58K

$101K

How much do customer service 60k jobs pay per year?

As of Jul 5, 2026, the average yearly pay for customer service 60k in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Customer Service professionals in higher-paying roles, and how can they be addressed?

Customer Service professionals earning higher salaries, such as those in the $60K range, often face complex situations like handling high-value clients, resolving escalated issues, and managing cross-functional communication. These roles may require balancing customer satisfaction with company policies while demonstrating strong problem-solving skills. To succeed, it's important to stay updated on product knowledge, maintain clear communication with teams, and continuously develop conflict resolution abilities. Proactively seeking feedback and participating in advanced training can also help address these challenges effectively.

What is a Customer Service 60K job?

A Customer Service 60K job refers to a customer service position where the annual salary is approximately $60,000. These roles typically involve assisting customers with inquiries, resolving complaints, and providing support through various channels such as phone, email, or chat. Positions at this salary level may require several years of experience, advanced communication skills, and sometimes supervisory or specialized expertise. The role may also include responsibilities such as training new team members, handling escalated issues, and ensuring customer satisfaction metrics are met.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk systems, and sometimes certifications like HDI or CompTIA A+ can be advantageous. Patience, active listening, and a positive attitude help you excel in handling customer concerns and building rapport. These skills ensure customer satisfaction, efficient issue resolution, and contribute to overall company success.

What is the difference between Customer Service 60K vs Customer Support Specialist?

AspectCustomer Service 60KCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma; technical certifications optional
Work EnvironmentCall centers, retail, corporate officesTechnical support centers, online chat, phone support
Industry UsageRetail, telecommunications, finance, healthcareIT, software, tech companies, electronics
Common Search IntentCustomer Service 60K vs Customer Support SpecialistCustomer Service 60K vs Customer Support Specialist

Customer Service 60K roles typically focus on general customer interactions across various industries, often emphasizing communication skills and basic problem-solving. Customer Support Specialists usually handle technical issues, requiring some technical knowledge or certifications. While both roles involve assisting customers, the Customer Support Specialist often deals with more technical inquiries, especially in tech-related industries.

More about Customer Service 60K jobs
What job categories do people searching Customer Service 60K jobs look for? The top searched job categories for Customer Service 60K jobs are:
Customer Service 60K jobs near you
Infographic showing various Customer Service 60K job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Customer Service & Returns Center Manager

Customer Service & Returns Center Manager

Murdoch's Ranch & Home Supply

Fort Collins, CO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Description

The Customer Service and Returns Center Manager is responsible for leading and developing a high- performing customer service team that represents Murdoch's commitment to exceptional customer experiences. This role oversees daily customer service operations and return center order processing while serving as a key liaison between customers, fulfillment teams, and internal partners. The Manager drives continuous improvement of processes, policies, and service standards, while remaining actively involved in day-to-day operations to ensure efficiency, consistency, and customer satisfaction.



As a Murdoch's Team Member, you will...

  • Lead and manage daily customer service and return center operations, ensuring a consistent, high-quality customer experience across all channels.
  • Partner with the eCommerce Operations Manager & Specialist to resolve escalated customer issues and complaints promptly and effectively.
  • Investigate, respond to, and follow up on customer concerns to ensure timely resolution and customer satisfaction.
  • Develop, implement, and continuously improve customer service and return procedures, policies, and standards aligned with company values.
  • Actively support the team by assisting with phone calls and customer chats as needed throughout the day.
  • Recruit, train, coach, and mentor customer service and returns specialists to build a high-performing, engaged team.
  • Oversee and enhance returns processing workflows to ensure accuracy, efficiency, and timely completion that meets customer expectations.
  • Review customer calls and chats to ensure service consistency, quality standards, and coaching opportunities.
  • Analyze call center volume and performance metrics to maintain effective staffing schedules based on demand.
  • Serve as a liaison between customers, store locations, and internal teams to resolve issues and support store and company goals.
  • Collaborate cross-functionally with the Murdochs.com team to drive customer satisfaction and operational success.
  • Perform additional duties as assigned to support business needs.

Requirements

As a Murdochian, you must...

  • Demonstrated excellence in customer service with the ability to deliver positive, solution-focused experiences.
  • Proven ability to coach, mentor, and develop team members to build engagement and performance.
  • Proficiency in Microsoft Office applications, with solid technical aptitude and troubleshooting skills.
  • Ability to effectively multi-task and prioritize work in a fast-paced, evolving environment.
  • Strong written, verbal, and interpersonal communication skills.
  • Self-motivated, resourceful, and capable of working independently with minimal supervision.
  • Positive, team-oriented mindset with a collaborative approach to problem-solving.
  • Ability to empathize with customers and store associates to support effective issue resolution.

Physical Demands:

  • Sitting for long periods of time.
  • Repetitive wrist movements on keyboard.
  • Close vision for PC work.
  • Bending, carrying, and pushing.
  • Ability to lift up to 50lbs.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Competitive Benefits + Compensation:

  • 58k - 60k annually depending on experience.
  • Amazing Employee Discount on everything from clothes to power tools to pet food.
  • Multiple Health Insurance* options to best suit your needs after 60 days.
  • Dental & Vision options to complete your health plan.
  • Life Insurance to secure your family's financial future.
  • Paid Vacation* allows you to relax and recharge.
  • Holiday Pay throughout the year so you can celebrate with your family.
  • Paid Sick Time** empowers you to stay home and focus on your health without losing pay.
  • 401(k) with a generous 4% company match to help plan for retirement.
  • Paid Parental Leave* to take time to bond with your family's new addition.
  • Community Giving Program matches your donations and provides paid volunteer hours.
  • Wellness Program* saves you money by lowering medical premiums with credits earned.
  • Training Program helps you expand your knowledge and skills with over 250 courses.
  • Other various Voluntary Insurance Options.

*Available to full-time team members.

**Available to full-time team members and Colorado part-time team members.


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