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Customer Returns Associate Jobs in Spring Lake, NC

Ahold Delhaize

PT Customer Lead (541294)

Sanford, NC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

Ahold Delhaize

PT Customer Lead (538698)

Sanford, NC · On-site

Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are ...

Citi Trends

Store Sales Associate

Fayetteville, NC · On-site

$13.75 - $15.75/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Fayetteville, NC · On-site

$13.75 - $15.75/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Fayetteville, NC · On-site

$13.75 - $15.75/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Spring Lake, NC · On-site

$14.75 - $16.75/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

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Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Spring Lake, NC

Customer Returns Associate information

See Spring Lake, NC salary details

$8

$16

$26

How much do customer returns associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer returns associate in Spring Lake, NC is $16.74, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $18.80 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What cities near Spring Lake, NC are hiring for Customer Returns Associate jobs?

Cities near Spring Lake, NC with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Spring Lake, NC as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $34,809 per year, or $16.7 per hour.

FT Customer Service Leader (543065)

Ahold Delhaize

Raeford, NC • On-site

Full-time

Posted 8 days ago

Ahold Delhaize USA rating

6.0

Company rating: 6.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

60th of 122 rated grocery stores

Job description

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training.

FT Customer Service Leader

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

If you have a disability and require assistance in the application process, please contact our Recruiting Department at recruiting@foodlion.com

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