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Customer Returns Associate Jobs in Chicago, IL (NOW HIRING)

Weimer Bearing & Transmission

Warehouse Associate

Addison, IL · On-site

$16 - $19/hr

Warehouse Associate Weimer Bearing is seeking a dependable and motivated Warehouse Associate to ... Processing customer returns * Inventory counting, stocking, and cycle counts * Local deliveries to ...

LHH US

Customer Service Specialist

Broadview, IL · On-site

$25/hr

LHH offers a variety of benefits to our associates, based on employment type. Benefits can include ... Processing customer returns or exchanges as needed, assisting in filing claims for shortages or ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... Process customer orders, quotes, returns, and related transactions accurately and efficiently

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... Process customer orders, quotes, returns, and related transactions accurately and efficiently

Amphenol

Customer Service Representative

Des Plaines, IL · On-site

$20 - $25/hr

High School Diploma Required, Associate's degree in a technical discipline preferred along with ... Manage and process customer returns, exchanges, and warranty claims in accordance with company ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a ... About the Role and Your ImpactProcess customer orders, quotes, returns, and related transactions ...

PGA TOUR Superstore

Customer Service Associate

Northbrook, IL · On-site

$14.75 - $20.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Northbrook, IL · On-site

$14.75 - $20.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Factory Motor Parts

DC Warehouse Associate

Mccook, IL

$18/hr

Ability to write customer returns accurately * Must be able to handle hazardous materials * Performs other duties as assigned In addition to the Warehouse duties, this position may be responsible for ...

Factory Motor Parts

DC Warehouse Associate

Mccook, IL · On-site

$18/hr

Ability to write customer returns accurately * Must be able to handle hazardous materials * Performs other duties as assigned In addition to the Warehouse duties, this position may be responsible for ...

Potbelly Corporate

Customer Care Associate

Chicago, IL

$55K - $65K/yr

This role is critical to ensuring the satisfaction of Potbelly's customers, so that they are delighted and continue to return to the brand for their sandwich occasions. The Customer Care Associate ...

New

Factory Motor Parts

DC Warehouse Associate

La Grange, IL · On-site

$15.50 - $18.50/hr

Ability to write customer returns accurately * Must be able to handle hazardous materials * Performs other duties as assigned In addition to the Warehouse duties, this position may be responsible for ...

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Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Chicago, IL

Customer Returns Associate information

See Chicago, IL salary details

$9

$17

$28

How much do customer returns associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer returns associate in Chicago, IL is $17.65, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $19.81 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Chicago, IL?

For Customer Returns Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Chicago, IL look for?

The top searched job categories for Customer Returns Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customer Returns Associate jobs?

Cities near Chicago, IL with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 73% Full Time, 23% Part Time, 2% Temporary, and 2% Nights. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $36,721 per year, or $17.7 per hour.

Warehouse Associate

Weimer Bearing & Transmission

Addison, IL • On-site

$16 - $19/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Warehouse Associate

Weimer Bearing is seeking a dependable and motivated Warehouse Associate to join our team at our growing Addison, Illinois location, part of our Applied Power Solutions (APS) division. This hands-on position is ideal for someone who enjoys a variety of responsibilities, takes pride in quality work, and values a safe, organized workplace.

Our growing company produces and distributes high tech electro/mechanical systems to major manufacturing and maintenance companies in a variety of industries. Our APS division specializes in fluid power and industrial automation, including industrial clutches and brakes, valves and cylinders, pneumatic and hydraulic, and power transmission products. Weimer Bearing & Transmission is a privately held, progressive, stable and successful company.

Responsibilities
  • Shipping and receiving of products and materials
  • Picking, packing, and preparing customer orders
  • Industrial clutch and brake repair
  • Processing customer returns
  • Inventory counting, stocking, and cycle counts
  • Local deliveries to customers as needed
  • Maintaining warehouse organization and cleanliness
  • Assisting with special warehouse projects and other duties as assigned
Qualifications
  • 1+ years warehouse experience
  • Valid driver's license with a good driving record
  • Commitment to workplace safety and quality standards
  • Strong organizational skills and attention to detail
  • Ability to work independently and as part of a team
  • Dependable, punctual, and customer-focused
  • Basic mechanical aptitude preferred
  • Ability to lift and move materials safely throughout the workday

The ideal candidate is someone who takes ownership of their work, enjoys a fast-paced environment, and understands the importance of accuracy in shipping, receiving, and inventory management. We value individuals who are proactive, safety-conscious, and willing to help wherever needed.

We value individuals who are proactive, safety-conscious, and willing to help wherever needed.

Why Join Weimer Bearing?
  • Stable, growing company with a strong reputation
  • Variety of daily responsibilities
  • Team-oriented work environment
  • Opportunity to learn and develop new skills
  • Competitive compensation and benefits package

Weimer offers a generous compensation and benefits package, including medical, dental, vision, 401K with match, a lucrative profit sharing program, salary increases, as well as a host of voluntary benefits.

Apply