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Customer Returns Associate Jobs in Austin, TX (NOW HIRING)

... customer returns through expertise in fab processes and test flows. They guide associate engineers and technicians, and work with other groups on assemblylevel and customerrelated concerns. Major ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... processing returns, and helping with miscellaneous project needs. * Collaborate with cross ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... processing returns, and helping with miscellaneous project needs. * Collaborate with cross ...

Customer Service Associate

Round Rock, TX · On-site

$13.50 - $18.75/hr

The Customer Service Associate (we refer to the department as 'Customer Love') will report to ... processing returns, and helping with miscellaneous project needs. * Collaborate with cross ...

Customer Service Associate

Lockhart, TX · On-site

$13.25 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Georgetown, TX

$13.50 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Lockhart, TX · On-site

$13.25 - $18.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Cedar Park, TX · On-site

$13.75 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Austin, TX · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Austin, TX · On-site

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Georgetown, TX · On-site

$13.50 - $18.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Burnet, TX · On-site

$13.25 - $18.25/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Austin, TX

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Austin, TX · On-site

$14.50 - $20/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Customer Service Associate

Austin, TX

$14.25 - $19.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Showing results 21-40

Customer Returns Associate information

See Austin, TX salary details

$8

$16

$27

How much do customer returns associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer returns associate in Austin, TX is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Austin, TX?

For Customer Returns Associate jobs in Austin, TX, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Austin, TX look for?

The top searched job categories for Customer Returns Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Customer Returns Associate jobs?

Cities near Austin, TX with the most Customer Returns Associate job openings:

Infographic showing various Customer Returns Associate job openings in Austin, TX as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,334 per year, or $17 per hour.

Customer Service Warehouse Associate

Ewing Outdoor Supply

Hutto, TX • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Key responsibilities

  • Deliver items to different addresses, follow routes and time schedules, and operate delivery vehicles safely.

  • Assist customers by greeting, providing product information, answering questions, and managing returns to ensure excellent customer service.

  • Stock shelves, ensure racks are fully stocked, and manage inventory to support warehouse operations.


Ewing Outdoor Supply rating

8.1

Company rating: 8.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

113th of 428 rated retail wholesalers


Job description

Ewing Outdoor Supply

245 Benelli Dr

Hutto TX 78634

**Pay rate $18 - $20 per hour DOE**

**Preferred consideration for Bilingual (English/Spanish)**

Ewing Outdoor Supply looking for a Delivery Driver to provide excellent customer service at our Hutto TX branch! The correct new teammate will have a passion for customer service and safety, but also have the ability to hustle and keep up in a fast paced distribution warehouse, where serving our contractors and customers is our priority.

This position will have delivery and warehouse responsibilities, so the ability to flex and lift 50-70 lbs. will be required of you. We will be flexing your brain as well, building your skill set and product knowledge to help at the sales counter as you grow.

Prior green industry and landscape experience is preferred, but not required, we can teach you.

If your are bilingual English/Spanish, that would be preferred, but not a requirement. We will always look for the right team fit.

As a green industry leader for over 104 years, family owned Ewing Outdoor Supply prides itself on working hard for our customers, growing our employees and having fun while doing it.

If this sounds like an opportunity that interests you, please complete the application process to see if you would be a fit for our team, and in our family.

**Preferred consideration for**

Bilingual (English/Spanish)


Responsibilities
  • Go the extra mile to engage customers
  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Manage returns of merchandise
  • Coordinate with your team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services
  • Deliver a wide variety of items to different addresses and through different routes
  • Follow routes and time schedule
  • Load, unload, prepare, inspect and operate a delivery vehicle
  • Ask for feedback on provided services and resolve clients’ complaints
  • Inform customers about new products and services
  • Follow DOT regulations and safety standards

Requirements

  • Prior Outdoor Supply Industry Experience
  • Must be comfortable working most of your shift on your feet and performing repetitive physical tasks, such as stooping, squatting, and lifting items above your head.
  • Must be comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • Basic math skills
  • Be able to lift 50-70 pounds
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Valid driver’s license
  • Excellent organizational and time management skills
  • Good driving record with no traffic violations

Bonus Points for the Following*

  • Bilingual (Spanish & English)
  • Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
  • Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
  • Knowledge of inventory stocking procedures

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Profit Sharing

We have the 4 C’s that make your job a career!

Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!


What Ewing Outdoor Supply employees say

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