ZipRecruiter

Log In

1

Customer Returns Associate Jobs in Dallas, TX (NOW HIRING)

Arteriors Home

Returns Associate

Lewisville, TX · On-site

Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction.

Dal-Tile

Customer Service/Warehouse Associate

Grapevine, TX · On-site

$13.50 - $18.50/hr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Synnex

RMA Associate I

Fort Worth, TX · On-site

$17/hr

RMA Associate I $17.00 per hour Hours: 5:30am-2:00pm M-F *Over time may be required depending on ... Prepare customer returns for receiving * Create material transfers and return-to-stock (RTS) orders

TD Synnex

RMA Associate I

Keller, TX · On-site

$17/hr

RMA Associate I $17.00 per hour Hours: 5:30am-2:00pm M-F *Over time may be required depending on ... Prepare customer returns for receiving * Create material transfers and return-to-stock (RTS) orders

Albertsons

Customer Service Clerk

Fort Worth, TX

$15 - $18.50/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Dallas, TX · On-site

$15.50 - $19/hr

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Dal-Tile

Warehouse Associate - FT

Carrollton, TX · On-site

$15.50 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - FT

Fort Worth, TX · On-site

$15.25 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - FT

Fort Worth, TX · On-site

$15.25 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - FT

Dallas, TX · On-site

$15.75 - $18.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - FT

Fort Worth, TX · On-site

$15.25 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

ODP Business Solutions

Returns Manager

Grand Prairie, TX · On-site

$58K - $80K/yr

The manager owns shift performance, associate accountability, and the accuracy of disposition ... Customer & Stakeholder Engagement: * Build and maintain strong relationships with internal ...

next page

Showing results 1-20

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Dallas, TX

Customer Returns Associate information

See Dallas, TX salary details

$8

$16

$27

How much do customer returns associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer returns associate in Dallas, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Dallas, TX?

For Customer Returns Associate jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Dallas, TX look for?

The top searched job categories for Customer Returns Associate jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Customer Returns Associate jobs?

Cities near Dallas, TX with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,263 per year, or $17 per hour.

Returns Associate

Arteriors Home

Lewisville, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Overview

Passion, curiosity, and collaboration define our team of talented design enthusiasts. We often describe the Arteriors team members as a collective of creators and problem-solvers. They are entrepreneurial individuals with a restless spirit and a thirst for elevation, driven by an employee-centric culture that relies upon high expectations and a commitment to continual personal growth.

With a belief that diversity and inclusiveness breeds innovation and forward-thinking design, we have assembled a curious team that questions the status quo.

The Returns Associate represents the Arteriors' brand through superior inspection of incoming goods and returns handling.  Additionally, the Returns Associate will be tasked with proper identification of product and orders to champion communication to internal business channels to provide excellent customer satisfaction. To land this gig, you'll need a High School diploma or equivalent and be available to work Monday-Friday, 6a-2:30pm with occasional Saturday work.

This job might be for you if:
  • You can lift up to 75 pounds, grasp, bend, stand and walk throughout a non-climate controlled warehouse for extended periods of time.
  • You are a strong problem-solver with a track record for being proactive and solutions driven.
  • You are able to manage multiple projects with a sense of urgency and achieve timely, accurate results
  • You have an ability to work autonomously while still being highly collaborative.
  • You have excellent teamwork, communication, and organization skills.
  • You are curious about how you can help utilize digital analytics to better serve our customers.
  • You thrive in a fast paced, entrepreneurial environment and are a self-motivated, confident, energetic and creative individual. 
What's in it for you:
  • Monday-Friday, 1st shift, schedule
  • Medical, dental and vision insurance available the first day of the month after hire date
  • 401k with employer matching
  • Up to 3 Weeks of Paid Time Off
  • Paid Volunteer Days, allowing you to give back to your community
  • 9 paid holidays
  • Annual bonus potential and merit increase potential
  • Generous employee discount
  • Employee referral bonus
Employment Type: FULL_TIME

Apply