1

Customer Returns Associate Jobs in Dallas, TX (NOW HIRING)

Returns Lead

Coppell, TX ยท On-site

$21 - $23/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff ... Communicate professionally with customers, vendors, and service providers.Track performance metrics ...

Returns Lead

Coppell, TX ยท On-site

$21 - $23/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff ... Communicate professionally with customers, vendors, and service providers. * Track performance ...

Returns Lead

Coppell, TX ยท On-site

$55 - $70/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff ... Communicate professionally with customers, vendors, and service providers. * Track performance ...

Warehouse Associate

Frisco, TX ยท On-site

$17.50 - $19.50/hr

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Warehouse Associate

Frisco, TX ยท On-site

$17.50 - $19.50/hr

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Warehouse Associate

Frisco, TX ยท On-site

$17.50 - $19.50/hr

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Warehouse Associate - 2nd Shift

Sunnyvale, TX ยท On-site

$18.54 - $19.66/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate is required to walk, stoop, kneel, crouch, or crawl. * The associate may be required ...

Customer Service Associate

Grapevine, TX ยท On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Warehouse Associate

Haltom City, TX ยท On-site

$14 - $16.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate

Carrollton, TX ยท On-site

$15.50 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Warehouse Associate

Carrollton, TX ยท On-site

$15.50 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Customer Service Associate

Dallas, TX ยท On-site

$17.50/hr

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Processing customer returns within 24 hours * Unpacking shipments, checking them in, and inspecting for quality issues * Organizing and putting up inventory * Receiving, processing, and shipping ...

Processing customer returns within 24 hours * Unpacking shipments, checking them in, and inspecting for quality issues * Organizing and putting up inventory * Receiving, processing, and shipping ...

Retail Stocker

Plano, TX ยท On-site

$14.50 - $18.25/hr

... and customer returns. ability to multitask and meet deadlines. provide prompt feedback and issue resolution. submit timely activity reports. strong computer skills necessary; familiarity with MS ...

Customer Care Associate

Denton, TX ยท On-site

$13.50 - $18.75/hr

We're looking to hire a talented Customer Care Associate based in Denton, TX. Reporting to the ... returns, product and warranties, supports accounts end to end. * Keep record of customer ...

New

Showing results 21-40

Customer Returns Associate information

See Dallas, TX salary details

$8

$16

$27

How much do customer returns associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer returns associate in Dallas, TX is $16.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Dallas, TX?

For Customer Returns Associate jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Dallas, TX look for?

The top searched job categories for Customer Returns Associate jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Customer Returns Associate jobs?

Cities near Dallas, TX with the most Customer Returns Associate job openings:

Infographic showing various Customer Returns Associate job openings in Dallas, TX as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,263 per year, or $17 per hour.

Returns Lead

Priority Tire

Coppell, TX โ€ข On-site

$21 - $23/hr

Full-time

Posted 29 days ago


Job description

Reports to: Warehouse ManagerJob Type: Full-time, on-sitePosition SummaryThe Returns Lead oversees daily operations involving returns, damaged products, used tires, drop shipments, and scrap. This hands-on leadership role manages the process from unloading through inventory adjustment while ensuring safety, accuracy, and efficiency. The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff, inventory teams, vendors, and other departments.Key ResponsibilitiesDirect daily workloads and coordinate returns team activities.Ensure returns and related inventory are processed accurately and on time.Train and coach associates on procedures, equipment, and safety requirements.Monitor performance, provide feedback, and support employee evaluations.Maintain a safe, clean, organized, and productive work environment.Plan staffing, equipment, space, and resources based on expected volume.Ensure tools and equipment are inspected, maintained, and operational.Support recruiting, onboarding, retention, and compliance with company policies.Identify workflow bottlenecks and implement process improvements.Lead pre-shift meetings and coordinate smooth handoffs between shifts and departments.Communicate professionally with customers, vendors, and service providers.Track performance metrics, maintain inventory accuracy, and report results to leadership.Physical RequirementsFrequently lift or move items weighing up to 75 pounds.Regularly stand, walk, bend, and lift throughout the shift.Occasionally sit, stoop, kneel, crouch, or crawl.Have sufficient vision for distance, depth, peripheral, and color recognition.