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Customer Returns Associate Jobs in Augusta, GA (NOW HIRING)

Walgreens

Customer Service Associate

Waynesboro, GA · On-site

$11.50 - $15.75/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate

Waynesboro, GA · On-site

$15 - $17.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate - Temporary

Augusta, GA · On-site

$12 - $16.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

Walgreens

Customer Service Associate - Temporary

Augusta, GA · On-site

$11.25 - $15.50/hr

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters ...

EffortMed

Be Seen First

Customer Care Professional

Louisville, GA · On-site

$15/hr

We are seeking a friendly, detail-oriented Retail Associate / Patient Care Coordinator to join our ... Process sales, returns, rentals, and insurance paperwork accurately * Build and maintain ...

FedEx Office

Retail Customer Service Associate

Augusta, GA

$14 - $15.50/hr

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality ...

Staples

Retail Sales Associate (Aiken, SC)

Aiken, SC · On-site

$11.50 - $13.25/hr

Youll help customers find products, provide solutions, and handle returns or online pickups. Youll ... Associate discounts on in-store and online merchandise, services and warranty plans * Discounts at ...

Citi Trends

Store Sales Associate

North Augusta, SC

$12.25 - $14/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... customer for shopping at store and invites them to return - Follows all safety procedures - Must ...

Citi Trends

Store Sales Associate

Hephzibah, GA · On-site

$12.50 - $14.50/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... customer for shopping at store and invites them to return - Follows all safety procedures - Must ...

Citi Trends

Store Sales Associate

Hephzibah, GA · On-site

$12.50 - $14.50/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... customer for shopping at store and invites them to return - Follows all safety procedures - Must ...

Citi Trends

Store Sales Associate

Augusta, GA · On-site

$13 - $15/hr

Citi Trends is looking for a dedicated Store Sales Associate to join our team at one of the largest ... customer for shopping at store and invites them to return - Follows all safety procedures - Must ...

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All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Augusta, GA

Customer Returns Associate information

See Augusta, GA salary details

$8

$16

$25

How much do customer returns associate jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for customer returns associate in Augusta, GA is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Returns Associate, and why are they important?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a Customer Returns Associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by Customer Returns Associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Augusta, GA? For Customer Returns Associate jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Augusta, GA look for? The top searched job categories for Customer Returns Associate jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Customer Returns Associate jobs? Cities near Augusta, GA with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Customer Service Associate

Customer Service Associate

Walgreens

Waynesboro, GA • On-site

$11.50 - $15.75/hr

Other

Posted 28 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,172 frontline employees who took The Breakroom Quiz

98th of 109 rated pharmacies

Job description

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
Customer Experience
  • Engages customers and patients by greeting them and offering assistance with products and services.  Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Operations
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Recommends items for sale to customer and recommends trade-up and/or companion items.
  • Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.  Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
  • Implements Company asset protection procedures to identify and minimize profit loss.
  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
  • Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.  Completes resets and revisions as directed.
  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).  For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
  • Has working knowledge of store systems and store equipment.
  • Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
  • Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.
  • Completes special assignments and other tasks as assigned.
Training & Personal Development
  • Attends training and completes PPLs requested by Manager or assigned by corporate.

What Walgreens employees say

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