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Customer Returns Associate Jobs in Texas (NOW HIRING)

Dal-Tile

Warehouse Associate - 2nd Shift

Sunnyvale, TX · On-site

$18.54 - $19.66/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate is required to walk, stoop, kneel, crouch, or crawl. * The associate may be required ...

Hertz

Customer Service Associate

Dallas, TX · On-site

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Dollar/Thrifty Customer Service Associate As a Dollar/Thrifty Customer Service Associate, you will ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Experience Associate

Austin, TX · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

Hertz

Customer Experience Associate

San Antonio, TX · On-site

$16.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Associate As a Customer Service Associate, you will be interacting with our ... Prepare all rental and return documents accurately and completely. * Qualify each customer using ...

New

Hertz

Part Time Customer Service Associate

El Paso, TX · On-site

$12.25/hr

Part Time Customer Service Associate As a Part Time Customer Service Associate, you will be ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

GPC - Genuine Parts Company

Sr Warehouse Associate

Pasadena, TX · On-site

$14.50 - $17.25/hr

  • Medical

  • Retirement

  • PTO

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Genuine Parts Company

Sr Warehouse Associate

Pasadena, TX · On-site

$14.50 - $17.25/hr

  • Medical

  • Retirement

  • PTO

SUMMARY: Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

Alcon

Customer Care Associate II

Fort Worth, TX · On-site

$14 - $19.25/hr

  • Medical

  • Life

  • Retirement

Complete returns within the Returns Policy, log cases in the CRM system, and arrange for product ... Associates are responsible for meeting their individual job requirements and contributing to the ...

Alcon

Customer Care Associate II

Fort Worth, TX · On-site

$14 - $19.25/hr

  • Medical

  • Life

  • Retirement

Complete returns within the Returns Policy, log cases in the CRM system, and arrange for product ... Associates are responsible for meeting their individual job requirements and contributing to the ...

Hertz

Customer Service Associate

Grapevine, TX

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Dollar/Thrifty Customer Service Associate , you will be interacting with our customers to ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Carmax

Supply Associate

Pharr, TX · On-site

$16.65 - $23.22/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Mcallen, TX · On-site

$16.65 - $23.22/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Edinburg, TX · On-site

$16.65 - $23.22/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Weslaco, TX · On-site

$16.65 - $23.22/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Hertz

Customer Experience Associate

Austin, TX · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Associate , you will be interacting with our customers to provide world-class ... Provide world class customer service by managing the rental (and occasionally return) process, in ...

Carmax

Supply Associate

San Juan, TX · On-site

$16.65 - $23.22/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Mission, TX · On-site

$16.65 - $23.22/hr

  • PTO

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

PGA TOUR Superstore

Customer Service Associate

Katy, TX · On-site

$13.25 - $18.25/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

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Showing results 41-60

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Texas

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Texas? For Customer Returns Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Texas look for? The top searched job categories for Customer Returns Associate jobs in Texas are:
What cities in Texas are hiring for Customer Returns Associate jobs? Cities in Texas with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Texas as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Warehouse Associate - 2nd Shift

Dal-Tile

Sunnyvale, TX • On-site

$18.54 - $19.66/hr

Full-time

Re-posted 8 hours ago

Daltile rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

136th of 538 rated manufacturers

Job description

Dal-Tile is currently seeking an eager and motivated entry-level material handler to join our TEAM! As an entry-level material handler, we need someone who is experienced with basic day-to-day warehouse functions and capable of lifting up to 75 lbs.

Position: Material Handler I
Pay Rate:
  • Entry Rate: $18.54.
  • 3 Month Increase: $19.66.

Shift Available: 2nd Shift:
  • Monday- Friday.
  • 4:30PM- 1:00AM.

Primary Objectives:
Operates various powered industrial trucks to pick customer orders and conveys orders to packing station or shipping area.

Major Function and Scope:
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conduct daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates forklift and order picker equipment.
  • Maintains the clean and organized facility by sweeping, trash removal, restroom, and general office maintenance, etc.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.

Experience and Knowledge Required:
  • High School diploma or equivalent experience.
  • 1-year Sit-Down Forklift Operator experience required.
  • 1-year previous warehouse experience preferred.

Competencies:
  • Good oral and written communication skills.
  • Good record-keeping skills.
  • Good listening skills.
  • Accurate measurement capability.
  • Ability to understand and speak basic English.
  • Ability to work in a safe and conscientious manner.
  • Must be Dal-Tile certified to operate powered industrial trucks.

Other Pertinent Job Information:
  • While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms.
  • The associate is required to walk, stoop, kneel, crouch, or crawl.
  • The associate may be required to sit, climb, or balance.
  • The associate may lift and/or move up to 75 pounds.
  • The average number of picks per hour is 25, and the average weight is between 40-70 lbs, with heavier picks (50-70 lbs) being 65% of the work shift and lighter weight items (20-40 lbs) being 35% of the work shift.
  • Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus.
  • While performing the duties of this job, the associate is regularly exposed to moving mechanical parts.
  • The associate is occasionally exposed to fumes or airborne particles.
  • The associate may be exposed to a wide range of temperatures.
  • The noise level is usually loud.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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