ZipRecruiter

Log In

1

Customer Returns Associate Jobs in Texas (NOW HIRING)

Dal-Tile

Warehouse Associate - FT

Houston, TX · On-site

$15.25 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Dal-Tile

Warehouse Associate - FT

Farmers Branch, TX · On-site

$15.50 - $18.25/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - FT

Dallas, TX · On-site

$15.75 - $18.75/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Albertsons

Customer Service Clerk

Plano, TX · On-site

$15 - $18.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Lubbock, TX

$13.50 - $16.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Dallas, TX · On-site

$15.50 - $19/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Priority Tire

Returns Lead

Coppell, TX · On-site

$21 - $23/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff ... Communicate professionally with customers, vendors, and service providers.Track performance metrics ...

Albertsons

Customer Service Clerk

Dallas, TX · On-site

$15.50 - $19/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Albertsons

Customer Service Clerk

Fort Worth, TX · On-site

$15 - $18.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... customer returns, sell gift cards and lotto tickets, and handle other transactions as needed ... Associate discounts * Leaders invested in your training, career growth & development. * Health and ...

Priority Tire

Returns Lead

Coppell, TX · On-site

$21 - $23/hr

The Returns Lead supervises and coaches associates and works closely with clerks, putaway staff ... Communicate professionally with customers, vendors, and service providers. * Track performance ...

Unifirst

Customer Service Representative

Marion, TX

$14.25 - $19.25/hr

  • Medical

  • Life

  • Retirement

  • PTO

Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...

New

Viasox

Warehouse Associate

Frisco, TX · On-site

$17.50 - $19.50/hr

  • PTO

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Viasox Limited

Warehouse Associate

Frisco, TX · On-site

$17.50 - $19.50/hr

  • PTO

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Viasox Limited

Warehouse Associate

Frisco, TX · On-site

$15 - $17.75/hr

  • PTO

Returns Processing * Receive and sort customer returns following Viasox's returns processing ... High-performing associates are our first consideration for Team Lead and supervisory opportunities.

Lonestar

Returns Coordintor

Houston, TX · On-site

$17 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

High school diploma or equivalent required; associate degree in business or supply chain preferred ... customers and vendors.

Dal-Tile

Warehouse Associate - 2nd Shift

Sunnyvale, TX · On-site

$14.75 - $17.50/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate is required to walk, stoop, kneel, crouch, or crawl. * The associate may be required ...

previous pagenext page

Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Texas

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Texas? For Customer Returns Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Texas look for? The top searched job categories for Customer Returns Associate jobs in Texas are:
What cities in Texas are hiring for Customer Returns Associate jobs? Cities in Texas with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Texas as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Warehouse Associate - FT

Dal-Tile

Houston, TX • On-site

$15.25 - $18.25/hr

Other

This job post has expired today. Applications are no longer accepted.

Daltile rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

136th of 538 rated manufacturers

Job description

About the Job
Dal-Tile is currently seeking an exceptional Warehouse Associate to join our TEAM! As a Warehouse Associate, we need someone who will own a variety of material handling duties, including receiving, loading/unloading materials, pulling/assembling customer orders, and conducting inventory checks. This position involves the daily use of forklifts and/or cranes.
Primary Objective
Performs a variety of material handling duties associated with the warehouse.
Primary Function and Scope:
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor products, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates crane forklift equipment.
  • Maintains a clean and organized facility by sweeping, removing trash, restroom, and performing general office maintenance, etc.
  • May wait on customers and prepare sales slips.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.
Experience and Knowledge Required:
  • High School diploma or equivalent experience.
  • Forklift experience required.
  • Crane forklift experience a plus.
  • 1+ years of previous warehouse experience preferred.
Competencies:
  • Basic math skills, organization skills, customer service skills, fluency in English, detail-oriented, and safety-conscious

Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk, or hear. The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be required to safely lift to 70 lbs. Tile boxes or other materials that weigh over 36 inches or more than 70 lbs. require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

What Daltile employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply