ZipRecruiter

Log In

1

Customer Returns Associate Jobs in Ohio (NOW HIRING)

BidFTA

Production Associate

Dayton, OH

$16.50/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

BidFTA.com

Production Associate

Dayton, OH · On-site

$16.50/hr

... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...

MAC DISCOUNT LLC

Transfers-Holds Associate

Akron, OH · On-site

$14.25/hr

TRANSFERS/HOLDS ASSOCIATE JOB TYPE AND CLASSIFICATION: Full-Time Hourly Non-Exempt JOB OVERVIEW ... MAC.BID buys truckloads of customer returns and overstock products, then sells these items ...

MAC DISCOUNT LLC

Scanner Associate

Akron, OH · On-site

$14.25/hr

SCANNER ASSOCIATE JOB TYPE AND CLASSIFICATION: Full-Time Hourly Non-Exempt JOB OVERVIEW ... MAC.BID buys truckloads of customer returns and overstock products, then sells these items ...

Dal-Tile

Warehouse Associate - (FT)

Brooklyn Heights, OH · On-site

$35K - $44K/yr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Independence, OH · On-site

$35K - $44K/yr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

GPC - Genuine Parts Company

Warehouse Associate

Defiance, OH · On-site

$14.75 - $17.50/hr

Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier ... May mentor lower level warehouse associates. * Performs other duties as assigned. * Receives items ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH

$14.50 - $16/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Dal-Tile

Warehouse Associate - (FT)

Cincinnati, OH · On-site

$14.87 - $18.60/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Cincinnati, OH · On-site

$14.87 - $18.60/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

parmaroil

Customer Service Associate

Crown City, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate Location: Par Mar Store 151, 9239 State Route 218, Crown City, OH, 45623 ... returns * Operate cash registers and handle transactions accurately * Maintain a clean and ...

Genuine Parts Company

Sr Warehouse Associate

Columbus, OH · On-site

$15.50 - $18.25/hr

Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier ... May mentor lower level warehouse associates. * Performs other duties as assigned. * Receives items ...

GPC - Genuine Parts Company

Sr Warehouse Associate

Columbus, OH · On-site

$15.50 - $18.25/hr

Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier ... May mentor lower level warehouse associates. * Performs other duties as assigned. * Receives items ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse AssociateAs a Retail Warehouse Associate at Where Ya Bin, you will ...

Dal-Tile

Warehouse Associate - FT

Cincinnati, OH · On-site

$14.42 - $18.26/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Dal-Tile

Warehouse Associate - FT

Cincinnati, OH · On-site

$14.42 - $18.26/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Nordson Corporation

Customer Service Associate

Dayton, OH · On-site

$14 - $19.50/hr

This Customer Service Associate supports global customers by managing moderately complex orders ... aftermarket support, including returns, warranty claims, and RMA coordination * Support ...

previous pagenext page

Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Ohio

Customer Returns Associate information

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are popular job titles related to Customer Returns Associate jobs in Ohio?

For Customer Returns Associate jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Returns Associate jobs in Ohio look for?

The top searched job categories for Customer Returns Associate jobs in Ohio are:

What cities in Ohio are hiring for Customer Returns Associate jobs?

Cities in Ohio with the most Customer Returns Associate job openings:

Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Production Associate

BidFTA

Dayton, OH

$16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Description

Pay: $16.50

Hours: Monday - Friday: 7am - 3:30pm  

Address: 835 South Edwin Moses Blvd, Dayton, Ohio 45417 


Company Info

BidFTA is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to provide creative and cost-saving liquidation solutions on their overstock, customer returns, discontinued products, and refurbished goods. As a result of these strong partnerships, we are able to provide our customers with an exciting, fun, and cost-saving way to bid and buy the products they love and need at up to 90% off of retail prices!

Job Description

Our Production Associates's primary responsibility is to accurately scan, photograph, and enter item information into our system using our proprietary auction software.

Primary Responsibilities

  • Scan auction items into system
  • Confirm, correct, update the auto-filled information for auction items
  • Take photos of auction items
  • Search products online when necessary
  • Be responsible for meeting quantity and quality goals
  • Other duties as assigned

Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match.

Requirements

  • Ability to work quickly and efficiently
  • Detail oriented
  • 18 years of age or older
  • Willingness to learn new things
  • Adaptability to change
  • Ability to work in a warehouse environment - Non temperature-controlled environment, lifting items/boxes overhead, standing for extended periods of time, squatting, ability to lift and carry up to 40lbs.
  • Technological literacy - Experience using an IOS device (iPad) is a plus but not required training will be provided.

Apply