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Customer Returns Associate Jobs in Ohio (NOW HIRING)

Dal-Tile

Warehouse Associate - (FT)

Brooklyn Heights, OH · On-site

$35K - $44K/yr

Addresses and resolves customer complaints (returns and order errors). * Performs various office ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

GPC - Genuine Parts Company

Warehouse Associate

Defiance, OH · On-site

$14.75 - $17.50/hr

Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier ... May mentor lower level warehouse associates. * Performs other duties as assigned. * Receives items ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14.50 - $16/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH

$14.50 - $16/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse Associate As a Retail Warehouse Associate at Where Ya Bin, you will ...

Dal-Tile

Warehouse Associate - (FT)

Cincinnati, OH · On-site

$14.87 - $18.60/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Dal-Tile

Warehouse Associate - (FT)

Cincinnati, OH · On-site

$14.87 - $18.60/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...

Par Mar Oil Company

Customer Service Associate

Crown City, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate We are seeking a friendly and customer-oriented individual to join our ... returns * Operate cash registers and handle transactions accurately * Maintain a clean and ...

Genuine Parts Company

Sr Warehouse Associate

Columbus, OH · On-site

$15.50 - $18.25/hr

Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier ... May mentor lower level warehouse associates. * Performs other duties as assigned. * Receives items ...

GPC - Genuine Parts Company

Warehouse Associate

Sandusky, OH · On-site

$15 - $17.75/hr

SUMMARY Under direct supervision, the Warehouse Associate performs all shipping and receiving ... Prepares customer returns for shipment back to Distribution Center, Fulfillment Center, or supplier.

parmaroil

Customer Service Associate

Crown City, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate Location: Par Mar Store 151, 9239 State Route 218, Crown City, OH, 45623 ... returns * Operate cash registers and handle transactions accurately * Maintain a clean and ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse AssociateAs a Retail Warehouse Associate at Where Ya Bin, you will ...

Where Ya Bin

Retail Warehouse Associate

Dublin, OH · On-site

$14 - $15/hr

Each week, we purchase truckloads of overstocked goods and customer returns from the largest online ... Your day as a Retail Warehouse AssociateAs a Retail Warehouse Associate at Where Ya Bin, you will ...

parmaroil

Customer Service Associate

Crown City, OH · On-site

$13.25 - $18.25/hr

Customer Service Associate Location: Par Mar Store 151, 9239 State Route 218, Crown City, OH, 45623 ... returns * Operate cash registers and handle transactions accurately * Maintain a clean and ...

Dal-Tile

Warehouse Associate - FT

Cincinnati, OH · On-site

$14.42 - $18.26/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

Dal-Tile

Warehouse Associate - FT

Cincinnati, OH · On-site

$14.42 - $18.26/hr

... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must be able to regularly lift to 15-30 lbs, and at certain times, you may be ...

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Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Ohio

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Ohio? For Customer Returns Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Ohio look for? The top searched job categories for Customer Returns Associate jobs in Ohio are:
What cities in Ohio are hiring for Customer Returns Associate jobs? Cities in Ohio with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Ohio as of August 2026, with employment types broken down into 80% Full Time, 15% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Warehouse Associate - (FT)

Dal-Tile

Brooklyn Heights, OH • On-site

$35K - $44K/yr

Full-time

Re-posted 9 days ago

Daltile rating

8.0

Company rating: 8.0 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

136th of 538 rated manufacturers

Job description

Dal-Tile is currently seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! As the Customer Service/Warehouse Associate will need someone responsible for providing a variety of support, such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties, such as receiving, loading/unloading material, pulling/assembling customers orders, and conducting inventory checks. This position may involve daily use of forklift equipment.

Expected base pay rates for the role will be between $35,000 and $44,000 per year at the commencement of employment. Compensation and range may vary by location. Final base pay is determined based on job-related factors such as work location, skills, experience, education, and training, consistent with applicable state and local laws. Base pay is one component of the total compensation package, which may also include incentive compensation, commissions (if applicable), discretionary bonuses, short- and long-term incentives, and company-sponsored benefits.

Primary Objective
Performs a variety of customer service/office administration and warehouse duties related to the operation of a Sales Service Center.

Primary Function and Scope:
  • Performs various customer service duties such as: waiting on customers, assisting customers in determining order requirements, answering customer inquiries, providing samples, providing direction/selection assistance, completing sales transactions, and accepting payments.
  • Addresses and resolves customer complaints (returns and order errors).
  • Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box, preparation of bank deposits, balance petty cash box, prepares various performance reports, updates customer master file, and creates vendor orders.
  • Performs various product order duties such as entering customer orders, creating plant/RDC orders, and completing stock replenishment orders.
  • Wait on customers and prepare sales slips.
  • Produces daily sales reports.
  • Performs a variety of warehouse duties such as pulling/assembling customer orders, checking outbound orders for accuracy/completeness, inventory stock checks, restocking and labeling vendor product, maintaining displays (tools, caulk, etc.), moving, storing, and replenishing material, and conducting daily cycle counts.
  • Performs receiving duties such as receiving and unloading inbound material, processing inbound shipments, stocking material, processing customer returns, and notifying management of damaged shipments for freight claims.
  • Operates forklift equipment.
  • Maintains a clean and organized facility by sweeping, removing trash, cleaning, and performing general office maintenance, etc.
  • Maintains a safe working environment by obeying all safety rules as outlined in the Safety Program and by reporting all accidents, unsafe conditions, and acts to Management.
  • Performs other related duties as required.

Experience and Knowledge Required:
  • HS diploma or equivalent experience.
  • 3+ years of customer service experience and warehouse experience.

Competencies:
  • Organization.
  • Math.
  • Time management.
  • Computer skills.
  • Detail-oriented.
  • Customer service.
  • Safety-conscious.

Other Pertinent Job Information
While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. The employee may sit, climb, balance, talk or hear. The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you may be required to safely lift up to 70 lbs. Tile boxes or other materials that are longer than 36 inches or more than 70 lbs. in weight require a team lift. Specific vision abilities required by this position include close vision, peripheral vision, andthe ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities.

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