ZipRecruiter

Log In

1

Ups Store Associate Jobs in Ohio (NOW HIRING)

The UPS Store 0357

Part Time

Willoughby, OH

$13/hr

Join Our Team as a Part-Time Associate at The UPS Store 0357! Looking for a part-time opportunity where you can interact with customers, learn new skills, and be part of a trusted brand? The UPS ...

The UPS Store Fairfield #4318

Center Associate

Fairfield, OH · On-site

$14.75 - $19.75/hr

```html Join The UPS Store Fairfield #4318 as a Center Associate and become a vital part of our team in Fairfield, OH. In this role, you will assist customers with a variety of shipping, printing, and ...

The UPS Store Fairfield #4318

Center Associate

Fairfield, OH · On-site

$14.75 - $19.75/hr

```html Join The UPS Store Fairfield #4318 as a Center Associate and become a vital part of our team in Fairfield, OH. In this role, you will assist customers with a variety of shipping, printing, and ...

The UPS Store Fairfield #4318

Center Associate

Fairfield, OH · On-site

$14.75 - $19.75/hr

```html Join The UPS Store Fairfield #4318 as a Center Associate and become a vital part of our team in Fairfield, OH. In this role, you will assist customers with a variety of shipping, printing, and ...

The UPS Store Fairfield #4318

Center Associate

Fairfield, OH

$14.75 - $19.75/hr

```html Join The UPS Store Fairfield #4318 as a Center Associate and become a vital part of our team in Fairfield, OH. In this role, you will assist customers with a variety of shipping, printing, and ...

The UPS Store

Center Associate

North Canton, OH

$14 - $18.75/hr

Center Associates deliver world-class customer service to retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Center Associate

North Canton, OH · On-site

$14 - $18.75/hr

Center Associates deliver world-class customer service to retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Center Associate

North Canton, OH · On-site

$14 - $18.75/hr

Center Associates deliver world-class customer service to retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Center Associate

North Canton, OH · On-site

$14 - $18.75/hr

Center Associates deliver world-class customer service to retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store

Part-Time Center Associate

Copley, OH · On-site

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

THE UPS STORE

Part-Time Center Associate

Copley, OH

$15 - $20/hr

The Part-Time Center Associate delivers world-class customer service to all retail customers by ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

next page

Showing results 1-20

All JobsUps Store Associate JobsUps Store Associate Jobs in Ohio

Ups Store Associate information

See Ohio salary details

$10

$14

$17

How much do ups store associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ups store associate in Ohio is $15.00, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $16.01 per hour, depending on experience, location, and employer.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What key skills and qualifications are needed to thrive as a UPS Store Associate, and why are they important?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What are UPS Store Associates?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
What are popular job titles related to Ups Store Associate jobs in Ohio? For Ups Store Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Ups Store Associate jobs in Ohio look for? The top searched job categories for Ups Store Associate jobs in Ohio are:
What cities in Ohio are hiring for Ups Store Associate jobs? Cities in Ohio with the most Ups Store Associate job openings:
Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $31,191 per year, or $15 per hour.

The UPS Store - Store Manager

The UPS Stores of Medina

Medina, OH

Other

PTO

Posted 3 days ago

New

Job description

The UPS Store – Store Manager

Location: Medina, Ohio
Employment Type: Full-Time, Exempt
Reports To: Owner

Position Summary

Lead the day-to-day operations of a high-volume The UPS Store location while delivering exceptional customer service, developing a high-performing team, driving sales growth, controlling labor and operating expenses, and ensuring operational excellence. The Store Manager is accountable for financial performance, associate development, quality standards, and franchise compliance.

Key Responsibilities
  • Manage all daily store operations, opening/closing procedures, cash handling, and operational compliance.
  • Recruit, hire, train, coach, schedule, and develop associates.
  • Create labor schedules that balance customer service with payroll efficiency.
  • Monitor KPIs including sales, gross margin, labor %, printing revenue, mailbox growth, and customer satisfaction.
  • Drive growth in print, mailbox, packaging, freight, and business services.
  • Maintain excellent inventory control and vendor relationships.
  • Resolve customer concerns professionally while maintaining world-class service.
  • Ensure store appearance, safety, cleanliness, and brand standards.
Qualifications
  • 3+ years of experience in retail, shipping, printing, or service management.
  • Prior leadership with responsibility for hiring, scheduling, coaching, and performance management.
  • Strong financial acumen with experience managing operating expenses.
  • Excellent communication, customer service, and conflict-resolution skills.
  • Ability to multitask in a fast-paced environment.
  • Experience with The UPS Store operations is strongly preferred.
Success Measures
  • Sales growth across all service lines
  • Labor cost control while maintaining service levels
  • Customer satisfaction and online reviews
  • Employee retention and development
  • Operational accuracy and franchise compliance
Benefits

Competitive salary • Performance bonus opportunity • Paid time off • Training and professional development • Employee discounts • Advancement opportunities

Why Join Us?

We operate customer-focused UPS Store locations with a strong emphasis on teamwork, operational excellence, and continuous improvement. We are looking for a hands-on leader who enjoys developing people, improving processes, and growing a successful business.

Apply