Seasonal Sales Associate
Dieppe, NB · On-site
As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Seasonal Sales Associate
Dieppe, NB · On-site
As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
(CAN) Directs Store Delivery Associate
Dieppe, NB · On-site
CA$16.85/hr
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
(CAN) Directs Store Delivery Associate
Dieppe, NB · On-site
CA$16.85/hr
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
This position is ideal for individuals seeking an engaging role in customer service or retail. What ... preparing returns, claims, and MTRs for shipment and completing all required documentation ...
Sales Associate, PT
Moncton, NB · On-site
Offer great customer service, from a sincere greeting to an efficient check out * Bring out the ... Priority consideration to return for future seasonal hiring periods * Opportunities for regular ...
Sales Associate, PT
Moncton, NB · On-site
Offer great customer service, from a sincere greeting to an efficient check out * Bring out the ... Priority consideration to return for future seasonal hiring periods * Opportunities for regular ...
Yard Associate - Part time
Moncton, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate - Part time
Moncton, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate - Part time
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate - Part time
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Stockperson/cartpusher PT
Moncton, NB · On-site
CA$16.05/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
Stockperson/cartpusher PT
Moncton, NB · On-site
CA$16.05/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
(CAN) Stockperson/Cartpusher
Sussex, NB · On-site
CA$16.05/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
(CAN) Stockperson/Cartpusher
Sussex, NB · On-site
CA$16.05/hr
... and return them safely to designated storage areas using Walmart approved procedures. Ensure ... customers and associates. Promote a Safe and Hazard Free Work Environment Use required personal ...
Stock Associate, PT
Moncton, NB · On-site
Model the UA service culture and customer expectations * Support, understand and adhere to Under ... Priority consideration to return for future seasonal hiring periods * Opportunities for regular ...
Stock Associate, PT
Moncton, NB · On-site
Model the UA service culture and customer expectations * Support, understand and adhere to Under ... Priority consideration to return for future seasonal hiring periods * Opportunities for regular ...
Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and ... Responsible to complete merchandise recovery and maintenance including the merchandise return / go ...
Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and ... Responsible to complete merchandise recovery and maintenance including the merchandise return / go ...
Counter Sales Associate
Moncton, NB · On-site
Deal with product-related problems that customers may have, such as defective products and the return of products * Responsible for spec products for customers * Responsible for carrying out any ...
Counter Sales Associate
Moncton, NB · On-site
Deal with product-related problems that customers may have, such as defective products and the return of products * Responsible for spec products for customers * Responsible for carrying out any ...
... customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an ...
... customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an ...
... customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an ...
... customer profile and property associates and provides a return on investment to the owner and Marriott International. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an ...
Director of Operations
Fredericton, NB · On-site
... customer and employees and provides a return on investment. CANDIDATE PROFILE Education and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Director of Operations
Fredericton, NB · On-site
... customer and employees and provides a return on investment. CANDIDATE PROFILE Education and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Director of Operations
Fredericton, NB · On-site
... customer and employees and provides a return on investment. CANDIDATE PROFILE Education and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
Director of Operations
Fredericton, NB · On-site
... customer and employees and provides a return on investment. CANDIDATE PROFILE Education and ... We actively foster an environment where the unique backgrounds of our associates are valued and ...
CA$20 - CA$23.50/hr
Make the decision to build your career with a company that thrives on an outstanding customer ... In return, we ask that you bring your commitment to excellence, desire to grow and ability to ...
CA$20 - CA$23.50/hr
Make the decision to build your career with a company that thrives on an outstanding customer ... In return, we ask that you bring your commitment to excellence, desire to grow and ability to ...
Completes and returns Instructor Agreement, if applicable to program. Completes specified tasks ... Free Associate and Friends and Family Membership * Fun and energetic atmosphere to come to every ...
Completes and returns Instructor Agreement, if applicable to program. Completes specified tasks ... Free Associate and Friends and Family Membership * Fun and energetic atmosphere to come to every ...
Completes and returns Instructor Agreement, if applicable to program. Completes specified tasks ... Free Associate and Friends and Family Membership * Fun and energetic atmosphere to come to every ...
Completes and returns Instructor Agreement, if applicable to program. Completes specified tasks ... Free Associate and Friends and Family Membership * Fun and energetic atmosphere to come to every ...
Customer Returns Associate information
What does a customer returns associate do?
A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.
What are the key skills and qualifications needed to thrive as a customer returns associate?
To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.
What are some common challenges faced by customer returns associates, and how can they be managed effectively?
Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What is the difference between Customer Returns Associate vs Customer Service Representative?
| Aspect | Customer Returns Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Handling product returns, processing refunds, inspecting returned items | Assisting customers with inquiries, providing product information, resolving issues |
| Required Skills | Attention to detail, knowledge of return policies, basic inventory skills | Communication skills, problem-solving, product knowledge |
| Work Environment | Retail stores, warehouses, distribution centers | Call centers, retail stores, online support channels |
| Common Certifications | None typically required, some retail or inventory training | Customer service or communication certifications optional |
While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What job categories do people searching Customer Returns Associate jobs in New Brunswick look for?
The top searched job categories for Customer Returns Associate jobs in New Brunswick are:
What cities in New Brunswick are hiring for Customer Returns Associate jobs?
Cities in New Brunswick with the most Customer Returns Associate job openings:
Hot Topic rating
5.3
Based on 273 frontline employees who took The Breakroom Quiz
79th of 105 rated fashion retailers
Job description
Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.
WHAT YOU'LL DO
- Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
- Cover the sales floor zone and ensure that assigned areas are up to visual standards
- Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
- Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
- While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
- Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
- Smells like Team Spirit - you love communicating and working as a team to get the job done
- Any other activities as assigned by your Store Leader
WHAT YOU'LL NEED
- Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
- Superpowers in providing customer service and selling
- You'll have to be at least 16 years of age to join the fandom force
- Avenger-like collaboration and communication skills
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds
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About BoxLunch & Hot Topic
Sourced by ZipRecruiter
BoxLunch & Hot Topic is a retail company located in the City of Industry, California. Operating within the clothing and pop culture licensed merchandise industry, their product portfolio includes apparel, accessories, collectibles, home goods, and gift items. BoxLunch and Hot Topic are known for their focus on pop culture and music-oriented fashion and lifestyle products, targeting a customer base that primarily includes teens and young adults. Hot Topic was founded in 1988, with the creation of BoxLunch following later in 2015. Their core value is to connect with their customers on a shared love of pop culture while giving back to those in need. BoxLunch has a philanthropic partnership with Feeding America, with every $10 spent by customers translating to a donated meal. Hot Topic, on the other hand, focuses on social responsibility and environmental sustainability through various initiatives.
Industry
Apparel and accessories stores and retail
Company size
10,000+ Employees
Headquarters location
City of Industry, CA, US