You will also provide full back up to the Warehouse Associate performing all required duties such ... Process customer returns. * Place new merchandise on display and maintain cleanliness of shelving ...
You will also provide full back up to the Warehouse Associate performing all required duties such ... Process customer returns. * Place new merchandise on display and maintain cleanliness of shelving ...
Pickup, load and unload damaged goods and customer returns, and complete necessary paperwork ... Here's a sample of the many benefits Sysco associates enjoy: Comprehensive Flexible Benefits ...
Pickup, load and unload damaged goods and customer returns, and complete necessary paperwork ... Here's a sample of the many benefits Sysco associates enjoy: Comprehensive Flexible Benefits ...
Customer Service Representative (Part Time)
Clair, NB · On-site
CA$17.60 - CA$20.21/hr
As a customer service representative (cashier), you will process our customers' purchases, returns ... associate, online order pick-up specialist) or development roles (team lead, assistant store leader ...
Customer Service Representative (Part Time)
Clair, NB · On-site
CA$17.60 - CA$20.21/hr
As a customer service representative (cashier), you will process our customers' purchases, returns ... associate, online order pick-up specialist) or development roles (team lead, assistant store leader ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
As a retail associate , you will keep our store looking great and process our customers' purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you a ...
Sales Associate
Fredericton, NB · On-site
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Sales Associate
Fredericton, NB · On-site
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer ... Provide an amazing shopping experience that will encourage customers to return. They'll be ...
Yard Associate
Edmundston, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Edmundston, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Woodstock, NB · On-site
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Woodstock, NB · On-site
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Rothesay, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Rothesay, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Shediac, NB · On-site
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Shediac, NB · On-site
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Saint John, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Saint John, NB · On-site
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Grand-sault/grand Falls, NB · On-site
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
Grand-sault/grand Falls, NB · On-site
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate, you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Yard Associate
CA$16.15/hr
As a Yard Associate , you'll play a key role in delivering exceptional service to our customers by ... Complete paperwork for orders, returns, and damaged goods. * Stay informed about new products and ...
Customer Returns Associate information
What does a customer returns associate do?
A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.
What are the key skills and qualifications needed to thrive as a customer returns associate?
To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.
What are some common challenges faced by customer returns associates, and how can they be managed effectively?
Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What is the difference between Customer Returns Associate vs Customer Service Representative?
| Aspect | Customer Returns Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Handling product returns, processing refunds, inspecting returned items | Assisting customers with inquiries, providing product information, resolving issues |
| Required Skills | Attention to detail, knowledge of return policies, basic inventory skills | Communication skills, problem-solving, product knowledge |
| Work Environment | Retail stores, warehouses, distribution centers | Call centers, retail stores, online support channels |
| Common Certifications | None typically required, some retail or inventory training | Customer service or communication certifications optional |
While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What job categories do people searching Customer Returns Associate jobs in New Brunswick look for?
The top searched job categories for Customer Returns Associate jobs in New Brunswick are:
What cities in New Brunswick are hiring for Customer Returns Associate jobs?
Cities in New Brunswick with the most Customer Returns Associate job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 11 days ago
Wesco rating
7.1
Based on 127 frontline employees who took The Breakroom Quiz
196th of 366 rated logistics
Job description
As a Representative - Customer Service, you will sell merchandise to customers over the counter and over the phone, providing excellent customer service and facilitating sales while utilizing knowledge of product sold. You will also provide full back up to the Warehouse Associate performing all required duties such as: receiving, picking orders, completing shipping documents, storing product.
Responsibilities:
- Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
- Enter customer orders in system and pick product.
- Process payments for cash account customers.
- Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
- Contact customers in timely manner on printed pick up orders.
- Process customer returns.
- Place new merchandise on display and maintain cleanliness of shelving and counter area
Qualifications:
- High School Degree or Equivalent required
- Solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate both verbally and in writing, English mandatory - French an asset.
- Able to work well under pressure
- Strong attention to detail
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
- Computer literate, including effective working skills of MS Word, Excel, and e-mail
#LI-SC2
This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.In addition, Wesco offers abenefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here.
This posting is for a current, active vacancy intended for immediate hire.