Delivery Driver/Warehouse Associate works as part of a team to complete customer orders and deliver ... Process customer returns * Assist management in all assigned tasks * Learn and understand the heavy ...
Delivery Driver/Warehouse Associate works as part of a team to complete customer orders and deliver ... Process customer returns * Assist management in all assigned tasks * Learn and understand the heavy ...
Customer Service Associate
Wyoming, MI · On-site
$17/hr
Customer Service Associate The Customer Service Associate provides customer service that is above ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...
Customer Service Associate
Wyoming, MI · On-site
$17/hr
Customer Service Associate The Customer Service Associate provides customer service that is above ... Immediately handles and resolves customer issues at the counter and returns with the highest level ...
Supply Associate
Grandville, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Grandville, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Kentwood, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Kentwood, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Wyoming, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Wyoming, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Caledonia, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Caledonia, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Grand Rapids, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Grand Rapids, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Wyoming, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Wyoming, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Grand Rapids, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Grand Rapids, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Caledonia, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Caledonia, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Caledonia, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Caledonia, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Kentwood, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Kentwood, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Grandville, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Grandville, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Warehouse Associate II (FT)
Grand Rapids, MI · On-site
$18 - $20/hr
... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Quick apply
Warehouse Associate II (FT)
Grand Rapids, MI · On-site
$18 - $20/hr
... customer returns, and notifying management of damaged shipments for freight claims. * Operates ... The associate must have the ability to regularly lift up to 15-30 lbs, and at certain times, you ...
Flow Inventory Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Jenison, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Kentwood, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Kentwood, MI · On-site
$17.58 - $24.51/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Customer Returns Associate information
What are the key skills and qualifications needed to thrive as a customer returns associate?
To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.
What does a customer returns associate do?
A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.
What is the difference between Customer Returns Associate vs Customer Service Representative?
| Aspect | Customer Returns Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Handling product returns, processing refunds, inspecting returned items | Assisting customers with inquiries, providing product information, resolving issues |
| Required Skills | Attention to detail, knowledge of return policies, basic inventory skills | Communication skills, problem-solving, product knowledge |
| Work Environment | Retail stores, warehouses, distribution centers | Call centers, retail stores, online support channels |
| Common Certifications | None typically required, some retail or inventory training | Customer service or communication certifications optional |
While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are some common challenges faced by customer returns associates, and how can they be managed effectively?
Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Michigan? For Customer Returns Associate jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Michigan look for? The top searched job categories for Customer Returns Associate jobs in Michigan are:
What cities in Michigan are hiring for Customer Returns Associate jobs? Cities in Michigan with the most Customer Returns Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 3 days ago
Job description
About Pace:
Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI) and is a full line Semi Trailer Dealer that focuses on Sales, Service, Parts, Leasing and Graphics for the heavy-duty vehicle aftermarket. Pace is actively seeking hard-working and growth-oriented individuals that are excited to advance their careers. HTI is a family-owned business with values centered around humility, consistency, and passion. With continuous growth and expansion nationwide, the company is eager to add new, talented individuals to the team!
About the Role:
Delivery Driver/Warehouse Associate works as part of a team to complete customer orders and deliver product to the customers. Use of forklifts and other material handling equipment will be required.
Responsibilities and Duties:
- Always provide excellent customer service
- Pull, pack and load customer parts orders
- Deliver orders to customers as needed in a professional and respectful manner
- Process customer returns
- Assist management in all assigned tasks
- Learn and understand the heavy-duty parts aftermarket
Qualifications:
- High School Diploma or GED
- Chauffeur's License or ability to obtain
- Ability to obtain a Medical DOT Card (company paid)
- Candidates must be able to pass a background check, drug test (less THC) and/or MVR check
Lifting Requirements:
- 75lbs infrequently
- 50lbs occasionally
- 25lbs frequently
Benefits:
- Affordable Medical, Dental, and Vision Insurance
- 401(k) + Company Match!
- Life Insurance/Accidental Death/Long Term Disability - Company Paid
- Supplemental Life Insurance
- PTO after 30 days
- Paid Holidays after 30 days
- Parental Leave after 6 Months of Hire
- Employee Assistance Program (EAP)
- Company Uniforms Provided
***Employees are eligible for benefits the 1st of the month following 60 days***
Why work for HTI?
Pace Transportation Services is a division of Hinton Transportation Investments, Inc. (HTI). HTI is an industry leader in the heavy-duty truck and trailer parts sales. The organization has over 30 locations nationwide and globally. HTI prides itself on internal upward mobility - we are not afraid to promote from within!
Hinton Transportation Investments is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, creed, color, sex, gender, sexual orientation, age, national origin, religion, disability, veteran or military discharge status, marital status, ancestry, or any other legally protected category.
#INDP
Employment Type: Full-Time