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Ups Store Associate Jobs in Michigan (NOW HIRING)

The UPS Store

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The UPS Store Associate

Saint Joseph, MI · On-site

$13 - $18/hr

The UPS Store in Saint Joseph is looking for an experienced, motivated, reliable associate for a position with approximately 20-32 hours of work per week, with the ability to work afternoons and ...

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The UPS Store

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Store Associate

Chelsea, MI · On-site

$15/hr

Key Responsibilities UPS Store Associates are responsible for a variety of tasks that ensure smooth store operations and excellent customer service. These include: * Customer Service: Greet customers ...

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The UPS Store

Sales Associate

Brighton, MI · On-site

$14/hr

We are looking for someone to join us as a Sales Associate for The UPS Store of Brighton, MI. We are a busy location, one of the top in Michigan! Helping customers to the best of our ability is one ...

The UPS Store #4202

Weekend Store Associate

Coldwater, MI · On-site

$14/hr

Starting wage is $14.00 The Part-Time Center Associate delivers world-class customer service to all ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #4202

Weekend Store Associate

Coldwater, MI · On-site

$14/hr

Starting wage is $14.00 The Part-Time Center Associate delivers world-class customer service to all ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #4202

Weekend Store Associate

Coldwater, MI · On-site

$14/hr

Starting wage is $14.00 The Part-Time Center Associate delivers world-class customer service to all ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #4202

Weekend Store Associate

Coldwater, MI · On-site

$14/hr

Starting wage is $14.00 The Part-Time Center Associate delivers world-class customer service to all ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

The UPS Store #3351

Full-Time Center Associate

Fenton, MI · On-site

$13.50 - $15/hr

The Center Associate delivers world-class customer service to all retail customers by receiving and ... Continuously practices good listening skills with customers, UPS Store team members, and leadership

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Ups Store Associate information

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$9

$13

$15

How much do ups store associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ups store associate in Michigan is $13.75, according to ZipRecruiter salary data. Most workers in this role earn between $12.79 and $14.66 per hour, depending on experience, location, and employer.

What is a UPS Store Associate?

UPS Store Associates are customer service professionals who work at UPS Store locations, helping customers with shipping, packaging, printing, mailbox services, and other retail needs. They assist with preparing packages for shipment, processing returns, and providing information about UPS services. Associates also handle cash register transactions, maintain store cleanliness, and ensure a positive customer experience. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

What key skills and qualifications are needed to thrive as a UPS Store Associate?

To thrive as a UPS Store Associate, you need strong customer service skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, shipping software, and photocopying equipment is typically required. Attention to detail, problem-solving, and effective communication help associates deliver excellent service and handle diverse customer needs. These skills are crucial for maintaining efficient store operations, ensuring customer satisfaction, and upholding the UPS brand reputation.

What are some typical challenges faced by a UPS Store Associate, and how can they be managed effectively?

UPS Store Associates often juggle multiple responsibilities such as assisting customers with shipping, printing, packaging, and mailbox services. Common challenges include managing high customer volumes during peak times and addressing unique shipping requirements or issues. Effective time management, strong communication skills, and familiarity with store systems help Associates provide efficient service and maintain customer satisfaction. Team collaboration is also vital, as Associates frequently coordinate with coworkers to ensure smooth daily operations.

What is the difference between Ups Store Associate vs FedEx Retail Associate?

AspectUps Store AssociateFedEx Retail Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRetail store, shipping, packing, and printing servicesRetail store, shipping, package handling, and customer service
Employer & Industry UsageUnited Parcel Service (UPS) stores, shipping and printing industryFedEx Office locations, shipping and logistics industry

Ups Store Associates and FedEx Retail Associates share similar credentials and work environments, focusing on customer service, shipping, and printing services. Both roles are common in retail shipping stores and serve similar customer needs, making them comparable in industry and job functions.

What jobs are available at UPS Store?

At the UPS Store, common job positions include Store Associate, Customer Service Associate, Shipping and Receiving Clerk, and Lead Associate. These roles typically involve assisting customers, processing shipments, managing inventory, and operating store equipment, often requiring good communication skills and basic computer knowledge.

What are popular job titles related to Ups Store Associate jobs in Michigan?

For Ups Store Associate jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Ups Store Associate jobs in Michigan look for?

The top searched job categories for Ups Store Associate jobs in Michigan are:

What cities in Michigan are hiring for Ups Store Associate jobs?

Cities in Michigan with the most Ups Store Associate job openings:

Ups Store Associate jobs near you
Infographic showing various Ups Store Associate job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $28,596 per year, or $13.7 per hour.

The UPS Store Associate

The UPS Store

Saint Joseph, MI • On-site

$13 - $18/hr

Full-time

Posted yesterday

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The UPS Store rating

5.7

Company rating: 5.7 out of 10

Based on 651 frontline employees who took The Breakroom Quiz

462nd of 740 rated retailers

Job description

The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail shipping, postal, printing and business service centers. Independently owned, locally owned retail businesses providing products & services that meet our customers' packing, shipping, mailbox and printing needs with exceptional customer service. The UPS Store has over 5,000 independently owned locations in the U.S. and Canada. If you're looking for an exciting and dynamic career opportunity, we want to hear from you!

The UPS Store in Saint Joseph is looking for an experienced, motivated, reliable associate for a position with approximately 20-32 hours of work per week, with the ability to work afternoons and weekends required. The position has variable hours between 7am-7pm M-F, 8:30am-1:30 pm on Saturdays, and 10:30am-4:30pm on Sunday’s. We offer: - Competitive wages - Ever-changing challenging work - A relaxed, fun working environment

Responsibilities:

  • Greet customers and determine how to exceed their expectations.
  • Deliver exceptional customer service through customer interaction and quality product delivery.
  • Ensure complete customer satisfaction.
  • Receive and sort customers' mail and packages.
  • Process packages for courier shipping, including retrieving from customer's vehicle when requested, lifting and weighing packages on scale, determining best shipping method, entering shipping information into manifesting software, affixing labels, and checking the worthiness of packages for shipping.
  • Record all sales transactions in POS system and accurately process cash, check and credit card transactions.
  • Pack contents for shipping using established procedures and products.
  • Assist in merchandising the center, including: stocking shelves with product, ensuring a clean and orderly appearance of product.
  • Operate copiers, fax machines, laminating equipment, binding equipment and all other office machines in a safe, efficient and productive manner.
  • Help customers operate office machines. - General housekeeping duties, including, but not limited to, light cleaning, filing paperwork, maintaining a clean and organized center.
  • Up-Sell and Cross-Sell the center's products and services.
  • Physical requirements include the ability to stand for several hours at a time and ability to lift 25 - 40lbs.

Qualifications:

  • Ability to handle multiple tasks at once
  • Excellent customer service skills and experience
  • Ability to work with dissatisfied customers
  • Strong, confident written and oral communication skills
  • Proficient with the MS Office suite with good typing skills
  • Team player who demonstrates a positive attitude at all times
  • Excellent phone etiquette, pronunciation and a pleasant phone voice
  • Deadline driven, works well under pressure, and ability to stay calm in stressful situations
  • High school diploma or equivalent
  • Availability to work weekends (Saturday and Sunday)

We look forward to hearing from you!

Company Description

The UPS Store, Inc., a wholly owned subsidiary of UPS is the world's largest franchisor of retail shipping, postal, printing and business service centers. Independently owned, locally owned retail businesses providing products & services that meet our customers' packing, shipping, mailbox and printing needs with exceptional customer service. If you're looking for an exciting and dynamic career opportunity, we want to hear from you!

What The UPS Store employees say

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Benefits

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About UPS Store

Sourced by ZipRecruiter

The UPS Store Inc., is a subsidiary of UPS, and is the world’s largest franchisor of retail shipping, postal, printing and business service centers. UPS and The UPS Store Headquarters offer a unique promote-from-within culture where you’ll always find exciting new career opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go. UPS and The UPS Store Headquarters job categories include: Package Handlers and Helpers, Drivers and Mechanics, Customer Solutions and Sales, IT, Corporate, and Logistics and Operations.

Industry

Retail, printing and printing services, print media publishing, office supplies and stationery stores, couriers and messengers services and plastics packaging film and sheet (including laminated) manufacturing

Company size

10,000+ Employees

Headquarters location

San Diego, CA, US

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