... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...
... customer returns, discontinued products, and refurbished goods. As a result of these strong ... Our Production Associates's primary responsibility is to accurately scan, photograph, and enter ...
Customer Service Representative
$14.75 - $20/hr
Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...
Customer Service Representative
$14.75 - $20/hr
Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...
Customer Service Representative
$14.75 - $20/hr
Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...
Customer Service Representative
$14.75 - $20/hr
Handle and process customer returns into inventory * Troubleshoot and respond to customers in a ... Associate's degree; or equivalent combination of education and experience * One or more Years ...
CUSTOMER SVC/SHIFT LEADER
Mayfield, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Mayfield, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Henderson, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Henderson, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Mayfield, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Mayfield, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Russellville, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Russellville, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Princeton, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
CUSTOMER SVC/SHIFT LEADER
Princeton, KY · On-site
Establish and maintain a safe and clean environment that encourages our customers to return ... Valuable associate discounts on purchases, including food, travel, technology and so much more.
Supply Associate
Independence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Independence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Covington, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Covington, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Supply Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Covington, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Covington, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Independence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Independence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Logistics Associate
Florence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Covington, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Flow Inventory Associate
Covington, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Independence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Inventory/Supply Associate
Independence, KY · On-site
$18.50/hr
Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...
Customer Returns Associate information
What does a customer returns associate do?
A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.
What are the key skills and qualifications needed to thrive as a customer returns associate?
To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.
What are some common challenges faced by customer returns associates, and how can they be managed effectively?
Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What is the difference between Customer Returns Associate vs Customer Service Representative?
| Aspect | Customer Returns Associate | Customer Service Representative |
|---|---|---|
| Primary Role | Handling product returns, processing refunds, inspecting returned items | Assisting customers with inquiries, providing product information, resolving issues |
| Required Skills | Attention to detail, knowledge of return policies, basic inventory skills | Communication skills, problem-solving, product knowledge |
| Work Environment | Retail stores, warehouses, distribution centers | Call centers, retail stores, online support channels |
| Common Certifications | None typically required, some retail or inventory training | Customer service or communication certifications optional |
While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.
What are popular job titles related to Customer Returns Associate jobs in Kentucky?
For Customer Returns Associate jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Kentucky look for?
The top searched job categories for Customer Returns Associate jobs in Kentucky are:
What cities in Kentucky are hiring for Customer Returns Associate jobs?
Cities in Kentucky with the most Customer Returns Associate job openings:
$17/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
Job description
Description
Pay: $17
Hours: Monday - Friday: 7am - 3:30pm
Address: 7300 Intermodal Drive, Louisville, KY 40258
Company Info
BidFTA is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 1 million! BidFTA has partnered with the largest and most recognized retailers to provide creative and cost-saving liquidation solutions on their overstock, customer returns, discontinued products, and refurbished goods. As a result of these strong partnerships, we are able to provide our customers with an exciting, fun, and cost-saving way to bid and buy the products they love and need at up to 90% off of retail prices!
Job Description
Our Production Associates's primary responsibility is to accurately scan, photograph, and enter item information into our system using our proprietary auction software.
Primary Responsibilities
- Scan auction items into system
- Confirm, correct, update the auto-filled information for auction items
- Take photos of auction items
- Search products online when necessary
- Be responsible for meeting quantity and quality goals
- Other duties as assigned
Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match.
Requirements
- Ability to work quickly and efficiently
- Detail oriented
- 18 years of age or older
- Willingness to learn new things
- Adaptability to change
- Ability to work in a warehouse environment - Non temperature-controlled environment, lifting items/boxes overhead, standing for extended periods of time, squatting, ability to lift and carry up to 40lbs.
- Technological literacy - Experience using an IOS device (iPad) is a plus but not required training will be provided.